New Career Bootcamp

The Cure for Career Confusion

  • Career Clarity Coaching
    • First Coaching Session Preparation
    • New Client Orientation & Welcome Document
    • Research Job & Career Ideas
      • Job Idea Evaluation Workbook
      • 100 – Overview of Job & Career Idea Research
      • 110 – How to Use the Job Search Profiles
      • 120 – How To Research Job & Career Ideas (Initial Strategies)
      • 140 – Salary Research Tools
      • 150 – Explore Industry Ideas
      • 160 – Research Other Peoples’ Career Transitions to Job Titles that Appeal to You
      • 170 – How to Research Job Titles at Companies that Appeal to You
      • 180 – Informational Interviews
    • How to Choose the Right New Career
      • Create a Career Vision Summary
      • Reduce Dimensionality
      • Don’t Trust Your Gut (Without Testing It)
      • Beware of the Giant Spreadsheet
      • Attain Distance
      • Conduct a Risk Analysis
      • Integrated Thinking
      • Accept Uncertainty
      • Ikigai Career Map
      • Marshall Goldsmith Strategy to Evaluate Job & Career Ideas
    • Do You Need To Be Passionate About Your Job?
    • Training Programs for Technology Jobs & Careers
    • Resumes, Job Search, Interviewing & More
  • Quick Question Coaching
  • Job Search Breakthrough
    • Job Search Strategies Overview
    • Weekly Job-Search Campaign Tools & Planner
    • How Long Will It Take You To Land A New Job?
    • Agency Recruiters
      • How to Find Recruiters in Your Target Niche
    • Enhance Your Job Search with LinkedIn’s Home Page
    • The Simple Social Media Job Search Strategy
  • Online Job Search
    • Module 1: Introduction & Overview
    • Module 2: Top Strategies To Find Relevant, Advertised Job Openings
      • (2.1 – Part 1) Use The Best Job Boards To Find Advertised Job Openings
      • (2.1 – Part 2) Best Startup Job Boards
      • (2.3) Clever Way To Use LinkedIn To Find Appealing Companies That Might Have Job Boards
      • (2.4) How To Set Up Job Search Alerts To Stop Wasting Your Time
      • (2.5) Is It A Waste Of Time To Apply If You’re Not Perfectly Qualified?
      • (2.6) What is the Best Time to Submit Your Application Online?
      • (2.7) How Many Jobs a Week Should You Apply to?
      • (2.8) Should You Post Your Resume on Job Boards?
    • Module 3: Tips & Tricks For Submitting Your Resume & Cover Letter For More Success
      • (3.1) 4 Ways To Quickly Tailor Your Resume To Win More Interviews
      • (3.2.1) Write A Blockbuster Cover Letter That Positions You For A Career Change
      • (3.2.2) Handling Salary Info in a Cover Letter
      • (3.3) Best Practices For Submitting Your Resume & Cover Letter
      • (3.3.1) What to do if You’re Applying Online and There’s a Salary Box
      • (3.4) Should You Follow Up With Human Resources?
    • Module 4: Get Insider Help To Win Job Interviews
      • (4.1) Why Company Employees Will Help You (Even If They Don’t Know You)
      • (4.2) How To Find Helpful Company Insiders To Maximize Your Success
      • (4.3) Unknown Ways To Use LinkedIn To Find Helpful Insiders
      • (4.4) How To Choose The Best Company Insiders To Talk To
      • (4.5) The Most Effective Ways To Contact Company Insiders You Don’t Know
      • (4.6) Do This To Ensure A Successful Conversation With Company Insiders
      • (4.7) Best Questions To Ask Company Insiders To Get The Information & Help You Want
      • (4.8) Steal These Sample Thank You Notes
    • Module 5: Fly by HR & Get to the Real Decision Maker
      • (5.1) Identify the REAL Decision Maker
      • (5.2) Access Nearly Any Hiring Manager’s LinkedIn Profile
      • (5.3) Get Nearly Any Hiring Manager’s Contact Information
      • (5.4) The Interview Magnet Letter Formula
      • (5.5) Interview Magnet Samples
      • (5.6) Get Your Interview Magnet Letter Into The Hands of the Hiring Manager
    • Implementation Coaching
  • Hidden Job Search
    • Module 1: Welcome to Hidden Job Search Breakthrough!
      • (1.1) Why You Must Search for Unadvertised Job Openings
      • (1.3) Mindset For Success
    • Module 2: Hidden Job Search Strategy Overview
      • (2.1) Super Strategy Overview
      • (2.2) Action Steps & Program Table of Contents
      • (2.3) Discover The Two Types of Hidden Job Searches
    • Module 3: Identify Many Companies That Could Hire You
      • (3.1) Define Your Target Market
      • (3.2) How Many Potential Employers Is Enough?
      • (3.3) The Best Ways to Build A List Of Potential Employers
      • (3.5) Job Search Organization
      • (3.6) Classify Potential Employers
    • Module 4: The “Customized” Strategy
      • (4.1) Select The Best Companies To Target
      • (4.2) How To Easily Identify Hiring Managers And Insider Connections
      • (4.3) Best Research Strategies To Win More Job Interviews
      • (4.4) How To Use Informational Interviews To Increase Your Success
      • (4.5) Top Strategies To Comfortably Contact Hiring Managers
      • (4.6) Discover How To ‘Keep In Touch’ So Hiring Managers Yearn For You
    • Module 5: The “Universal” Strategy
      • (5.1) Select Potential Employers To Target
      • (5.2) Top Strategies To Easily Identify People Who Might Want To Hire You Today
      • (5.3) The Universal Job Magnet Letter Formula (With Samples)
      • (5.4) Best Ways To Quickly And Easily Contact People Who Can Hire You
    • Module 6: Best Ways To Find People Who Can Hire You… Or Help You Get A Job
      • (6.1) 6 Quick Ways To Identify People Who Could Hire You
      • (6.2) Best Practices for Using Advanced Searches On LinkedIn To Find People Who Could Hire You
      • (6.3) Unknown Strategies To Find Insider Connections On LinkedIn
      • (6.4) Networking Strategies
      • (6.5) Little Known Strategies To Access Nearly Anyone’s LinkedIn Profile
      • (6.6) Hush Hush Ways To Get Nearly Anyone’s Contact Information Fast
    • Implementation Coaching
  • Job Search Networking
    • Introduction
    • 6 Myths & Facts About Networking
    • Personal Job Search Networking Training Modules
      • Module 1: How to Begin
      • Module 2: Be Effective – Prioritize Your Networking List
      • Module 3: 5 Key Strategies for Success Job Search Networking
      • Module 4: 7 Sample Networking Request Letters
      • Module 5: How to Create Your Elevator Pitch (With Samples)
      • Module 6: Creating Your Personal Marketing Plan
      • Module 7: What to Say (and Avoid) in Networking Conversations
      • Module 8: Sample Thank You Note For Networking Help
      • Module 9: Keep in Touch and the Law of Sevens
      • Module 10: The One+ Strategy
    • Event Networking
      • Find Networking Events Worth Going To
      • Make the Most of Networking Events
    • Networking Business Cards & Samples
  • Interview Breakthrough
    • Welcome to Interview Breakthrough!
    • (1.1) Action Steps and Program Table of Contents
    • Module 2: Mindset for Success
      • (2.1) The Art of Turning Interviews Into Enjoyable Conversations
      • (2.2) The Four Hot Buttons of Every Hiring Manager
      • (2.3) Turn Lemons Into Lemonade
      • (2.4) Dealing with Rejection
    • Module 3: Prepare to Win Job Offers
      • (3.1) Background Research
      • (3.2) What Salary Are You Worth?
      • (3.3) Get Insider Help To Win Offers
        • (3.3.1) Why Company Employees Will Help You (Even If They Don’t Know You)
        • (3.3.2) How To Find Helpful Company Insiders
        • (3.3.3) Use LinkedIn To Find Helpful Insiders
        • (3.3.4) Choose The Best Company Insiders To Talk To
        • (3.3.5) The Most Effective Ways To Contact Company Insiders You Don’t Know
        • (3.3.6) Do This To Ensure A Successful Conversation With Company Insiders
        • (3.3.7) Best Questions To Ask Company Insiders To Get The Information & Help You Want
        • (3.3.8) Sample Thank You Notes
      • (3.4) Make a Strong First Impression
    • Module 4: Get the Salary You Deserve
      • (4.1) Salary Research
      • (4.2) Here’s YOUR Salary Discussion Strategy
      • (4.3) What to Say When They Want to Know Your Salary History & Requirements
        • (4.3.1) Handling Salary Info in a Cover Letter
        • (4.3.2) Handling Online Salary Boxes
        • (4.3.3) Handling Salary Discussion DURING an Interview
    • Module 5: Interview Questions & Answers
      • (5.1) Handle Job Interview Questions With Ease
      • (5.2) Interview Question & Answer Guide
      • (5.3) Prepare for These Potential Interview Questions
      • (5.4) Tell Me About You…
      • (5.5) Questions YOU Can Ask at a Job Interview
    • How to Give a Killer Presentation
    • Module 6: Interview Strategies That Win Job Offers
      • (6.0) Participate (and look good) in Skype Interviews
      • (6.1) Ace Your Phone Interviews
      • (6.2) Align Your Experience With The Position
      • (6.3) Discover What the Interviewer REALLY Wants
      • (6.4) Eliminate the Interviewer’s Doubts About You
      • (6.5) How to Prove You Can Do a Job You Haven’t Done (Webinar)
      • (6.6) Handling Salary Discussions DURING Interviews
      • (6.7) How to Close Your Interview
      • (6.8) Essential Do’s and Dont’s
    • Module 7: Seal the Deal (What to do after the Interview)
      • (7.1) How Did You Do?
      • (7.2) Keep In Touch For More Success
      • (7.3) Send This Instead of A Thank You Note
      • (7.4) 90-Day Plan
      • (7.5) Top Tips for Handling References Professionally During Your Job Search
    • Module 8: Handling Job Offers Successfully
      • (8.1) How to Stall a Job Offer
      • (8.2) Job Offer Evaluation Checklist
      • (8.3) Signs That a Company Is a Bad Apple
      • (8.4) Avoid a Mess – Checkout Your New Boss
      • (8.5) Handling Salary Negotiations
      • (8.6) Should You Let an Executive Recruiter Negotiate Your New Salary?
      • (8.7) Ready to Accept a Job Offer? Read These Documents Carefully First
      • (8.8) Accept a Job Offer the Right Way
      • (8.9) Using an Outside Offer to Get a Raise
    • Module 9: How to Choose the Right Job Offer
      • (9.1) Create a Career Vision Summary
      • (9.2) Reduce Dimensionality
      • (9.3) Don’t Trust Your Gut (Without Testing It)
      • (9.4) Beware of the Giant Spreadsheet
      • (9.5) Attain Distance
      • (9.6) Conduct a Risk Analysis
      • (9.7) Integrated Thinking
      • (9.8) Accept Uncertainty
    • Module 10: Interview Correspondence
      • (10.1) Sample Letter Withdrawing From Consideration
      • (10.2) Sample Letter Accepting a Job Offer
      • (10.3) Sample Letter Declining a Job Offer Because of a Low Salary
      • (10.4) Sample Letter Declining a Job Offer Because You Don’t Want the Job
      • (10.5) Sample Letter to Write When You Don’t Get a Job Offer But You Want a Second Chance at Getting It
      • (10.6) Sample Letters Thanking a Reference
      • (10.7) Sample Job Resignation Letter
    • Implemetation Coaching
  • Gift Certificates
  • Contact

Social Worker | Case Management

Here is the information for this type of role…


Social Worker

Selfhelp
–
New York, NY

Job Summary: Provides case management and counseling services to Nazi Victim clients.

Job Responsibilities

  • Assesses client’s emotional, social, environmental and financial status.
  • Develops care plan with client and relevant collaterals (e.g., family members, physicians, etc.).
  • Provides accurate and appropriate information and referral assistance.
  • Arranges for provision of services (e.g., home care, meals-on-wheels, etc.).
  • Assists clients with application for benefits/entitlements.
  • Advocates on behalf of clients with other agencies.
  • Provides casework/case management services to clients, monitors cases and has on-going contact with clients and other collaterals.
  • Provides counseling services to clients, on an on-going basis and/or during crisis situations.
  • Organizes, facilitates, and assists at social, recreational and other group activities and events for clients.
  • Represents the organization at community meetings, committees, and inter-agency councils.
  • Performs client intake duties by phone or walk-in.Takes information from client or collateral to determine eligibility and need.
  • Becomes knowledgeable about entitlement programs and benefits for our specific client population.
  • Maintains case notes and records, and required documentation, according to departmental standards and/or regulatory requirements.
  • Prepares statistical and other reports, as required.
  • Performs other related duties as assigned or required.

Selfhelp complies with all Federal, State and Local laws in regards to wages.

Knowledge, Skills And Requirements
  • Master’s degree in Social Work (M.S.W.) or related field. Experience in geriatrics preferred.
  • NYS license and registration to practice as a Licensed or Certified Social Worker in New York State preferred.

Court Advocate/Forensic Social Worker

Osborne Association Inc
–
Brooklyn, NY 11201
 
The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

It is our shared belief and core value that we honor everyone’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, when we make a commitment all possible steps are taken to keep our word, and we will continue to advocate for people and principles with fierce and tenacious determination, making us unstoppable.

We are seeking a Court Advocate/Forensic Social Work to join our Court Advocacy Services (CAS) department. The Court Advocate/Forensic Social Worker will join the CAS department in assisting individuals facing open criminal cases in New York Supreme Court, throughout all five boroughs. Cases are referred to us by court-appointed attorneys. We conduct pre-plea and pre-sentence investigations in order to ascertain mitigating circumstances and when appropriate, to advocate for client-specific sentencing alternatives, including treatment and other community-based sanctions. Most recently, we have expanded our work to include assisting individuals facing technical parole violations, and conducting bail advocacy for women in detention with the goal of shortening the length of their terms of incarceration.

This position will follow a Monday – Friday 9am-5pm schedule, with evening flexibility. The position is split between 20% in office work and 80% remote work temporarily and is subject to change with or without notice.

Responsibilities

  • Support defense counsel by conducting a psychosocial assessment of the client
  • Work with the client to develop a client-specific service plan
  • Advocate before the Court and with the Office of the District Attorney and the Department of Probation
  • Prepare and submit written work products to defense counsel, the Judge, and the Assistant District Attorney
  • Support the client during the implementation of the plan
  • Monitor clients by liaising with treatment providers and providing reports to the Court, the Office of the District Attorney, and the Department of Probation
  • Perform other duties as required

. Requirements:

Education

Master’s degree in Criminal Justice, Social Work, or Forensic Psychology

Experience

  • A minimum of one year of progressively responsible professional experience in a Criminal Justice environment
  • Experience conducting investigations and writing court reports such as Pre-Plea and Pre-Sentence Memorandums
  • Experience advocating before the Court and familiarity with Court players

Additional Skills

  • Excellent written and oral presentation skills, including public speaking skills
  • Superior interviewing and listening skills
  • Ability to extract reliable and genuine information while conveying empathy and remaining open-minded
  • An insatiable curiosity about people, their history, and their current conditions
  • Critical thinking skills and the ability to analyze information objectively
  • Crisis intervention skills
  • Comprehensive knowledge of thecriminal justice system and social service practice
  • Expansive knowledge of treatment service providers
  • Ability to plan and successfully execute referrals to the providers
  • Computer literate with strong database management skills
  • Bilingual Spanish/English preferred

Benefits of Working at Osborne

Generous benefits including four weeks vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.


Troop 6000 TM Social Worker

Girl Scouts of Greater New York
–
New York, NY

For over a century, Girl Scouts has been instilling generations of girls with the skills and knowledge to become young women of courage, confidence and character, to speak out and be leaders. Today, Girl Scouts of Greater New York (GSGNY) is delivering its message of empowerment and engaging more than 31,000 girls of every race, background and religion.

GSGNY’s vision is a New York City in which every girl feels empowered to lead in her community, the workplace, and the world. GSGNY has become a hub for innovation within the broader Girl Scouts movement, presenting new ways to engage and inspire the next generation of young leaders. Recent program developments include:

  • The expansion of its acclaimed Troop 6000™ to all five boroughs of NYC – the program, which was created for girls living in the New York City shelter system – now serves 650.
  • The launch of new STEM programs such as Girl Scout Robotics, Urban Day Camp, and Breaking the Code, to help young women acquire the skills and confidence needed for the modern workplace.
  • The increasingly prominent role of our city’s Girl Scouts in the public realm – from advocating to local officials for menstrual equity measures, to fundraising for the first-ever monument to women in Central Park.

Girl Scouts of Greater New York’s Troop 6000™ Program is growing. To support this growth, the organization seeks a Troop 6000 Social Worker (LCSW) to increase participation, awareness and support for the program.

Position Description:
Troop 6000 is a Girl Scout troop and program of the Girl Scouts of Greater New York that serves girls and their mothers living in the NYC shelter system. Meetings are held on a weekly basis, inside shelters across the city, and are led by trained troop leaders – women also living in the shelter system, in partnership with community volunteers – women living
in the neighboring community.

The Troop 6000 Social Worker is responsible for ensuring girls and volunteer troop leaders receive support that encourages them to continue participating in Troop 6000. This person is responsible for the retention of girls and volunteer troop leaders, and pursues this goal by providing emotional support, case management, and crisis intervention services when necessary, along with excellent customer service and programmatic
guidance. The Licensed Clinical Social Worker will be an essential part of the five-person team working to implement, refine, and grow Troop 6000 to assess the needs of girls and families living in shelters across the five boroughs.

Essential Function:

Girl Support:

  • Perform effective crisis response and management services for girls and their families, and troop leaders who need direction or advice on their interactions with the girls.
  • Serve as an advocate for girls living in the NYC shelter system by educating girls and parents about available services and connecting them to mental health services, social service agencies, and community resources.
  • Helping to transition girls to local troops once they move out of shelter.
  • Develop creative and effective solutions to challenging problems and issues facing homeless girls in conjunction with the Troop 6000 team.

Troop Leader Support:

  • Encourage, coach, train, and continuously mentor volunteers.
  • Identify the need for and provide problem solving and conflict resolution in a timely manner. Respond to troop leaders’ questions professionally and within 24 hours.
  • Organize and execute quarterly troop leader check-in meetings and trainings.

Program Support:

  • Manage relationship/act as coordinating liaison between troop leaders, shelter staff and Girl Scouts of Greater New York Troop 6000 team.
  • Work collaboratively with the Troop 6000 Recruiter as part of a cross-functional team providing customer service and support to retain membership.
  • Cultivate relationships with appropriate community leaders, organizations, and businesses to support retention efforts.
  • Prepare and deliver clear and concise oral and written reports, policies, procedures, and other written materials.

Qualifications: Knowledge, Skills and Abilities

  • SIFI (seminar in field instruction) certified.
  • LCSW with a focus on trauma-informed case management.
  • 3-5 years related experience.
  • Working knowledge of social, economic, and political issues relevant to low income communities, trends in the field of homelessness, and girls’ and women’s empowerment.
  • Knowledge of DHS/DSS, ACS, and DOE policies, protocols and resources a plus.
  • Experience with community outreach and advocacy preferred.
  • Bilingual English & Spanish preferred.
  • Excellent interpersonal skills; have a strong sensitivity to cultural differences present among staff, girls and volunteers within our organization through an anti-racist lens.
  • Prior experience and current interest in organizing and executing group trainings a plus.
  • Ability to work flexible hours including some evenings and weekends, and maintain 24/7 accessibility for the purpose of crisis management.
  • Proficiency in Microsoft Windows, Word, Excel, and Outlook.

Work environment:

  • This is a field & office-based position involving time in the community, inclusive of the NYC shelter system, following COVID-19 Health & Safety guidelines.
  • Moderate to high stress levels.
  • Regular contact with girls, shelter staff, parents, volunteers and community members.

Case Manager – Home Confinement

CORE Services Group, Inc.
–
Brooklyn, NY 11201

The Case Manager develops, implements, and monitors the facility’s reintegration program for each resident on his/her caseload and is a major contributor to the facility’s residential program planning and policy making team. Responsibilities include the following:

· Interview residents to collect information and to evaluate and determine service needs.

· Directing the development, implementation and monitoring of the resident’s Individualized Program Plan (IPP) from arrival to final release.

· Within 10 calendar days of the resident’s arrival at the RRC, Case Managers, in consultation with the Employment Specialist (EP), complete the IPP.

· Assist residents in utilizing offered programs and applying the skills learned to effect successful transition into the community.

· Consult with other staff members involved with the resident to assess personal development progress.

· Provides developmental assistance to both the Transitional Skills Specialist and the Employment Specialist.

· Provides ongoing counseling to residents.

· Conducts monthly staff meetings with unit staff.

· Works as a part of facility administration to develop plans, policies and procedures for facility management and further assists with program/service evaluations.

· Performs case management functions, e.g. compiling, assessing, and maintaining data and information for specific reporting.

· Developing and implementing specialized services based on the resident’s IPP.

· Ensuring the accuracy of information provided in reports.

· Monitoring resident’s whereabouts when at work or away in an education, vocation and/or training program.

· Ensuring that the information in a resident’s file is current.

· Maintaining working relationships with community resource agencies with which resident will have contact upon release.

NECESSARY SKILLS

· Must have good interviewing skills and knowledge of behavior.

· Must have above average relationship skills.

· Ability to maintain confidentiality of resident information and court records.

· Ability to establish and maintain appropriate boundaries.

· Ability to establish and maintain accurate records.

· Ability to work independently within the program while maintaining policies and procedures.

· Ability to communicate effectively, both verbally and in writing, in a non-judgmental, courteous, and professional manner.

· Requires extensive written and verbal communication skills needed to motivate, convince, and/or change behavior or attitude of residents.

MINIMUM QUALIFICATIONS

EDUCATION: Four-year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university.

EXPERIENCE: Minimum one (1) year of experience working in human services, corrections, or community-based services providing counseling and/or case management.


Case Manager

ICL
–
Brooklyn, NY 11207
 
Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers’ residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision.
 
 
ESSENTIAL TASKS:
To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.
 
  • Travels to/visits consumers’ residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals.
  • Secures information, such as medical, psychological, and social factors contributing to the individual’s situation, and evaluates these and the individual’s capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer.
  • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language.
  • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed.
  • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable.
  • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals.
  • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal.
  • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution.
  • Performs crisis assessment and nonverbal and verbal crisis intervention.
  • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer.
  • May have on-call responsibilities.
  • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure.
  • Plans, escorts, and/or arranges social or recreational activities for and with consumers.
  • Performs regular inspections of the consumer’s residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer’s residence.
  • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management.
  • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured.
  • Assists in the orientation of new personnel when requested.
  • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis.
  • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities.
  • Complies with agency infection control policies.
  • Advocates on behalf of consumer with outside service providers and within ICL.
  • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers.
  • Other job-related duties that may be assigned.

Qualifications:

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
 
Bachelor’s degree plus two years experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

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