New Career Bootcamp

The Cure for Career Confusion

  • Career Clarity Coaching
    • First Coaching Session Preparation
    • New Client Orientation & Welcome Document
    • Research Job & Career Ideas
      • Job Idea Evaluation Workbook
      • 100 – Overview of Job & Career Idea Research
      • 110 – How to Use the Job Search Profiles
      • 120 – How To Research Job & Career Ideas (Initial Strategies)
      • 140 – Salary Research Tools
      • 150 – Explore Industry Ideas
      • 160 – Research Other Peoples’ Career Transitions to Job Titles that Appeal to You
      • 170 – How to Research Job Titles at Companies that Appeal to You
      • 180 – Informational Interviews
    • How to Choose the Right New Career
      • Create a Career Vision Summary
      • Reduce Dimensionality
      • Don’t Trust Your Gut (Without Testing It)
      • Beware of the Giant Spreadsheet
      • Attain Distance
      • Conduct a Risk Analysis
      • Integrated Thinking
      • Accept Uncertainty
      • Ikigai Career Map
      • Marshall Goldsmith Strategy to Evaluate Job & Career Ideas
    • Do You Need To Be Passionate About Your Job?
    • Training Programs for Technology Jobs & Careers
    • Resumes, Job Search, Interviewing & More
  • Quick Question Coaching
  • Job Search Breakthrough
    • Job Search Strategies Overview
    • Weekly Job-Search Campaign Tools & Planner
    • How Long Will It Take You To Land A New Job?
    • Agency Recruiters
      • How to Find Recruiters in Your Target Niche
    • Enhance Your Job Search with LinkedIn’s Home Page
    • The Simple Social Media Job Search Strategy
  • Online Job Search
    • Module 1: Introduction & Overview
    • Module 2: Top Strategies To Find Relevant, Advertised Job Openings
      • (2.1 – Part 1) Use The Best Job Boards To Find Advertised Job Openings
      • (2.1 – Part 2) Best Startup Job Boards
      • (2.3) Clever Way To Use LinkedIn To Find Appealing Companies That Might Have Job Boards
      • (2.4) How To Set Up Job Search Alerts To Stop Wasting Your Time
      • (2.5) Is It A Waste Of Time To Apply If You’re Not Perfectly Qualified?
      • (2.6) What is the Best Time to Submit Your Application Online?
      • (2.7) How Many Jobs a Week Should You Apply to?
      • (2.8) Should You Post Your Resume on Job Boards?
    • Module 3: Tips & Tricks For Submitting Your Resume & Cover Letter For More Success
      • (3.1) 4 Ways To Quickly Tailor Your Resume To Win More Interviews
      • (3.2.1) Write A Blockbuster Cover Letter That Positions You For A Career Change
      • (3.2.2) Handling Salary Info in a Cover Letter
      • (3.3) Best Practices For Submitting Your Resume & Cover Letter
      • (3.3.1) What to do if You’re Applying Online and There’s a Salary Box
      • (3.4) Should You Follow Up With Human Resources?
    • Module 4: Get Insider Help To Win Job Interviews
      • (4.1) Why Company Employees Will Help You (Even If They Don’t Know You)
      • (4.2) How To Find Helpful Company Insiders To Maximize Your Success
      • (4.3) Unknown Ways To Use LinkedIn To Find Helpful Insiders
      • (4.4) How To Choose The Best Company Insiders To Talk To
      • (4.5) The Most Effective Ways To Contact Company Insiders You Don’t Know
      • (4.6) Do This To Ensure A Successful Conversation With Company Insiders
      • (4.7) Best Questions To Ask Company Insiders To Get The Information & Help You Want
      • (4.8) Steal These Sample Thank You Notes
    • Module 5: Fly by HR & Get to the Real Decision Maker
      • (5.1) Identify the REAL Decision Maker
      • (5.2) Access Nearly Any Hiring Manager’s LinkedIn Profile
      • (5.3) Get Nearly Any Hiring Manager’s Contact Information
      • (5.4) The Interview Magnet Letter Formula
      • (5.5) Interview Magnet Samples
      • (5.6) Get Your Interview Magnet Letter Into The Hands of the Hiring Manager
    • Implementation Coaching
  • Hidden Job Search
    • Module 1: Welcome to Hidden Job Search Breakthrough!
      • (1.1) Why You Must Search for Unadvertised Job Openings
      • (1.3) Mindset For Success
    • Module 2: Hidden Job Search Strategy Overview
      • (2.1) Super Strategy Overview
      • (2.2) Action Steps & Program Table of Contents
      • (2.3) Discover The Two Types of Hidden Job Searches
    • Module 3: Identify Many Companies That Could Hire You
      • (3.1) Define Your Target Market
      • (3.2) How Many Potential Employers Is Enough?
      • (3.3) The Best Ways to Build A List Of Potential Employers
      • (3.5) Job Search Organization
      • (3.6) Classify Potential Employers
    • Module 4: The “Customized” Strategy
      • (4.1) Select The Best Companies To Target
      • (4.2) How To Easily Identify Hiring Managers And Insider Connections
      • (4.3) Best Research Strategies To Win More Job Interviews
      • (4.4) How To Use Informational Interviews To Increase Your Success
      • (4.5) Top Strategies To Comfortably Contact Hiring Managers
      • (4.6) Discover How To ‘Keep In Touch’ So Hiring Managers Yearn For You
    • Module 5: The “Universal” Strategy
      • (5.1) Select Potential Employers To Target
      • (5.2) Top Strategies To Easily Identify People Who Might Want To Hire You Today
      • (5.3) The Universal Job Magnet Letter Formula (With Samples)
      • (5.4) Best Ways To Quickly And Easily Contact People Who Can Hire You
    • Module 6: Best Ways To Find People Who Can Hire You… Or Help You Get A Job
      • (6.1) 6 Quick Ways To Identify People Who Could Hire You
      • (6.2) Best Practices for Using Advanced Searches On LinkedIn To Find People Who Could Hire You
      • (6.3) Unknown Strategies To Find Insider Connections On LinkedIn
      • (6.4) Networking Strategies
      • (6.5) Little Known Strategies To Access Nearly Anyone’s LinkedIn Profile
      • (6.6) Hush Hush Ways To Get Nearly Anyone’s Contact Information Fast
    • Implementation Coaching
  • Job Search Networking
    • Introduction
    • 6 Myths & Facts About Networking
    • Personal Job Search Networking Training Modules
      • Module 1: How to Begin
      • Module 2: Be Effective – Prioritize Your Networking List
      • Module 3: 5 Key Strategies for Success Job Search Networking
      • Module 4: 7 Sample Networking Request Letters
      • Module 5: How to Create Your Elevator Pitch (With Samples)
      • Module 6: Creating Your Personal Marketing Plan
      • Module 7: What to Say (and Avoid) in Networking Conversations
      • Module 8: Sample Thank You Note For Networking Help
      • Module 9: Keep in Touch and the Law of Sevens
      • Module 10: The One+ Strategy
    • Event Networking
      • Find Networking Events Worth Going To
      • Make the Most of Networking Events
    • Networking Business Cards & Samples
  • Interview Breakthrough
    • Welcome to Interview Breakthrough!
    • (1.1) Action Steps and Program Table of Contents
    • Module 2: Mindset for Success
      • (2.1) The Art of Turning Interviews Into Enjoyable Conversations
      • (2.2) The Four Hot Buttons of Every Hiring Manager
      • (2.3) Turn Lemons Into Lemonade
      • (2.4) Dealing with Rejection
    • Module 3: Prepare to Win Job Offers
      • (3.1) Background Research
      • (3.2) What Salary Are You Worth?
      • (3.3) Get Insider Help To Win Offers
        • (3.3.1) Why Company Employees Will Help You (Even If They Don’t Know You)
        • (3.3.2) How To Find Helpful Company Insiders
        • (3.3.3) Use LinkedIn To Find Helpful Insiders
        • (3.3.4) Choose The Best Company Insiders To Talk To
        • (3.3.5) The Most Effective Ways To Contact Company Insiders You Don’t Know
        • (3.3.6) Do This To Ensure A Successful Conversation With Company Insiders
        • (3.3.7) Best Questions To Ask Company Insiders To Get The Information & Help You Want
        • (3.3.8) Sample Thank You Notes
      • (3.4) Make a Strong First Impression
    • Module 4: Get the Salary You Deserve
      • (4.1) Salary Research
      • (4.2) Here’s YOUR Salary Discussion Strategy
      • (4.3) What to Say When They Want to Know Your Salary History & Requirements
        • (4.3.1) Handling Salary Info in a Cover Letter
        • (4.3.2) Handling Online Salary Boxes
        • (4.3.3) Handling Salary Discussion DURING an Interview
    • Module 5: Interview Questions & Answers
      • (5.1) Handle Job Interview Questions With Ease
      • (5.2) Interview Question & Answer Guide
      • (5.3) Prepare for These Potential Interview Questions
      • (5.4) Tell Me About You…
      • (5.5) Questions YOU Can Ask at a Job Interview
    • How to Give a Killer Presentation
    • Module 6: Interview Strategies That Win Job Offers
      • (6.0) Participate (and look good) in Skype Interviews
      • (6.1) Ace Your Phone Interviews
      • (6.2) Align Your Experience With The Position
      • (6.3) Discover What the Interviewer REALLY Wants
      • (6.4) Eliminate the Interviewer’s Doubts About You
      • (6.5) How to Prove You Can Do a Job You Haven’t Done (Webinar)
      • (6.6) Handling Salary Discussions DURING Interviews
      • (6.7) How to Close Your Interview
      • (6.8) Essential Do’s and Dont’s
    • Module 7: Seal the Deal (What to do after the Interview)
      • (7.1) How Did You Do?
      • (7.2) Keep In Touch For More Success
      • (7.3) Send This Instead of A Thank You Note
      • (7.4) 90-Day Plan
      • (7.5) Top Tips for Handling References Professionally During Your Job Search
    • Module 8: Handling Job Offers Successfully
      • (8.1) How to Stall a Job Offer
      • (8.2) Job Offer Evaluation Checklist
      • (8.3) Signs That a Company Is a Bad Apple
      • (8.4) Avoid a Mess – Checkout Your New Boss
      • (8.5) Handling Salary Negotiations
      • (8.6) Should You Let an Executive Recruiter Negotiate Your New Salary?
      • (8.7) Ready to Accept a Job Offer? Read These Documents Carefully First
      • (8.8) Accept a Job Offer the Right Way
      • (8.9) Using an Outside Offer to Get a Raise
    • Module 9: How to Choose the Right Job Offer
      • (9.1) Create a Career Vision Summary
      • (9.2) Reduce Dimensionality
      • (9.3) Don’t Trust Your Gut (Without Testing It)
      • (9.4) Beware of the Giant Spreadsheet
      • (9.5) Attain Distance
      • (9.6) Conduct a Risk Analysis
      • (9.7) Integrated Thinking
      • (9.8) Accept Uncertainty
    • Module 10: Interview Correspondence
      • (10.1) Sample Letter Withdrawing From Consideration
      • (10.2) Sample Letter Accepting a Job Offer
      • (10.3) Sample Letter Declining a Job Offer Because of a Low Salary
      • (10.4) Sample Letter Declining a Job Offer Because You Don’t Want the Job
      • (10.5) Sample Letter to Write When You Don’t Get a Job Offer But You Want a Second Chance at Getting It
      • (10.6) Sample Letters Thanking a Reference
      • (10.7) Sample Job Resignation Letter
    • Implemetation Coaching
  • Gift Certificates
  • Contact

Here are sample job advertisements for these types of roles…


Facilitator III – Corporate
SPECTRUM – Charlotte, NC 28244 (Fourth Ward area)

JOB SUMMARY
This position’s primary responsibilities is to facilitate classroom learning – in-person and online, Train-the-Trainer sessions and various types of team meetings through a variety of delivery methods. This is a senior level position that requires 5 years of facilitation experience.

MAJOR DUTIES AND RESPONSIBILITIES
Facilitate learning to develop participants’ skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs

Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
Ensure training programs are tied to bigger picture company initiatives
Incorporates business expertise to bring key points to life through interactive dialogue

Seek input from and provides feedback to learners to aid with knowledge transfer and behavior change

Shadow train end-users to gain deeper understanding of how training translates in the business

Coach learners on specific skills within a role, process or system
Facilitate the self-discovery of strengths and opportunities for development in others
Troubleshoot technical issues and problems before and during sessions
Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs

Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)

Perform all LMS prerequisite requirements and post-training duties including evaluation

Set up and maintains hands-on learning labs to ensure the most current equipment is installed and configured

Pursue development opportunities to obtain additional expertise and strengthen core skills, building and improving job-related knowledge and leadership skills while seeking feedback from others

Seek input from and provides feedback to leaders on success of learners and learning programs

Act as a Subject Matter Expert (SME) to assist the curriculum development team with revisions to existing course content
Serve as a resource on complex technical issues
Demonstrate expert industry and company specific knowledge

Lead change based on business climate and adapts in a productive manner

Take lead training role in task forces, committees and/or team meetings providing learning subject matter expertise

Mentor other training team members

Serve as back up training team lead when needed

Serve as peer mentor

Perform other duties as requested

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Solid knowledge of different learning approaches
Excellent presentation skills to individuals, online and in person
Advanced skills relating to the functional area and or business unit
Supervisory and/or HR experience preferred

Education
Bachelor’s degree or equivalent combination of training and/or work experience

Related Work Experience
5+ years training delivery experience at professional level or equivalent


Lead Trainer
Warner Music Group

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world’s leading music publishers, with a catalog of more than one million copyrights worldwide.

We currently have a fantastic opportunity to join our innovative and highly sought-after – team.

Why this could be your next big break:

We are looking for a certified and experienced Corporate Trainer to help our employees develop their skills and knowledge. Your goal as the Corporate Trainer will be to conduct training sessions and help us all be better.

The ideal candidate should be a great communicator with the ability to effectively describe complicated ideas and software to different audiences. You must be highly organized, proficient in developing compelling training materials, and possess excellent public speaking skills.

Here you’ll get to:

  • Collaborate across multiple project teams to identify training needs
  • Plan and implement an effective training curriculum for new and existing software and processes
  • Direct and schedule workshops and individual training sessions both locally and in remote locations
  • Prepare training materials such as module summaries, videos, and presentations
  • Train and guide new employees
  • Develop reporting systems to track training attendance and success

It would be music to our ears if you also had:

  • Bachelor’s Degree in business, HR, communications or related field
  • Impressive communication, presentation, and interpersonal skills
  • A minimum of 5 years of proven experience in a training position, preferably in a corporate environment
  • Solid knowledge of the latest corporate training tools and techniques
  • Excellent time management and organizational skills
  • Working knowledge of software development life cycle
  • Music industry experience a plus

Why join us?

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company’s DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.

Love this job and want to apply?

Click the “Apply” link or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for Warner Music Group. We love it here, and think you will too.

We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, familial status, military or veteran status, or any other legal recognized protected basis under federal, state or local laws, regulations or ordinances.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Recruitment@wmg.com and let us know the nature of your request and your contact information.


Senior Learning Experience Facilitator
Indeed – New York, NY
$63,000 – $95,000 a year
Our mission:
As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.The team:
Our Human Resources team champions our culture by working tirelessly to attract and retain the best people. With HR teams in every major Indeed office globally, we value a consistent and positive experience for all of our employees and potential new hires. Every month, over 250 million people count on Indeed to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help hire and develop the people inside Indeed, who help people get jobs.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits.

New York City Metro Area Base Salary Range: 63,000 – 95,000 USD per year

Your job:
As a Learning Experience Facilitator – Level II you will work alongside the Program Managers, Talent Partners, and the Learning Experience team to execute on learning campaigns that engage our Indeedians and create behavioral change. A learning campaign is a coordinated series of events that include live learning experiences (workshops, virtual trainings, speaker events, networking sessions, roundtable discussions) reinforced through continuous learning and communication via discussion boards, email campaigns, bite-size lessons, as well as 1-on-1 support sessions. Responsibilities:

  • Work hand-in-hand with Program Managers, Talent Partners and Learning Experience team (Regional Managers, Designers, and Technologists) to execute on all in-person touch-points of Tier II learning campaigns programmed for the region (Manager Development workshops, Unconscious Bias workshops, etc ).
  • Establish collaborative and trusting relationships with participants and be considered an internal resource who can help them apply the concepts learned during the experiences, overcome obstacles, and celebrate success. Your goal is to unlock the greatness in every Indeedian and connect them to their purpose and meaning through their work.
  • Apply best-in-class facilitation methods to deliver transformative in-classroom experiences where Indeedians learn through experience, reflection, and discussion.
  • Help Indeedians connect with Employee Development and each other by collaborating with Talent Partners and Program Managers to facilitate post-workshop events such as roundtables, panels, and other peer-to-peer learning events.
  • Support Regional Managers, Program Managers, and Talent partners to evaluate outreach, learning engagement, and campaign results.
  • Stay up-to-date with innovative training methods, technologies, and trends in marketing and social media.

About you:Knowledge:

  • Executive-level training/facilitation certification (ATD Master training, MBTI, ExperienceChange, VitalSmarts, NTL, ToP, etc)

Experience:

  • 3+ years of planning and facilitation of professional development learning experiences (workshops, webinars, peer-to-peer, speaker events)
  • Experience facilitating workshops to senior audiences (Senior Director and above ) a must.
  • Experience facilitating workshops to primary client group a must

Top Skills:

  • Willingness to work in an agile, fast-paced environment
  • High level of comfort with ambiguity.
  • Outstanding collaboration and project planning skills
  • Executive level expertise in facilitation and classroom management
  • Desire and ability to work 1-on-1 with participants to unlock their potential

Other requirements Location:

  • Travel requirements: 30% of travel time is expected (domestic and international)
  • Education level: Bachelor’s degree

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks: [1] http://indeedhi.re/IndeedBenefits

View Indeed’s Applicant Privacy Terms: [2] https://www.indeed.com/legal/applicant-privacy


Curriculum Developer and Trainer
Research Foundation of The City University of New York

General Description

CUNY SPS provides online and on campus degree and certificate programs that meet the needs of adults who are looking for a seamless way to finish or transition into a bachelor’s degree, earn a master’s degree or certificate in a specialized field, advance in the workplace, or change careers.

Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited online degree and certificate programs for students who want the flexibility and convenience of online education.

CUNY SPS is partnering with the NYC Department of Homeless Services (DHS) to create and manage a comprehensive learning program to support DHS employees as they work to prevent and address homelessness in New York City. Specifically, the program will (1) develop and implement policy and procedure to support shelter operations and (2) train DHS employees on operational processes and city mandated topics.

Other Duties

The Curriculum Developer and Trainer will be responsible for working with DHS staff on the design and development of new course content both in-classroom and online, and the delivery of training to DHS shelter staff and DHS service provider staff. Developing curriculum often includes writing detailed and extensive training manuals for participants and facilitators, as well as developing PowerPoint presentations, activities, job aides, and other performance support tools.

An ideal candidate:

  • Is an experienced curriculum developer and writer/author skilled in creating engaging and effective training experiences – and can share examples to showcase these skills.
  • Thrives on quickly learning new processes and technologies with minimal direction and has an interest in translating that knowledge into innovative training materials.
  • Enjoys communicating and collaborating effectively with subject matter experts, other curriculum developers, technical writers, and trainers.

Reporting to the Program Director, the Curriculum Developer and Trainer will:

  • Collaborate with DHS’s subject matter experts and other team members to develop content knowledge of the Department of Homeless Services program.
  • Implement instructional design methodology to develop classroom-based and/or eLearning courses for DHS shelter staff and DHS service provider staff.
  • Utilize adult learning principles and communication techniques to write effective curricula meeting high standards of quality.
  • Transition written and/or eLearning curricula into the classroom as a Trainer for DHS staff.
  • Act as development team lead for the production of online learning as stand-alone products or as part of a blended learning approach including: on-going assessment of learning objectives, scope and content to determine best platform; create and maintain eLearning templates for project-wide use; develop and facilitate professional development sessions to build eLearning and blended learning capacity across team; other duties as assigned.
  • Research, assess and, as needed, recommend eLearning courseware packages, and support development of appropriate courseware tools.
  • Other duties as assigned.

Qualifications

  • Demonstrated implementation of instructional design methodologies in developing courses and related classroom materials
  • A minimum of two (2) years full-time experience directly related to developing classroom training programs with more technical or process-oriented content.
  • Bachelor’s degree required; Master’s degree in related field preferred.
  • The ability to analyze and synthesize complex content, plus exceptional writing skills, needed to produce comprehensive course facilitator and participant guides.
  • Demonstrated experience in developing online learning courses.
  • Experience in developing asynchronous training required; Articulate experience required.
  • Experience with multimedia development software such as Photoshop, Flash, and Corel Visual Studio Pro is highly desirable. Experience with digital audio and video editing is a plus.
    • Aesthetic sense and ability to apply principles of graphic design to create appropriate and visually appealing training material
    • Strong facilitation skills. Ability to engage learners and manage a classroom of learners with differing needs and abilities.
    • Knowledge of government operations, human services, and/or shelter programs a plus.

Initial appointment of six months.


Technical Curriculum Developer & Trainer
Lime Energy

Lime Energy is seeking a Technical Curriculum Developer & Trainer. This is an integral position and demands a highly collaborative approach, positive work ethic and attitude, as well as a high level of commitment. The ideal candidate will have excellent leadership, analytical, decision making, organizational, written and verbal communicational and presentation skills. The ideal candidate will have a passion for continuous learning, be self-motivated, innovative, creative, resilient, flexible, understand the dynamics and challenges of an entrepreneurial business, and committed to growing with the company. Lime is a dynamic, fast-paced, demanding, fun and rewarding growing organization.

Technical Curriculum Developer & Trainer

Job Summary:

We are looking for a Technical Curriculum Developer & Trainer to development and implement technical training for our sales and service departments. This includes activities such as needs assessment, course development, and training facilitation via a variety of delivery methods (web-based, classroom and on-demand). Using data this role must continuously evaluate programs and as appropriate recommend and implement new approaches, content, and tests to ensure employees are able to effectively use the systems as required for their role.

The Technical Curriculum Developer & Trainer will be the primary owner of the Learning Management System (LMS). They will administer the LMS and provide reporting to the larger team and Human Capital.The Technical Curriculum Developer & Trainer will be expected to act as a secondary trainer as needed, delivering the training material either in class or remotely to groups of trainees.

The ideal candidate should have expertise in a LMS, building training programs and reporting on the effectiveness of training to management.

Job Duties & Responsibilities:

  • Collaborate with HR, Sales and Service management to develop, schedule and coordinate a robust onboarding training curriculum for all new hires and a continuous education program for all roles
  • Lead content collaboration with business stakeholders to identify training and educational needs. Based on this gap analysis, develop innovative training resources, training curricula and organize workshops or remote seminars so that skills and performance of employees meet the organizations requirements. Monitor feedback on courses and partner with stakeholders to make improvements.
  • Collaborate with the Technical Trainer and oversee training curricula that includes web-based seminars, printed manuals, group sessions, training videos, and more. Gather feedback from trainees and instructors and recommend suggestions to the learning process while ensuring training material is up to date and relevant
  • Manage training budget and direct all training and development activities to ensure they are conducted efficiently, cost-effectively, and in accordance with the organization’s policies and standards
  • Compile and present information including KPI’s which reflect success of program training, value to the business and related trends, utilizing both internal and external bench-marking. Maintain a keen understanding of training trends, developments and best practices, and present to management teams the training program’s return on investments
  • Review development release notes to keep up to date with all product enhancements and remain proficient and knowledgeable. Coordinate Train-The-Trainer sessions to expand and enhance training delivery for new releases
  • Ensures training programs evolve to support the changing needs of the business, our employees, and our customers. This includes introducing or changing training methods and mediums to integrate with new technologies and learning practices
  • Build and maintain working relationships with business process owners, subject matter experts (SMEs) to create review and edit training materials, facilitating the timely accomplishment of project deliverables
  • Perform other duties as assigned

Key Competencies:

  • Proven experience administering and maintaining an LMS
  • Proven experience building training programs and content that can be delivered by in person trainers or remotely through video conference and webinar
  • Proven experience building and driving adoption of a self-service training portal
  • Understands how to align training with Human Capital KPI’s related to reducing turnover, improving skills and increasing employee satisfaction
  • Proven ability to measure and assess training needs
  • Strong presentation, written and verbal communicational and interpersonal skills
  • Willingness to travel for training and meetings related to this position

Trainer/Auditor
Centers Plan for Healthy Living

The objective is to ensure ongoing compliance, provide support and training by monitoring the field staff on a monthly basis. The Trainer/Auditor will provide oversight of the field staff. He/she will bring back observations and recommendations for the Training & Development department to utilize in developing strategy and plans that ensure compliance and can also be used to keep class trainings relevant and up to date. The Trainer is responsible for conducting new hire in class trainings giving a thorough information based orientation and be able to educate trainees using different training strategies and techniques.

PRIMARY RESPONSIBILITIES:

  • To conduct and facilitate monthly training classes to teach a comprehensive, information based training. The training will include state policies, company policies and procedures and job responsibilities of the account manager
  • Create and implement training materials and tools
  • Write and develop workflows, policies and procedures
  • Conduct and document monthly performance evaluations in the field
  • To ensure all account representatives are conducting activities that is in compliance within DOH State and company guidelines by directly reporting to the Training Manager
  • To provide support and training for representatives once identified during the audit in the field
  • To collaboratively work with managers to ensure each representatives growth and identify areas of need
  • To sustain accountability from each Field Representative and report directly back to the Training Manager for any issues or challenges that arise

Qualifications

Education and Experience:
Education
Required: AA
Preferred: BA
Type of Experience
Required: Healthcare, Marketing, customer service
Preferred: Training, Managed Care, public speaking, customer service,
Specific Technical Skills
Preferred: Required intermediate level in Excel, Powerpoint and Word. Must have a vehicle as travel is required.
Certifications/Licensure:
Required:
Knowledge and Skills:
  • Self-starter/independent
  • Strong presentation skills
  • Interpersonal skills
  • Strong navigation skills
  • Strong communication and writing abilities
  • Adaptable
  • Quick learner

Preferred:

  • Marketing/Business development/Sales knowledge
  • Strong leadership and managerial skills
  • Able to work in a fast paced environment
  • Managed long term care knowledge
  • Medicaid knowledge
  • Medicare knowledge

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to drive and have a vehicle
The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.

Member Login

You are not currently logged in.








» Lost your Password?

Copyright © 2025 · Epik Theme on Genesis Framework · WordPress · Log in