The Product Owner (PO) is a member of the Agile team responsible for creating user stories, prioritizing and maintaining the team backlog to deliver on the product’s features and epics to deliver business value. The PO is responsible for implementing and delivering new digital capabilities and/or enhancements to current digital products (desktop, mobile and mobile app) that directly impact critical business goals including company targets and customer satisfaction.

 

Essential Functions:

• Supports online capabilities to deliver process improvements, and system enhancements using the Agile methodology.
• Lead Agile scrum team for digital products and assist in contributing to attainment of customer satisfaction goals through product enhancements and programs that deliver validated business/customer value.
• Ability to lead meetings to discuss issues, identify and recommend resolution
• Be responsible for the various Agile ceremonies Backlog Refinement, Sprint Planning, PI Planning
• Create, maintain, prioritize and deliver on team backlog
• Collaborate with the members of the Agile Release Train (ART) and any other partners to investigate, gather and evaluate proposed technical solutions for the features identified by the Product Manager.
• Decompose features into detailed and well written user stories that effectively translate into a detailed plan which the scrum team will use to turn business requests into functionality that drives business value.
• Identify and accurately document the acceptance criteria in the user stories through SME knowledge, use cases, collaboration with ART and input from the scrum team
• Prioritize user stories to support the iterative development process from build to launch
• Provide acceptance and sign off for completed user stories. This includes confirming the user story meets the acceptance criteria, appropriate acceptance testing was completed, validating the quality, attending a demonstration of the user story, and verifying that it meets the definition of done.
• Collaborate with other product owners, ART, release teams and key stakeholders to support, coordinated delivery of product roadmaps and strategic plans
• Support the development of new functional flows to improve the digital customer experience.
• Support creation of customer journeys and translates into digital customer experiences that meet their current needs and anticipate their expectations.
• Support the development process and product lifecycle by developing User Acceptance Test strategies and participating in the User Acceptance Testing, when needed.
• Leverage online tools to support segmented and customized online experiences.
• Participate in the development of user experience goals, user stories and provide recommendations (self- determined or team options) that can be used to improve self-service capabilities or support.
• Support both the business and technical understanding of the customer experience, back-end technologies/capabilities and business operations.

• Work collaboratively with business and all support partners to drive cross-functional alignment.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• The ideal candidate must demonstrate a keen awareness of the user experience while seeking opportunities for self-service adoption.
• Experience in identifying and documenting business needs and understanding quality tactics for Eversource releases working interactively and effectively with technical resources.
• Ability to manage a team backlog through creation of user stories, prioritizing stories, and accepting stories in a fast-paced environment, with acute attention to detail.
• Customer-first orientation and strong passion for delivering quality tools, information and content in service to consumer needs.
• Possess initiative to think several steps ahead in the digital environment and anticipate needs of customers and employees.
• Be comfortable bringing new ideas to the team that align with the Digital Roadmap, growth and vision
• Desire to work collaboratively and experienced in driving projects to completion.

Education:

• Undergraduate degree in Communications, Computer Science, Psychology, Digital Marketing, Business Administration, Marketing or Management or equivalent experience.
• At least 5 years work experience preferably working with customer facing and or digital products/projects, using an Agile/Iterative and or Lean methodology.
• Product Owner certification or motivation to become certified necessary-required within 1 year in the job.

 

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  Product Owner

  Pearson

   

  2,571 reviews

  Boston, MA

   

   
  Salary

  $70,000 – $85,000 a year

  We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

  Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success.

  Position Summary

  We are seeking a Product Owner who will serve as a liaison between business units, technology and support teams to facilitate agile product development. This role directly interfaces with software development, architecture, UX and operations experts to represent the voice of the customer/user and is responsible for defining, documenting and clearly articulating requirements to the delivery team. Reporting to the Director of Digital Product Management, the Product Owner will use a high level of product knowledge and critical thinking to prioritize user stories and development, and ensure successful communication and implementation of all agreed-upon initiatives and their outcomes.

  Responsibilities:

  • Lead the creation of functional and nonfunctional requirements in collaboration with product management and engineering teams.

  • Prioritize and refine backlog and work with engineering to design and build the product.

  • Create drafts of features and user stories with acceptance criteria to seed product backlog in order to begin the grooming process

  • Act as subject matter expert for assigned area, performing the role of product owner on an agile team. Represent the voice of the customer by developing deep expertise and empathy for the customers and learners that use our curriculum, services, and software products

  • Communicate in an effective, timely and efficient manner with business owners and the agile delivery team, ensuring the successful delivery of software during each iteration.

  • Develop rapport and trust with business owners, key stakeholders and a highly technical development team.

  • Demonstrate work at the end of each iteration to key stakeholders and assist in authoring supporting technical documentation for delivered features

  Colorado-based individuals expressing interest in this position can expect a starting salary range of $70,000 – $85,000, and are eligible to participate in an annual incentive plan. Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/

  Qualifications

  Requirements :

  • Bachelor’s degree or equivalent work experience

  • 2-4 years of experience in a Product Owner and/or business analyst role (or similar) in an agile software development environment including a strong working knowledge of the methodology, user stories, and iterative development

  • Strong analytical skills and attention to detail required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts throughout the entire life cycle of a product

  • Excellent time management skills including the prioritization of tasks and controlling scope

  • Ability to reconcile key stakeholder interests, conflicting priorities, and business strategy and influence without formal management authority

  • Passion for education and experience working in an educational environment

  • Agile Certification Required (ex: CSPO), Scaled Agile (SAFe) certification preferred

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    Product Owner

    Fitch Ratings Inc.

     

    New York, NY 10004

     
     

    At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity, employees work in an environment where they can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective.

    With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

    Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables you to make important credit judgments with confidence.

     

    Product Owners at Fitch are responsible for being the voice of the customer, and understanding the solutions that will benefit them and the value those solutions have relative to each other. They are skilled at defining product roadmaps, and breaking them in to smaller prioritized components that enable frequent delivery of value. Product Owners champion a test and learn approach, and are willing to test ideas early rather than waiting to release ideas over time. They use refined communication skills to articulate their value, gather and provide feedback. They are responsible for delivery of the desired outcomes.

     

    Who we are looking for:

    To improve our ability to develop first class applications and data that can be used by Fitch analysts to conduct their analytical work in a more efficient way, while protecting quality and integrity of the rating process, we are looking for a Product Owner to work collaboratively with a squad focused on analytical groups outcomes for internal use.

     

    You are an energetic product development leader who is passionate about using your market knowledge, business acumen and communication skills to translate vision to tangible value. You are enthusiastic about engaging with customers, stakeholders and teams to understand business challenges, develop creative and innovative solutions, and bring them to market. You have a collaborative and customer first mind-set and are comfortable working in an emergent Agile environment with colleagues at varying levels of Agile experience.

    Key responsibilities:

    • Defines overall strategy and direction of the products based on understanding of organizational goals and analytical groups needs
    • Manages the value identification and realization for the product
    • Owns the backlog, feature prioritization, roadmap and the MVP
    • Communicates with stakeholders to ensure a common understanding of the roadmap and progress towards the roadmap
    • Engages with customers to gain a clear view on priority of customer needs
    • Works to identify and prioritize features to meet needs of the customer
    • Ensures organizational alignment with stakeholders –communicates stakeholder needs with a clear vision and sprint goals, user stories and backlogs
    • Leads Agile squad to define and align Sprint goals to ensure “ready” user stories; supports the squad to deliver on Sprint commitments
    • Works closely with the squad to provide timely feedback and answers to their questions; ultimately accepts or rejects the product increments of the Sprint

    Requirements:

    • Agile practitioner capabilities & experience working with or in Agile teams
    • Relevant industry or functional experience depending on the product, and/or good understanding of analytical group process and needs would be a plus
    • Proven track record of delivering data driven solutions with a customer first mindset
    • Ability to see the business as a customer and translate requirements into technical and data solutions
    • Ability to create and maintain a backlog and roadmap, and to prioritize that backlog based on business value and technical feasibility
    • Rigorous organizational skills , to be able to create and maintain a backlog and roadmap,
    • Focus on value for the business and technical feasibility (with support of the squad members) to properly prioritize that backlog
    • Excellent communication skills and the ability to adapt communication to audience – that will range from senior management, key stakeholders in analytical groups, to technical specialists in the squad
    • Ability to work to get things done in a matrixed organization.
    • Certified Product Owner (CSPO) a plus
    • Candidates with limited experience of Agile, but with right skills and knowledge of rating agencies and analytical process will also be considered