Here are sample job advertisements for internal / employee communication roles…
Manager, Internal Communications
Peloton is seeking an internal communications manager to help craft and implement communications activities that support our overall strategic priorities, drive employee engagement and retention, and provide employees with context and insights for the leadership team.
This person will be a savvy communicator, strong collaborator, and an effective influencer who is able to build an internal communications capability for our company from the ground up, leveraging cross-functional partnerships and both new and existing technology. The ideal candidate will have strong experience communicating with employees and C-level executives, be focused on employee engagement, proactive and strategic in approach, and able to function well in a fast-paced environment.
RESPONSIBILITIES
- Work closely with senior leadership across departments, including HR, to develop communications that build engagement and a positive, transparent culture within the company.
- Build and manage the Internal Communications Calendar and messaging plan.
- Manage and coordinate regular, company-wide all-hands meetings and other employee-facing events and initiatives.
- Create a seamless flow of information from top-down and bottom-up that results in team members receiving important information from leadership (changes, goals, values) and leadership understanding needs of team members.
- Build and leverage employee feedback channels, monitor in real-time, and analyze data from regular surveys. Propose and apply best practices to extend reach and engagement, and improve delivery methods and frequency.
- Act as a trusted resource and develop strong relationships with colleagues at all levels. Build consensus across cross-functional teams and influence decision making with senior-level audiences to achieve business objectives.
QUALIFICATIONS
- Bachelor’s degree
- 3-5+ years dedicated experience in internal and/or corporate communications
- Exceptional written and verbal communication skills, with superb ability to translate ideas into clear, compelling messaging
- Strong ability to build cross-functional relationships and influence without authority across all levels and functions
- Willingness to roll up your sleeves and be part of a lean and nimble team
- Ability to build and develop relationships
- Strong writing and editing skills
- The ability to be flexible and work well under pressure
Note: By applying to this position your application is automatically submitted to the following locations: Mountain View, CA, USA; Boulder, CO, USA; New York, NY, USA
The Google Technical Services Strategy and Operations team is responsible for developing and operationalizing the strategy of Google Technical Services. The team provides critical insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships and initiatives. We focus on aligning business priorities with strong day-to-day operations, and help evolve ideas into future-growth initiatives. We enable the success of our operational teams by driving strategy, leading business planning, crafting communications, and developing data insights to drive business decisions.
The gTech Communications team supports internal and executive communications, employee engagement, visual design, video production and community building for the Google Technical Services (gTech) organization.
As an Internal Communications Manager in gTech, you will lead gTech’s culture and create compelling communications that ignite the gTech vision and unite the team around common goals. Partnering with your gTech Communications teammates and the leadership team, you will be responsible for creating, leading and executing innovative, high-impact employee communications. You are an exceptional writer, a creative risk-taker and an organized execution expert.
Google Technical Services is a global support and operations team, with a mission to delight our customers with care so good, it’s got to be Google. Our team is the face of Google to most of our customers, and we want their Google support experience to set new standards, just like Google’s products do. Our team cares for customers by solving problems and scaling solutions, incubating new Google products, and sharing user feedback with internal teams to influence product development. We support a wide variety of products, from Ads to Project Fi and just about everything in between, and our customers include advertisers, consumers, partners, publishers, retailers, and our own Sales Googlers.
- Amplify the voice of your organization through internal and cross-Google communication. Work with and advise senior leadership on the right forum, timing and content to ensure employees are in the know, inspired, excited and empowered to meet our goals.
- Support the execution of gTech Communications strategy, consistently delivering weekly and monthly communications.
- Support the team in preparing materials, newsletters, business reviews and other ongoing and one-off communications.
- Execute against several projects in a fast-paced, ambiguous environment and deliver strategically sound, provocative, memorable communications.
- Build relationships with vendors, internal team members and a wide range of stakeholders across Google to manage and deliver incredible communications and experiences.
- Bachelor’s degree in Journalism, English Studies, Business Management or equivalent practical experience.
- 5 years of experience in a media, government or non-profit environment with a focus on writing.
Preferred qualifications:
- 2 years of high-impact internal or executive communications execution.
- Change management experience in complex, fast-changing organizations.
- Ability to capture the authentic voice of leadership in written communications and partner with them to deliver a vision to their team.
- Ability to drive consensus across a diverse set of stakeholders, including senior leadership.
- Flair for creative communications including branding, content creation and events.
- Exceptional attention to detail.
The Director of Internal Communications will balance requests for communications that come from multiple constituencies against the communications needs of the medical center’s diverse audiences?faculty, staff, and students?to determine and provide advice on the most effective ways to deliver timely, relevant information. The Director of Internal Communications will be responsible for creating communications that will be used on multiple platforms, requiring skills to research, write, and edit communications; manage and assess processes for optimal communications; and develop web content and presentations to support the institutional missions. The Director of Internal Communications will employ project management skills to track deadlines and should be experienced in organizing both processes and people to ensure that the communications team remains efficient and productive while maintaining high standards.
? Institutional announcements, such as news about organizational structure, administrative appointments, and employee recognition
? Communications that convey messages that inform and engage internal audiences
? Presentations to reinforce the reputation of the schools of CUIMC among internal audiences
Because the director will establish and maintain relationships with members of the medical center community, the incumbent should have strong interpersonal skills. The Director of Internal Communications should demonstrate the ability to use organizational communications to shape messages, create communication channels, develop strategic communication plans, and provide insights and information at both the strategic and tactical levels.Performs other duties as assigned.Minimum Qualifications for Grade
Applicant MUST meet these minimum qualifications to be considered an applicantRequires a bachelor’s degree or equivalent in education and experience, plus a minimum of five years or more of related experience working as a writer, production coordinator, and/or web editor. Experience in a higher education environment or similar environment.
Additional Position-Specific Minimum Qualifications
Applicant MUST meet these minimum qualifications to be considered an applicant
The director should be able to demonstrate a high level of expertise in the following areas: project management, teamwork, writing, and office systems. This individual must be a highly motivated self-starter, who is comfortable collaborating as part of a team or working independently. She/he should have excellent customer service and, organizational skills and be able to multitask. She/he should be able to work in both Macintosh and PC environments and have at least intermediate knowledge of the Microsoft Office suite.
Must demonstrate the capacity to thrive in complex organizations with multiple constituents, and the ability to work with creative teams and diverse audiences.
Special Instructions
Preferred Qualifications
Essential Functions
The Director of Internal Communications in the Office of Communications is responsible for creating and implementing internal communications strategies throughout Columbia University Irving Medical Center.
The Director of Internal Communications will balance requests for communications that come from multiple constituencies against the communications needs of the medical center’s diverse audiences?faculty, staff, and students?to determine and provide advice on the most effective ways to deliver timely, relevant information. The Director of Internal Communications will be responsible for creating communications that will be used on multiple platforms, requiring skills to research, write, and edit communications; manage and assess processes for optimal communications; and develop web content and presentations to support the institutional missions. The Director of Internal Communications will employ project management skills to track deadlines and should be experienced in organizing both processes and people to ensure that the communications team remains efficient and productive while maintaining high standards.
The director will work as part of a team of CUIMC communicators. Among the specific kinds of communications the Director of Internal Communications will be responsible for:
? Institutional announcements, such as news about organizational structure, administrative appointments, and employee recognition
? Communications that convey messages that inform and engage internal audiences
? Presentations to reinforce the reputation of the schools of CUIMC among internal audiences
Because the director will establish and maintain relationships with members of the medical center community, the incumbent should have strong interpersonal skills. The Director of Internal Communications should demonstrate the ability to use organizational communications to shape messages, create communication channels, develop strategic communication plans, and provide insights and information at both the strategic and tactical levels.
Performs other duties as assigned.