Here are sample job advertisements for Workplace Strategist roles…
Workplace Strategy Manager
Develops, maintains and provides reports, including agreed upon critical success factors or KPIs, on measures of work environment efficiency, effectiveness and expression. Attends Client meetings, draft meeting minutes and obtain approvals to proceed when required. Conduct interviews and discussions with the client to gather, coordinate, and synthesize project requirements, functional, operational and cultural issues.
Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations. Validates all program data.
Prepares migration/origination plans, schematic schedules, stack and block fit plans. Implements schedules of critical path and milestone events. Serves as the primary point of contact throughout the Migration Planning Process. Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs.
Executes change management process for unplanned and special project requests. Provides business case analysis and documentation that meet the Client’s requirements and are consistently in alignment with Client’s goals and objectives.
Ensures occupancy plans are aligned with client and corporate strategies. Establishes project goals and objectives, including, but not limited to, schedule parameters. Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations.
AutoCAD drawing experience is required. CAFM software experience is preferred.
CERTIFICATES and/or LICENSES
Professional Registration in Architecture or Interior Design preferred.
Certification in Corporate Real Estate, LEED or Facilities Management preferred.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
Responsibilities
- Ability to Identify and validate existing organizational requirements and workplace needs including utilization, growth forecasting, specialized requirements, head, and seat counts and employee requirements
- Liaise with business partners to ensure their business’ allocation and adjacency needs are met, validating headcount projections and confirming spatial programming requirements
- Collaborate with team to define strategies to meet the spatial and occupancy needs of multiple business units while managing a portfolio of rapid growth
- Help define short term and long term strategies for space solutions including the allocation of space in new or renovated offices
- Perform spatial analysis to develop scenarios on the most strategic use of space
- Support MAC coordination work and manage the development of move and migration plans with space assignments, and occupancy data
- Diagramming, data analysis and visualization, space programming and presentation preparation.
- Maintain space analysis and space utilization within the system of record. Produce findings to ensure the accuracy of information and analytics as well partner with workplace to ensure company-wide seating is up-to-date
- Create presentations for highly visible projects for a wide range audience (ie: senior leadership) containing but not limited to workplace standards, agile work environments, and complex phasing
- Provide conceptual space plans and recommendations to stakeholders subsequently preparing block plans or stacking diagrams
- Keep up to date with emerging trends and insights with regards to workplace strategy, design, and best practices
- Other duties may be assigned
- Travel up to 25% of the time
Basic Requirements
- BA/BS degree or equivalent combination of education, training and experience in Architecture, Interior Architecture or Space Planning
- 5+ years of experience in workplace strategy, occupancy and space planning
- Expertise in space planning, user research, occupancy planning and strategy, and space programming
- Comfortable in a fast-paced, open, collaborative environment
- High degree of flexibility and the ability to collaborate, problem solve and multi-task
- Proficiency in AutoCAD, GSuite, and CAFM systems
- Knowledge of ADA requirements and building codes
- Ability to read and interpret floor plans and construction documents
Preferred Requirements
- Excellent interpersonal communication skills
- Demonstrated ability to work in a fast paced, team based, deadline oriented environment
- Ability to effectively manage complex tasks and prioritize multiple projects and competing priorities
- Ability to develop business cases and service requirements while creating and managing strategic alliances
- Ability to build internal networks and work cross-functional
- Excellent organizational and project management skills
- Strong analytical and problem solving skills
- Demonstrated ability to produce reports/documents
- Strong presentation and facilitation skills
As the concept of “work” evolves, the definition of “workplace” becomes more dynamic, expansive, and experiential. We are looking for a team member who asks questions of their surroundings and seeks patterns in ambiguity. As a Workplace Strategy Consultant III on the Perkins+Will team, you will:
- Prepare and lead data collection processes including interviews, focus groups, end-user surveys, observations, and pre- and post-occupancy evaluations.
- Document information relative to programming analysis, space plans, and area calculations.
- Develop and perform qualitative and quantitative data analytics.
- Create and prepare materials for client presentations and reports.
- Coordinate and conduct research on current trends, studies, and topics related to workplace issues and change management.
- Participate with integrated design teams on the development of conceptual strategies and design criteria.
- Support the firm’s commitment to excellence in design, execution and sustainability.
Requirements
To join us, you should have:
- Experience and a thorough understanding of workplace trends and practices including alternative workplace strategies and change management.
- An understanding of interior design phases from pre-design through construction.
- Experience with the corporate workplace environment and ability to conduct client team meetings.
- Ability to collaborate virtually with project teams. Some travel may be required.
- Strong organizational skills.
- Strong written and verbal communications skills.
- Collaborative and professional work ethic.
- Ability to manage multiple projects simultaneously.
- Self-checks work for accuracy, omissions, and legibility.
- Proficiency in InDesign, Photoshop, Illustrator, Microsoft PowerPoint, and Revit.
- Proficiency in Microsoft Excel (to manage and analyze data).
- LEED AP or within 6 months of hire.
Essential Job Requirements:
- Education: Professional Degree in Facility Planning, Architecture, Interior Design, Urban Studies, Human Factors, Industrial Engineering, Design Strategy or related degree
- 5+ years of relevant experience.
At Perkins&Will we believe that inclusion spurs creativity, and that innovation is born from an engaged culture of diverse people + ideas. By moving beyond barriers and stereotypes of gender, race, color, religion, national origin, ancestry, age, medical condition, disability, sexual orientation, gender identity, veteran status; we are committed to building an organization that reflects the diversity of the communities and clients we serve. EOE/M/F/V/D
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Responsibilities
- Ability to Identify and validate existing organizational requirements and workplace needs including utilization, growth forecasting, specialized requirements, head, and seat counts and employee requirements
- Liaise with business partners to ensure their business’ allocation and adjacency needs are met, validating headcount projections and confirming spatial programming requirements
- Collaborate with team to define strategies to meet the spatial and occupancy needs of multiple business units while managing a portfolio of rapid growth
- Help define short term and long term strategies for space solutions including the allocation of space in new or renovated offices
- Perform spatial analysis to develop scenarios on the most strategic use of space
- Support MAC coordination work and manage the development of move and migration plans with space assignments, and occupancy data
- Diagramming, data analysis and visualization, space programming and presentation preparation.
- Maintain space analysis and space utilization within the system of record. Produce findings to ensure the accuracy of information and analytics as well partner with workplace to ensure company-wide seating is up-to-date
- Create presentations for highly visible projects for a wide range audience (ie: senior leadership) containing but not limited to workplace standards, agile work environments, and complex phasing
- Provide conceptual space plans and recommendations to stakeholders subsequently preparing block plans or stacking diagrams
- Keep up to date with emerging trends and insights with regards to workplace strategy, design, and best practices
- Other duties may be assigned
- Travel up to 25% of the time
Basic Requirements
- BA/BS degree or equivalent combination of education, training and experience in Architecture, Interior Architecture or Space Planning
- 5+ years of experience in workplace strategy, occupancy and space planning
- Expertise in space planning, user research, occupancy planning and strategy, and space programming
- Comfortable in a fast-paced, open, collaborative environment
- High degree of flexibility and the ability to collaborate, problem solve and multi-task
- Proficiency in AutoCAD, GSuite, and CAFM systems
- Knowledge of ADA requirements and building codes
- Ability to read and interpret floor plans and construction documents
Preferred Requirements
- Excellent interpersonal communication skills
- Demonstrated ability to work in a fast paced, team based, deadline oriented environment
- Ability to effectively manage complex tasks and prioritize multiple projects and competing priorities
- Ability to develop business cases and service requirements while creating and managing strategic alliances
- Ability to build internal networks and work cross-functional
- Excellent organizational and project management skills
- Strong analytical and problem solving skills
- Demonstrated ability to produce reports/documents
- Strong presentation and facilitation skills
Workplace Strategy Manager, Enterprise / Powered by We
About Enterprise at WeWork:
WeWork has evolved from providing flexible workspaces for individual members to providing a full suite of design, construction, and operations solutions to a wide range of members including Enterprise companies. Under the Powered by We (PxWe) brand, WeWork leverages its vast experience, market penetration, and economies of scale to deliver exceptional custom designed spaces and services for clients of all shapes and sizes. To support this rapidly growing offering, we’re scaling our best in class team.
About the Role:
The role of the Workplace Strategy Manager is to lead and manage visioning, discovery, workplace strategy and change management activities, for large Enterprise client projects (PxWe) and Enterprise real estate portfolios (Key accounts), as part of the WeWork Enterprise Workplace Strategy team. This role is seen as the ‘thread thru’ any given workplace strategy scope or relationship, connecting multiple stakeholders from the client and the WeWork team, guarding the vision of the business case and ensure seamless delivery of research insights, programming, change management and ongoing performance analysis.
Responsibilities:
- Work closely with Enterprise leadership, sales, design, development, member success, research and product development teams to ensure the successful outcome of specific enterprise projects and enterprise client ‘fleets’
- Coordinator between multiple projects within a business line to be sure they benefit each other and align with overall business goals
- Provide workplace strategy guidance to teams and managers
- Organize and lead the data gathering scope within the envisioning process, including end-user engagements, data analysis, visioning sessions and workshops with clients to help define guidelines for future project and fleet success
- Oversee workplace strategy ‘discovery’ process including organizing and conducting interviews, surveys, utilization studies and turning those learnings into insights that bring value to the client.
- Manage and oversee design strategy for specific projects, surfacing objectives for design, community / experience and technology requirements, and key planning concepts, that align with client and WeWork goals
- Use knowledge from client engagements, fleets and projects to develop more effective tools, processes and tactics
- Share enterprise insights with the WeWork Research and Product Development teams to better inform larger trends, patterns of behavior and new products.
- Contribute to WeWork thought leadership materials and speak at workplace and future of work events
- Global and regional travel for client engagements, conferences and summits
- Part of staff recruitment and a part of internal training and learning to build skills and capabilities within the Workplace Strategy team as well as with internal partners across Sales, Product and Member Success.
Skills:
- Deep knowledge of best-in-class corporate workplace programs, and the impact of coworking / workplace-as-a-service trends.
- Organized with an analytical mind with the ability to see the forest through the trees.
- Expert in client relationship management and empathic to client needs and goals.
- Experience in creating guidelines, playbooks and standards for global client portfolios.
- Ability to interpret workplace survey and utilization study results, creation actionable recommendations for clients.
- Deep knowledge in space programming and planning and experience in bridging strategy into design.
- Experience leading a client and end-users through change management. Versed in the rigor and art of understanding, shaping and reframing beliefs while and finding creative ways to engage people in the process.
- Recognized industry expert in workplace strategy, with demonstrated thought leadership through speaking events and written materials
- Reporting on trends, best practice, while also helping to launch the next great idea.
- An engaging (verbal and written) communicator, facilitator, storyteller and public speaker.
- Provide mentorship within the workplace strategy team while also being an equal team player and natural collaborator within the whole WeWork family.
Education and Experience:
- Bachelor’s degree (BA/BS) from 4-year college or university, preferably in a Quantitative Sciences (Business Analytics, Statistics, Architecture or Behavioral Psychology), Industrial/Human Factors Engineering, or a related academic field.
- Minimum of 7 to 10 years of directly related experience to the delivery of workplace strategic planning services, workplace experience, or equivalent combination of education and experience
- Minimum of 5 years experience in management
Who You Are:
- Passionate about best in class design, construction, and project execution
- A team collaborator, clear communicator, prudent risk-assessor, and effective motivator
- Habitually thinking outside the box and exploring new ways to execute projects
- Committed to continuous improvement and optimizing productivity
- Intensely curious about the future of work and the role of flexible / agile workplaces
Sr. Managing Director, Workplace Strategy
Demonstrated success in strategy development and implementation across an integrated global service enterprise; subject matter expertise workplace strategy
Excellent written, oral, negotiating and presentation skills; demonstrated ability to represent a global organization to clients, the public, industry leaders, governmental agencies, and social organizations
Demonstrated leadership skills, presentation skills, and boardroom presence skills
Superior economic, financial, and quantitative problem solving skills
Excellent understanding of business concepts and the ability to creatively apply these to varying client needs
Exemplary relationship building, communication, and client management skills
Exceptional time management and organizational skills; able to balance multiple priorities and projects
PRINCIPAL RESPONSIBILITIES
Is a critical leader at sales presentations
Uses internal and external relationships to expand the practice and generate increased sales
Consistently provides high-value insights and guidance to clients, becoming a sought out partner by current and perspective clients
Provide leadership and direction to key customer accounts and to major services initiatives
Effectively influences senior clients and stakeholders
Lead the design and pricing of new services for existing and potential clients
Is successful at negotiating contracts and closing sales with clients
Manages potential client conflict and assumes ultimate quality assurance regarding final product and its integration with the project fee structure
Develop strategy for implementing innovative workplace strategy service offerings and operating infrastructure which increase potential for cross selling, deepening client relationships and growing existing business
Builds a strong technical delivery team and develops systems to ensure the optimal market positioning of resources to strengthen the organization and grow the business
Drives team members to expand consulting services to exceed client needs
Proposes and advises on project pricing, staffing, and allocation of resources
Actively expand service line in to new markets through public speaking engagements and educational events
JOB REQUIREMENTS & QUALIFICATIONS
Education:
Bachelors and Master’s degree in Business Administration, Accounting, Finance, Economics, or related field
Previous Experience:
10-12+ years progressive consulting experience preferred
Targeted Competencies
Demonstrated leadership skills, presentation skills, and boardroom presence skills
Strong economic, financial, and quantitative problem solving skills
Superior understanding of business concepts and the ability to creatively apply these to varying client needs
Knowledge of spreadsheet and presentation software including Microsoft Office (Word, Excel, PowerPoint, Outlook)
Superior relationship building, communication, and client management skills
The ability and drive to be proactive, resourceful and, to think outside of the box with no supervision; go out of the way to be cooperative and get the work done smoothly and create an outstanding impression
Exceptional time management and organizational skills; able to balance multiple priorities and projects
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.
This role may require regular travel.