Social Media

Our mission:
As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

 

The team:
Our Marketing team helps job seekers and employers around the world to discover Indeed. Whether creating impactful advertising, coding bidding algorithms, or looking for the news stories in Indeed’s labor data, Indeed marketers bring diverse skills to help shape and share Indeed’s story. Every month, over 250 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help people get jobs, and we want to share our story with you.

The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits.

Austin Base Salary Range: 135,000 – 176,000 USD per year

Your job:
Indeed is seeking an experienced head of global social media to oversee Indeed’s social media activities. The ideal candidate will have a proven track-record of overseeing a sophisticated social media program for a global, well-known brand and be an expert on how social media can be utilized to increase brand consideration. They will be responsible for developing strategy, integrating with the larger brand & communications team, and implementing measurements to show the impact of their work. They will work closely with the creative team to advise on innovative, creative concepts to create best-in-class social media campaigns and with the brand strategy team to ensure brand alignment and campaign integration. They will also work with regional and country leadership to ensure that ideas are relevant in local markets.

The ideal candidate is highly collaborative and thrives in a data-driven culture. Candidates must have previous team management experience and be comfortable setting goals and measuring results. They must excel at building relationships across marketing and the organization as a whole and be able to influence direct reports, peers, stakeholders and senior leadership.

Responsibilities:

• Lead the global social media function at Indeed
• Develop a global social media strategy and oversee the development of regional and country-specific strategies
• Manage a team of global social media professionals and oversee social media agencies when needed
• Lead the strategy and ongoing evolution of the brand tone-of-voice across all social channels
• Provide strategic social media counsel and expertise to brand and marketing leadership, peers and global stakeholders
• Work with brand and strategy team on integrated campaigns to align all activities within the broader brand framework
• Coordinate with advertising leadership on the role that paid social media plays at Indeed
• Identify how brand content translates into the digital and social space and which digital/social trends and analytics might be beneficial to Indeed’s brand
• Partner closely with creative to ideate and develop social media assets, campaigns and programs
• Supervise community management to drive favorable brand conversations
• Lead the strategic direction of every initiative, demonstrating how social can drive business results through a deep understanding of media and platform-specific OKRs
• Design the right systems, processes, and resources to allow for effective communication amongst global social media team members
• Educate stakeholders about what’s possible based on the team’s capabilities, technology, and specialties
• Work collaboratively as a member of the global brand and communications team and cross-functionally with brand, marketing, and other local and global stakeholders
• Develop a keen understanding of the global brand strategy and how that manifests in social media channels
• Develop a social media crisis framework and provide counsel and best practices for reputational issues
• Serve as a member of the corporate communications leadership team along with the head of social impact and the heads of PR and Communications in APAC, EMEA and North America.

About you:
Requirements

• 8-10 years overseeing social media for a global organization
• Strong social media vision and update-to-date on ever-evolving social media and digital trends
• Track record of successful social media campaigns
• Keen understanding of both paid and organic social media and the relationship between the two
• Exceptional written and verbal communication skills
• Strong expertise and leadership skills, and aptitude to take informed, creative risks
• Ability to mentor and lead a team of highly capable professionals and aid in their career development
• Experience overseeing social media agencies
• Ability and agility to work in a fast-paced and ever-changing environment
• Confidence and poise to work closely with leadership
• Ability to influence in multiple ways and build credibility quickly with key stakeholders, peers and senior leaders
• Strong sense of initiative and ability to work under pressure on multiple projects with tight deadlines
• Demonstrated experience in setting goals and developing ways to measure those goals
• Experience navigating a complex, matrixed organization
• Experience working with a large, established brand preferred
• Bachelor’s degree

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.