Scrum

The Metropolitan Museum of Art collects, studies, conserves, and presents significant works of art across all times and cultures in order to connect people to creativity, knowledge, and ideas.

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in three iconic sites in New York City—The Met Fifth Avenue, The Met Breuer, and The Met Cloisters. Since it was founded in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. Every day, art comes alive in the Museum’s galleries and through its exhibitions and events, revealing both new ideas and unexpected connections across time and across cultures.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

We are seeking a talented, flexible, and focused Scrum Master to join our software development team focused on the Museum’s website and audience outreach efforts. This position is responsible for serving and supporting Product, UX, and Development in their quest to do everything possible to deliver great software that delights users and creates value for the Museum.

This is a highly rewarding role, and is part of a dynamic, forward-thinking and ambitious software development team responsible for connecting the Museum’s incredible art and scholarship with a global audience, both online and on-site.

PRIMARY RESPONSIBILITIES:

• Help lead the team in order to best utilize capabilities, to maximize self-organization, and to drive product goals. This person should personify Scrum and Agile while ensuring product delivery.

• Guide and coach the Scrum team on agile principles and values

• Identify systemic organizational and process issues, propose and deliver on solutions

• Remove impediments or guide the team to remove impediments, ensuring smooth, and successful work execution

• Build and maintain a trusting and safe environment where problems can be raised and solved collaboratively

• Facilitate discussion, decision making, and conflict resolution

• Facilitate getting the work done through collaboration, self-discipline and mutual respect

• Assist with internal and external communication, improve transparency, and radiate information

· Effectively use metrics and data visualization to report progress and support data-driven decision making at the team or product delivery level

· Assist in creating useful, reliable, and practical forecasts for delivery sprints and releases

· Assist Product Owners and teams in story writing, backlog maintenance, and prioritization and planning. Facilitating creation and prioritization of program-level feature and architectural backlogs

· Assess the Scrum Maturity of the team and organization and coaching to higher levels of maturity

REQUIREMENTS & QUALIFICATIONS:

Required Experience and Skills:

• Experience as a Scrum Master working with a software development team

• Drive a culture of accountability within the team, focusing on commitment and delivery in service to our users and the institution

• Experience delivering great software in a Scrum environment

• Practice of continuous Integration or continuous delivery

• Experience in applying and experimenting with a wide variety of Scrum and agile techniques in order to see what works best for the team (example: retrospective formats, feature estimation, tracking progress through burndowns, handling bugs, etc.)

• Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc.

• Strong interpersonal skills including mentoring, coaching, collaborating, conflict resolution, and team building

• Demonstrated ability to creatively and proactively solve problems

• Raw enthusiasm and a strong work ethic

• Previous experience as a collaborative leader

• Strong emotional intelligence, or the ability to be aware and manage their own emotions as well as others

• Creativity, flexibility, sense of humor

Preferred Experience and Skills:

• Experience on Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)

• Experience working with and integrating UX and user feedback into the development lifecycle

• Experience with KPI’s, Metrics, and User Testing fundamentals

Knowledge and Education:

• Applicable knowledge of the technologies used by the team and software development processes such as QA, automated testing, deployments

• Scrum Master certification (CSM, PSM I, PSM II, PSM III)

• Bachelor’s Degree in related field.

Job Type: Full-time

Experience:

• Scrum Master: 3 years (Preferred)

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