Here are some sample job advertisements for this type of role…
Technical Account Manager
Pre-Sales Solution Strategist – Countercept – New York
MWR Info Security – New York, NY
What we need…
The purpose of the Pre-Sales Solutions Strategist (PSS) is to support the Countercept Commercial teams by acting as the conduit between the sales and technical functions of the business.
We would like you to:
- Support the Strategic Business Managers (SBMs) with presentations and live software demonstrations to diverse, enterprise-class audiences ranging from C-Level Execs to IT/Security resources
- Stay current with the Cyber Security marketplace and aware of new developments, new regulations and trends
- Keep abreast of competitors’ offerings and how to differentiate our offering from theirs
- Keep abreast of Countercept solution roadmap and forthcoming improvements
- Gather customer technical requirements / details of environment for review and development of on-boarding strategy
- Drive Proof-of-Concept/Proof-of-Value engagements with prospective clients
- Work with Bid Management to coordinate responses to RFPs, RFIs, and creation of client-facing / internal documentation
- Direct and coordinate cross-functional company resources required to support prospects needs based on potential revenue and strategic impact
- Translate prospect requirements and data systems into technical on boarding handoff documentation for internal services teams
- Ensure what is sold can be delivered and can deliver real benefits to the client
- Work with deployment teams to effect a smooth transition from presales to delivery
- Serve as a conduit of prospect-related product features to the product team for roadmap consideration
- Attend conferences / retail events where appropriate
Who we think will be a great fit…
The PSS will be a technical expert of the solution and will be responsible for articulating the concepts to customers at the appropriate level; and answer any technical questions that might arise.
To be a successful pre-sales solutions strategist in this role you will have:
- A strong technical background, or natural ability to understand and articulate technical concepts
- Several years’ experience supporting the selling of solutions to major corporates with a good understanding of the commercial space, language used etc.
- Significant experience in a client facing role (e.g. client manager, sales consultant, etc.)
- Experience in sales environments including live product demonstrations, having intuitive grasp of selling techniques
- Hands-on cyber security experience: i.e. managed detection and /or response
- A strong, positive, proactive and persuasive communication and presentation skill, with a proven ability to gain traction with customers
- The capability to present credibly in both business and technology contexts
- Experience of (at least exposure to) risk management (in its own right or as part of project management)
- A High degree of commercial acumen, demonstrated by having a track record of delivering revenue growth
- Strong written and oral communications skills
- The ability to be a quick learner, who is able to think on their feet
- An ability to excel in fast paced environments
- A strong educational background
- Additionally it would be an advantage if you have an understanding of IT service management or service delivery, in order to articulate the end to end solution and the associated benefits
Technical Solutions Architect, Bloomberg Philanthropies
Bloomberg – New York, NY
Interested in leveraging your strong analytical and technical skills to design, develop, and implement technology solutions? Looking for ways to blend your strong communication and client-facing skills with your technical aptitude?
Bloomberg Philanthropies Information Technology (IT) division is seeking a Technical Solutions Architect who can partner with our internal clients to understand their business needs and requirements, architect best-in-class technical solutions, and implement them for priority projects.
We’ll trust you to leverage your ability to work closely with clients to learn the business and identify opportunities for process and workflow improvements, while working with the IT team to define clear product requirements, delivery timelines, and implementation milestones. To achieve this, you will develop your knowledge of philanthropic processes and leverage your technical skills to design and enhance client-facing workflows, build data models and data dictionaries, and implement processes that ensure robust data quality. In close collaboration with stakeholders, development teams, and clients, you will deliver technical products that improve the quality of our data, make the business more efficient, and extend the capabilities of our technology stack.
Responsibilities Include:
- Process Improvement
- Facilitate current and future state process design sessions with end users
- Conduct impact analysis of changes/enhancements requested by the users by documenting modified process workflows
- Document various processes that need to be translated into technology systems
Analysis, Technology Design and System Implementation
- Evaluate the client’s business needs
- Research possible technical solutions to review with end users that could fill the need
- Design and prototype the technical solutions to ensure client requirements are met
- Work with development teams and end user stakeholders to ensure technical solution functionality
Data and Reporting
- Manage the data model that supports business workflows and reporting needs
- Understand how to connect multiple disparate data models and define clear data dictionaries that define what the data means, how it is populated, and how the data interacts
- Define clear data migration strategies and assist with development of data migration tools where needed
- Support post various data clean-up activities on an as needed basis
Strategic / Relationship Management
- Translate complex technical concepts into client features and impact when dealing with stakeholders and end-users
- Relationship with key business stakeholders to collaborate on improving the different enterprise systems
- Own relationship with vendors to clearly communication organization’s needs including collaboration on enhancement delivery and escalation on service issues
- Ability to work across internal teams. Build and maintains strong partnerships with all team members; maintains regular working relationships with other departments.
What You Need to Have:
- Strong ability to manage multiple priorities, projects, and deadlines across multiple stakeholders and business initiatives.
- Demonstrated knowledge of a coding language, such as Python, with proven experience leveraging to perform data analysis, process enhancements and automation, etc.
- Ability to analyze large quantities of data through data analysis tools and an ability to interact and pull data from different types of databases and systems (SQL, API, BAS Services, DL, etc).
- Drive and motivation to work independently as well as with large groups of stakeholders.
- High attention to detail, with demonstrated ability to not just identify problems but provide solutions.
- Ability to proactively seek answers and communicate potential risks.
- Ability to translate complex technical concepts for business stakeholders and clients
We’d Love to See:
- Experience working with Bloomberg data to build tools, templates, or models by using tools such as BQL/BQUANT, Microsoft Excel, R, etc.
If this sounds like you:
Apply if you think we’re a good match. We’ll get in touch with you to let you know what the next steps are.
Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Solutions Architect
Spark Digital – New York, NY 10261
Contract
Client Info
- Our client is revolutionizing education in the United States with school-based learning tools that are live, online, collaborative, and customized to the unique needs of each student. Started in New York City, our client now supporting dozens of schools across the United States with algorithmic lesson plans to allow teachers to personalize lesson plans to students on a daily and weekly basis. Backed by the Bill & Melinda Gates Foundation and others, our client is redefining how technology can support teachers and facilitate learning.
- Offices: New York City, New York
- Contract length: 2/3 months
Project & Role
- Our client has proved their technology works in over 100 schools around the US. Now they are building a team to lead the commercialization of the platform so it can be used by students and teachers across the country.
Responsibilities
- Understands the client’s vision, objectives and pain points and translates them into detailed specifications
- Identifies dependencies/risks and clearly communicates solution architecture options to internal and external leadership to drive decisions
- Leads systems research and analysis to formulate recommendations
- Collaborates with clients and colleagues to determine functional and non-functional requirements for new software or applications
- Helps program leads to capture requirements in the form of epics and user stories, define scope and effort sizing/estimations
- Helps stakeholders envision the future and assess the impact of changes to existing systems and workflows
- Develops high-level product specifications with attention to system integration, and feasibility and budget constraints
- Provides technical guidance and coaching to developers and engineers
- Ensures software meets all requirements of quality, security, modifiability, extensibility, scalability, etc
- Ensures code is properly documented where applicable or required
Tech stack
- AngularJS & Angular 2+
- .NET Core
- Postgre SQL
- Dapper ORM
Senior Solutions Architect / Technology Lead
Join us to do the best work of your life.At frog we are united by our shared passion for transforming the human experience. We imagine, we make, and we scale new customer experiences to market. We combine human-centered design thinking and emerging technology with an agile approach to help businesses open up new streams of revenue, maximize the lifetime value of customers, and defend against disruption.We accomplish these outcomes by taking on complex challenges, big asks, and things that have never been done before. We look beyond point solutions and apply design to the creation of new strategies, systems, and—in some cases—entirely new businesses. We’ve built a collaborative, friendly, and respectful environment where employees are fiercely driven and passionate. It’s these values that contribute to our success as the leading, innovation and design firm.Our work is transformational because our people are extraordinary. frogs are analytical and artistic, conservative and unconventional, technical and whimsical. We look for hybrid talents and build teams around divergent expertise, which allows us to solve problems and uncover opportunities in unique ways. frogs are some of the best talent in the world, and together we advance the human experience through design.The Position:
The Solutions Architect position sits within frog’s Solutions Architecture team, whose charter is to architect high quality customer experiences for our diverse clientele. Be a thought leader, revered and valued by Fortune 500 clients, and lead the design of some of the most innovative web apps in the market today.
The Solutions Architect position sits within frog’s Solutions Architecture team, whose charter is to architect high quality customer experiences for our diverse clientele. Be a thought leader, revered and valued by Fortune 500 clients, and lead the design of some of the most innovative web apps in the market today.
The Contribution:
- Work closely with the creative and client team to perform technology feasibility of the intended experience
- Research and explore new emerging technologies: ZeroUI, mixed realty, materials innovation, connected environments, and blended intelligence
- Perform gap analysis on the client’s current architecture(s), identifying challenges and opportunities
- Participate in project scoping and estimation tasks
- Work with the creative team to understand and translate the interaction design to requirements and new architecture possibilities
- Own the reference architecture definition for the new experience at frog
- Lead the development team and provide guidance ensuring development in compliance with architecture
- Establish and build the new service or application architecture for new client systems based on the latest developments in the industry
- Write technical architecture and detail software design document
- Ability to support the client organization pre- and post-launch
- Strong understanding of the complete web application stack
- Act as the technical expert voice of frog to the customer helping them understand the key technical considerations of their solution
- Can communicate a clear PoV regarding their approach to architecture and technology tradeoffs
- Coach junior technologists
You Are
Someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point. You bring to the organization the following competencies:
- Passionate for creating innovative, new customer experiences that disrupt the market
- At least 5+ years of web application development experience, executing the entire SDLC from concept to production
- Experienced with DevOps, Agile delivery and best practices
- Industry experience developing and delivering highly available, highly scalable web application(s)
- Evidenced experience in working in a consultancy/professional services environment
- Experienced at bringing technical consulting for customer interactions
- Master at generating technical architecture design deliverables for both internal and external consumption
- Capable of creating high level estimates based user stories, requirements/hero flows
Solutions Architect
AppsFlyer – New York, NY
We are hiring a Solutions Architect to advise enterprise clients and prospects on the best practices to leverage AppsFlyer for all their mobile attribution challenges. While being immersed in the most crucial part of the client experience, you will become their technical advisor and solve implementation requirements. You will be the industry expert and provide insights that can help shape your client’s marketing strategy. Acting as liaison between the client and the technology, you will lead technical conversations during the sales cycle, guide engineers during the implementation phase, maintain client integrations with various partner technologies, and deliver feedback to drive product innovation.As you grow in this role, the knowledge that will be accumulated will equip you to become an invaluable asset to your client as their trusted advisor, an important resource to AppsFlyer as the product champion, and an influential figure in the mobile marketing industry.
Responsibilities:
- Ensure success in designing, migrating, and deploying AppsFlyer with strategic prospects/clients and provide value throughout the on-boarding and renewal process
- Collaborate internally with Sales, Customer Success Managers, Partner Integrations, Engineering, Product Management and Product Marketing teams as the product advocate to help prioritize existing gaps, features and product strategies
- Work in partnership with the sales team to formulate and execute strategy to solve business needs and technical requirements.
- Lead product demonstrations and Proof of Concepts, as well as respond to RFP/RFIs and Info Security documents, as necessary
- Build deep client relationships with senior technical and nontechnical individuals
Requirements:
- BA/BS required, technical degree preferred
- 3-5 years of experience in a client-facing technical role and collaborating with Sales
- Ability to understand business use cases and requirements and build out technical solutions
- Prior experience in the mobile marking industry is highly desired
- Proficiency in at least one programming language
- Excellent written and verbal communication skills
- Comfortable working with large data sets and dealing with discrepancies
- Attend conferences and industry events, approximately 10-15% travel depending on client/event location
Preferred Requirements:
- Being introduced by an AppsFlyer team member is a plus!
Solutions Architect
CrowdTwist– New York, NY 10010 (Gramercy area)
About Us
CrowdTwist is a fast-growing company that is changing our industry by providing the most comprehensive omni-channel loyalty & analytics solutions for industry leading brands such as LEGO, Marvel, Carhartt, Zumiez, Nestlé Purina, AMC’s The Walking Dead, Vitamix and others. Our software helps build more profitable and active relationships with customers, delivers a deeper understanding of how customers engage across channels and drives a measurable increase in high value behaviors and spend. We have a fun, generous company culture that’s built on our fundamental principle that when you give more, you get more.We’re looking for a Solutions Architect who has a proven track record in managing digital, marketing and/or loyalty solutions. You will be responsible for leading the technical implementation and ongoing success of our platform with our major clients. Come join us!Key Responsibilities
CrowdTwist is a fast-growing company that is changing our industry by providing the most comprehensive omni-channel loyalty & analytics solutions for industry leading brands such as LEGO, Marvel, Carhartt, Zumiez, Nestlé Purina, AMC’s The Walking Dead, Vitamix and others. Our software helps build more profitable and active relationships with customers, delivers a deeper understanding of how customers engage across channels and drives a measurable increase in high value behaviors and spend. We have a fun, generous company culture that’s built on our fundamental principle that when you give more, you get more.We’re looking for a Solutions Architect who has a proven track record in managing digital, marketing and/or loyalty solutions. You will be responsible for leading the technical implementation and ongoing success of our platform with our major clients. Come join us!Key Responsibilities
- Partner with client technical teams on designing and integrating the CrowdTwist solution across their omnichannel tech stack, including CRM, ESP, commerce and other partner integrations
- Independently lead technical implementations from onboarding through launch by defining requirements, documenting data flows and QA-ing integrations in an effort to achieve the strategic vision of the program
- Serve as the primary technical interface for clients and develop strong relationships that instill confidence across the organization especially with the program leader and technical contacts
- Collaborate cross-functionally with product, engineering and data science teams to identify opportunities for platform optimizations while representing the technical needs of our clients
- Confidently deliver solution recommendations to and achieve buy-in from key client stakeholders on critical platform integrations
- Define and establish repeatable internal processes to maximize efficiencies to on-board and manage clients
Knowledge, Skills and Abilities
Candidate will have 3-5 years’ experience in solutions architecture and a keen understanding of the digital business. Experience from a technology SaaS company and project management skills are highly preferred. Bachelor’s degree required.
- Technical Experience: Understanding and experience in API concepts and usage, relational database SQL, point-of-sale / commerce integrations and site user experience.
- Relationship Management: Personality and aptitude to build strong relationships and bonds with client base. Experience setting and managing customer expectations.
- Organizational Skills: Extremely organized with a strong attention to detail. Experience managing and prioritizing multiple client requests in a fast-paced environment, including timeline scoping and making trade-offs.
- Results Driven: Proven results on delivering/exceeding goals within budget and on-time
- Communication Skills: Exemplary written and oral communication skills across business and tech.
More About Us
- We offer a generous employee benefits package including gym subsidies, stock options, fully paid medical, dental and vision plans for employees and their dependents!!
- Collaborative work environment that fosters bonds beyond the workplace
- Provide lunches, drinks and ample snacks
- Dog friendly environment
- One month PAID sabbatical after three years of continuous service
Account Technology Strategist – Financial Services (Insurance)
Microsoft – Richmond, VA 23235
Are you interested in being part of the most exciting transformation occurring at Microsoft and in the financial services industry overall? The Account Technology Strategist is a virtual Chief Technology Officer for our customers and engages with customer business and IT decision makers to strategize on how Microsoft can enable them to achieve their IT and business goals. You will be leading the technical partnership with insurance companies in PA, MD, VA and NC, helping align Microsoft’s capabilities to accelerate their digital transformation.
Responsibilities
Candidates should be highly-motivated and have a strong, proven IT leadership background, a passion for solving business problems with technology, and familiarity with the broad range of technical products and solutions including, but not limited to Microsoft’s offerings. The candidate must be able to (1) work in close partnership with the Account Director towards their shared strategic goals; (2) build “trusted advisor” relationships BDM/TDM’s including CIOs, CTOs, and Enterprise Architects; (3) drive adoption and consumption of Microsoft cloud services; (4) identify opportunities for Microsoft solutions within the account; and (5) maintain high levels of customer satisfaction.
The ATS works closely with the Account Director, as well as Microsoft technical, sales and services specialists, to define and execute territory and account strategies. The ATS is responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and its customers. The ATS coordinates technical resources in developing and executing deployment plans and adoption roadmaps, and drive relationships with technical leaders from senior executives and down. The role includes coordinating and guiding the account team on technology-related matters and acting as the voice of the customer to prepare the extended Microsoft team for customer interactions. A strong leader is required to ensure Microsoft engages its best resources and is well-briefed during customer interactions. Microsoft is looking for a self-starter who is passionate about making immediate contributions and exhibiting the Microsoft Core Competencies detailed below:
Drive for Results
- Work in partnership with your Account Director to achieve your common revenue, adoption, and customer satisfaction goals.
- Develop a multi-year technology vision and roadmap for your customers while considering potential obstacles and immediate and long-term consequences.
- Discuss, compare, and build a technical and financial business cases for Microsoft solutions, particularly regarding Cloud Services and Devices.
- Provide foresight in the deployment and adoption of Microsoft technologies.
- Persevere in completing tasks, even in the face of resistance or setbacks.
Customer Focus
- Exhibit a passion for understanding your customers’ key business strategies and objectives, technology strategy and technical infrastructure.
- Map solutions to meet customer business needs and lead customers through solution evaluation.
- Focus on ensuring satisfaction with Microsoft solutions from evaluation through post-sales support in conjunction with your extended team.
- Develop and propose technical strategies that transform and propel your customers’ business.
Collaboration
- Build trust and respect with people within and outside of your immediate Microsoft team.
- Communicate with individuals from other teams or organizations, and listen carefully to how they perceive mutual issues or opportunities.
- Remove barriers by working with others around a shared need or customer benefit.
- Incorporate diverse perspectives to thoroughly address complex business issues.
- Orchestrate regular meetings with key contacts to ensure close cooperation and collaboration between customer project teams, Microsoft resources and Partners to drive adoption.
- Write technical planning documents independently and collaboratively (with customers and/or peers).
- Integrate with Account Director, Services Executives and extended team members to systematically identify and close new business.
- Manage and orchestrate complex deployments, building and defining execution plans in conjunction with customer.
Influencing for Impact
- Think strategically, then influence your peer teams and customers to execute with excellence.
- Lead pre-sales specialists and Microsoft product group resources to prepare for and meet customer needs both tactically and strategically.
- Engage with Business and IT leaders at your customers to understand their imperatives and initiatives.
- Act as a trusted resource and advisor to a wide network of customers and colleagues with diverse personalities.
- Effectively engage and influence customers and Microsoft stakeholders with clarity and persuasiveness.
- Listens for the priorities and concerns of others, and acknowledges differing perspectives.
- Develop yourself as a technical leader at Microsoft and in your community.
Judgment
- Accurately identify problems, and generate multiple reasonable resolutions.
- Make decisions within your business with support from others.
- Become a credible technical leader and Microsoft trusted advisor to the CIOs, CTOs, Enterprise Architects, and IT Directors at your customers.
- Effectively advocate for your customers.
- Leverage a broad technical knowledge base.
Adaptability
- Demonstrate deep curiosity and professional insight.
- Passion for continuous learning.
- Effectively change plans, goals, actions or priorities to respond to changing situations.
Qualifications
Qualifications for this position
- 5+ years’ experience in large enterprise businesses, ideally within insurance industry.
- Broad knowledge of global enterprise IT architecture, engineering and operations.
- Executive presence with strong written and verbal communication skills.
- Proven technical and leadership experience in the IT industry.
- Demonstrable experience leading teams and projects.
- Proven strategic planning, risk analysis, and business justification experience.
- Demonstrable and proven customer-facing experience
- Excellent business acumen – ideally pre-sales experience or consultative selling.
- Proven ability to develop a vision, strategic plan and execute successfully.
- Ability to manage executive meetings to achieve objectives.
- Strong drive for results and willingness to be accountable for success.
- Solid understanding of Microsoft technologies and strategic directions or a solid understanding of competitive solutions and the ability to quickly gain solid understanding of Microsoft technologies, solutions, and business value.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.