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At Transamerica we’ve seen that Wealth + Health are inextricably linked, and that living well tomorrow starts with the habits we form today. That’s why we’re passionate about inspiring our customers to improve their financial health- and their overall well-being- to optimize how we help people prepare for the future. We’re seeking people who can bring fresh ideas and varying perspectives, and help us to shake up the status quo! Come join our supportive culture that encourages a healthy lifestyle, community giving, diversity, and lifelong learning. The Manager, Retirement Plan Documents manages a team of Compliance Specialists whose primary focus is the preparation and amendment of the plan documents for Transamerica’s Multiple Employer Plan (MEP) and Pooled Asset Arrangement (PAA) clients. In addition to their hands-on managerial responsibilities, the Manager, Retirement Plan Documents, will play an integral role in the upcoming cyclical restatement of the MEP plan documents for our clients, and in the assessment, implementation and integration of the provisions of the SECURE Act into our business model, as well as other regulatory and legislative changes impacting qualified plan documents and our Mid-Market MEPs and PAAs. Sharing your solid knowledge and experience working with these specific types of retirement plans and the associated regulations, you will provide guidance and leadership to a team of professionals responsible for maintaining and amending the qualified plan documents for Transamerica’s Multiple Employer Plans. If you have a strong background in Defined Contribution plans, experience with the compliance and regulatory requirements regarding qualified plans, and are a demonstrated leader with a passion for guiding and developing high performing teams, we want to talk to you!
What You Will Do:
- You will be responsible for ensuring timely execution of all required plan document restatements, and contributing to the implementation of the requirements in Secure Act.
- Supervise day-to-day activities and assigned projects of team members and manage team performance to optimize productivity, cost effectiveness and timely delivery of projects.
- Develop and mentor team members and assist with their career development.
- Negotiate nonstandard contract/service agreement language with clients and their attorneys on the documents.
- Develop and manage consistent quality control processes to ensure accuracy and timely delivery of work.
- Confer with Senior Management, including department managers and Legal, on complex client issues and resolutions.
- Work with Plan Specialists and Client Transition Services team (CTS) to ensure successful transition of new accounts to Transamerica Retirement Solutions (TRS), including attending new business implementation calls/meetings.
- Work with Client Relationship Development teams (CRD) to interpret plan amendment requests to ensure correct document preparation and system revisions.
- Coordinate of automatic enrollment calls with CRD and Outsourcing.
- Review and implementation of P3 system enhancements.
- Implement and monitor Document Operations policy on quality and service standards.
- Ensure TRS products and service enhancements are incorporated, updated and described accurately in department business applications.
- Work with Technology Manager on issues/enhancements impacting production.
- Work with Technology Manager with production related reports.
- Manage Document Operations office supplies.
- Assignment and coordination of department special projects.
What You Will Learn:
- You will become proficient in all of Transamerica’s systems and processes related to the administration of MEPs and PAAs.
- You will learn the nuances, features and business purpose of the various arrangements offered under Transamerica’s innovative and industry-leading MEP and PAA services.
- You will participate in the creation and deployment of the regulatory processes, including those associated with the SECURE Act.
What Success Looks Like:
- You will demonstrate proficiency and knowledge of applicable Transamerica systems, processes, procedures and documentation related to the administration of Multiple Employer Plans
- Successfully meet all Treasury plan document restatement deadlines
- Ensure that all quality metrics are met and SLA’s adhered to
- Display a high level of leadership, and maintain a high level of team performance
- Provide knowledge and guidance to ensure that all existing and new regulations are being implemented and adhered to within the prescribed deadlines
What You Need:
- Bachelor’s degree in a business-related field or equivalent experience.
- Eight years of pension/retirement plan experience, including supervisory/management responsibilities
- Experience with qualified defined contribution retirement plans.
- Experience drafting documents related to the establishment and maintenance of defined contribution plans (e.g., 401(a), 401(k), 403(b), 457, etc.).
- Ability to define, develop and draft product requirements and programming specifications.
- Ability to analyze complex information and translate into written content and/or instructions.
- Strong customer focus, communication and interpersonal skills to build relationships and convey plan design details.
- Decision-making and problem-solving skills to resolve complex plan issues.
- Analytical skills and attention to detail.
- Results oriented in a time-sensitive work environment.
- Proficiency using MS Office tools.
What We also Prefer You Have:
- Minimum of 5 years of people management experience
- Minimum of 5 years of experience with multiple employer plans
- Knowledge of Transamerica Retirement Services Corporation (TRSC) current and legacy product offerings.
- Knowledge of State Department of Insurance regulations related to preparation of Group Annuity contracts.
- Experience developing and drafting contractual documents, such as service and vendor agreements.
- Experience in contracts, law, or compliance department providing qualified defined contribution plan investment and administrative services.
- Industry designation (e.g., QPA, CPC, APA, FLMI, FSRI)
What You Receive:
- A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!
- Wealth Benefits; Competitive salary, Annual Bonus eligibility, Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities
- Health and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Paid Time Off, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid time to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.
Working Conditions
- Office environment
This position is responsible for managing the company’s US retirement plans (qualified and non-qualified defined benefit, 401(K) and deferred compensation plans). The primary role of the position is to manage all aspects of retirement plan administration.
Scope:
The position will provide leadership direction of the daily administration and management of all related plan operations including project planning, implementation and vendor management. External vendors the position will interface with include HRO, plan recordkeeper, consultants, actuaries and legal counsel.
Essential Functions:
- Manage all aspects of plan administration, including oversight of outsource vendor operations
- Act as project manager for the implementation of new programs and/or plan design changes for all plans
- Responsible to monitor, track and coordinate all plan activity with all internal and external parties.
- Analyze program utilization, identify trends, and make recommendations to improve effectiveness of existing programs.
- Develop plan analytics, including preparation of reports, materials and presentations.
- Ongoing review of the effectiveness of existing processes.
- In partnership with others, identify benefits communications needs as they relate to retirement plans.
- Ensure compliance to Sarbanes-Oxley, and other federal retirement plan legislation.
- Assist with plan audits and government reporting as needed.
- Member of the Employee Benefit Appeals Committee.
- Directs the work of others.
- Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws.
- Policies and procedures include, but not limited to Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network.
#LI-AO1
Qualifications
- Bachelor Degree
- Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Preferred Qualifications
- Bachelor Degree in Business Administration, Finance or related discipline.
- Minimum of 10 years of demonstrated retirement plan management (both Defined Benefit and 401(k) Plan) experience, in a corporate setting with a minimum of 10,000 plus employees or demonstrated experience in a consulting firm.
- Thorough knowledge of U.S. retirement plan laws and regulations.
- Prior experience in managing outsource vendors, including large market 401(k) Plan administrators
- Experience with leading integration efforts for mergers/acquisitions/divestitures.
- CEBS or CBP a plus
- Project Management: Managing projects proficiently, efficiently, and with accountability for project results. Proven ability to manage projects simultaneously, ability to work independently in a team environment.
- Use of Technology: Demonstrate understanding of the role of technology and how it applies to benefits, including the familiarity of web based benefit enrollment and administration systems.
- Proficiency with PowerPoint, Word and Excel
- Strong Analytical Skills.
- Communication Skills: excellent interpersonal and written/verbal communication skills.
- Collaboration and Teamwork – Ability to interact effectively and foster collaborative relationships with employees at all levels.
- Information Sharing: Promoting an honest and open environment in which information flows freely among all levels of the organization. Anticipating and meeting the information needs of all relevant constituents.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
- Role will be responsible for managing company sponsored Defined Benefit and Defined Contribution retirement plans in the US and PR (include groups across multiple payroll systems). This also includes full responsibility for Abbott’s student loan program, Freedom 2 Save.
- The position will develop and execute retirement plan strategies and be accountable for managing retirement plan processes, documentation and communications. Also, managing the relationship with the vendor responsible for the call center and program administration.
- This position will also develop integration recommendations and manage implementation of retirement plans during M&A, ensuring compliance with legal requirement, support internal and external audits and actuarial valuation needs.
- Position provides vision, leadership, strategy development and recommendations on benefit programs, including program design, vendor or consultant selection and implementation planning and execution.
Key Responsibilities:
- Manages consulting and vendor relationships ensuring retirement benefits are administered in accordance with plan documents and legal compliance and provides updates and training in times of changing regulations or plan provisions.
- Interacts with participants, internal legal counsel, third parties and government agencies on escalated situations or challenges.
- Facilitates cross-functional and cross-divisional consultation, delivery, implementation and ongoing program management. Coordinates with Abbott Benefits Center (ABC), Finance, M&A, Legal, IT and Business and external providers.
- Develops communications and management presentations of recommendations for retirement benefit design and strategic projects related to future benefit needs, based on retirement plan trends, new legislation and competitive benchmarking data for the U.S. and Puerto Rico.
- Expands availability of retirement information and education to Abbott employees through written materials and presentations, websites and webinars. Supports Abbott CORE team through participation in retiree meetings and follow-up support.
- Works with executive compensation in the preparation of officer packages for new hires and retirees.
Scope:
- This includes defined benefit pension plans and 401(k) plans in the US and Puerto Rico.
- Retirement programs cover approximately 30,000 active members in the US and 1,500 in Puerto Rico, plus 20,000 retirees. DC plan holds $10B in Assets and DB about $7B in PBO.
- Incumbent will be expected to influence leaders at multiple levels. Reports to DVP, Benefit & Wellness. Will manage a team with two direct reports.
Qualifications:
- BS degree required.
- Minimum 7 years of related experience. 10+ years of career experience.
- Global experience in large, complex corporate environment preferred.
At SSM Health, we know the healing power of presence begins with compassionate employees like you. If you love people and have a servant – leader heart, SSM Health is the place for you. Our mission and values put the patient first and place you in a position to improve each day.
The primary role of the position is to manage all aspects of retirement plan administration including defined benefit, qualified 403(b) and 401(k) defined contributions plans, non-qualified defined contribution and deferred compensation plans. The position will provide leadership direction of the daily administration and management of all related plan operations including .
PRIMARY RESPONSIBILITIES
- Manage all aspects of plan administration, including vendor oversight
- Oversee implementation of new programs and/or plan design changes for all plans
- Responsible to monitor, track and coordinate all plan activity with all internal and external parties.
- Analyze program utilization, identify trends, and make recommendations to improve effectiveness of existing programs.
- Develop plan analytics, including preparation of reports, materials and presentations.
- Perform ongoing review of the effectiveness of existing processes.
- Identify benefits communications needs as they relate to retirement plans.
EDUCATION
- Bachelor’s degree or equivalent years of experience or education
EXPERIENCE
- Five years’ experience, with two years’ in leadership
- Project manages work of several internal departments, client, financial advisors and client’s prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion.
- Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client.
- Assist client with prior recordkeeper notification and obtaining a liquidation date.
- Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner.
- Manage the transfer of plan assets and participant records by communicating directly with client’s current providers and internal ADP departments.
- Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
- Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
- Responsible for preparation and distribution of all applicable client conversion communication.
- Responsible for documentation based on department standards and coordination of seamless transition to Client Services.
- Failure to properly execute could cause significant financial impact to ADP and/or the client.
- Key client contact during implementation from point of sale through the transition to Client Services.
- Monitors and communicates conversion status on a regular basis with client, sales and financial advisors.
- Drawing from 401(k) experience, product and legislative knowledge evaluates, assesses and recommends solutions to question / issues surfaced from client, and internal departments regarding the implementation.
- Consulting with client on non-standard issues.
- Delivers ADP Mid Market Prototype Adoption Agreement and reviews elections with client form both a regulatory and ADP Retirement Services administration perspective to ensure plan setup meets client expectations and confirms to the prototype’s product specifications and system constraints.
- Work with the client and internal ADP groups on exception related processes requested by clients. This may include adding investment with restrictions, transfer in-kind, setup of brokerage accounts, special blackout notifications, special processes needed to be supported by Client Services and Operations, etc.
- Responsible for review of conversion data and records prior to plan being moved to production go-live. Communicates with client for appropriate conversion data approvals.
- Complexities may include review and communication of service calculations, combination of multiple loans into small number of loans, mapping of investment elections and deferral percents, etc.
- Participate on team projects
- Research issues and share findings with other team members
- Performs other related duties as assigned.
- Bachelor’s Degree or Equivalent in Education & Experience
- 1-3 Years of directly related experience
- Strong oral and written communication skills
- Strong influence, prioritization, adaptability and multi-tasking skills
- Able to apply recordkeeping and regulatory concepts and methodologies
- This is a non-exempt position, so willingness to work overtime on occasion is preferable.
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