Here are sample job advertisements for this type of role…
Researcher
Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.
WhatsApp helps people connect and share no matter where they are in the world. WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It’s a simple and secure way to share your favorite moments, send important information or catch up with a friend.WhatsApp is looking for talented Researchers to join our growing, nimble, and highly collaborative mission driven Research team. We’re looking for experienced and exceptional mixed-methods, quantitative, and qualitative Research experts to help uncover insights across our WhatsApp Consumer, Growth, Business, and Integrity pillars – and we’re just getting started!
Our ideal candidate for mixed-methods has experience with multi-method studies. Quantitative Research candidates have experience in survey and questionnaire design, sampling, and statistical analyses of survey or behavioral data. For qualitative skills, the ideal candidate is fluent in laboratory as well as field data collection methods and has international data collection experience.This person is able to identify and execute on key research topics through ambiguous and fast-changing environments, align and efficiently deliver critical insights, and loves working with talented, highly collaborative cross-functional team members. If you are intellectually curious, love discovering customer insights in emerging markets, and want to impact the lives of hundreds of millions of customers globally, this is the role for you!
Full-time positions with WhatsApp team are based at Facebook HQ in Menlo Park, California.
WhatsApp helps people connect and share no matter where they are in the world. WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It’s a simple and secure way to share your favorite moments, send important information or catch up with a friend.WhatsApp is looking for talented Researchers to join our growing, nimble, and highly collaborative mission driven Research team. We’re looking for experienced and exceptional mixed-methods, quantitative, and qualitative Research experts to help uncover insights across our WhatsApp Consumer, Growth, Business, and Integrity pillars – and we’re just getting started!
Our ideal candidate for mixed-methods has experience with multi-method studies. Quantitative Research candidates have experience in survey and questionnaire design, sampling, and statistical analyses of survey or behavioral data. For qualitative skills, the ideal candidate is fluent in laboratory as well as field data collection methods and has international data collection experience.This person is able to identify and execute on key research topics through ambiguous and fast-changing environments, align and efficiently deliver critical insights, and loves working with talented, highly collaborative cross-functional team members. If you are intellectually curious, love discovering customer insights in emerging markets, and want to impact the lives of hundreds of millions of customers globally, this is the role for you!
Full-time positions with WhatsApp team are based at Facebook HQ in Menlo Park, California.
- Plan and execute end-to-end generative and evaluative research across our WhatsApp ecosystem – Consumer, Business, and Integrity pillars
- Translate research into actionable design and product results
- Combine qualitative and quantitative methods (e.g., conducting interviews, focus groups, survey sampling and design, and experimental design)
- Partner with engineers, analysts, qualitative researchers, and product marketing to integrate insights into a cohesive body of knowledge
- Combine qualitative research and user-centered design methods, including but not limited to concept-testing, competitor analysis, diary studies, contextual inquiry/observations, or ethnography. Motivated to use creative but rigorous qualitative research methods with expert facilitation skills
- Communicate and facilitate to proactively collaborate and help bridge alignment within and across diverse teams
- Ability to work independently and adapt research practices to meet the needs of a start-up environment
- Communicate research insights and illustrate suggestions in compelling and creative ways to help foster empathy, elevate customer understanding, and help achieve product and business impact
- Willingness to travel internationally
- 4+ years of experience in user research in applied product research
- Knowledge of mixed methods, with qualitative or quantitative research or applied qualitative or quantitative research
- Mixed method research or qualitative research experience
- Experience with applied statistics, survey design, and response effects
- Master’s or Ph.D. degree in Computer Science, Human Computer Interaction, Psychology or a related field
Research Associate – HCII: Human Computer Interaction Institute (Part-time)
Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here.
We are seeking Research Associate in the Future Interfaces Group at Carnegie Mellon University’s Human-Computer Interaction Institute. We are an interdisciplinary research lab creating new sensing and interface technologies. Applicants need to have completed their undergraduate education in a computing or engineering field with an intent to enter Ph.D. programs within one year. Duration of position will be from 2-6 months, with a goal of submitting a paper to an HCI publication venue. You will work closely with FIGLAB researchers on a mutually agreed upon research project, and receive mentorship and practical hands-on experience.
Core Responsibilities will include:
- May program software in support of job functions. Attends project meetings.
- Identifies problems and obstacles to progress; develops strategies to solve problems.
- Summarizes statistical information for analysis, examination or presentation; writes technical reports. May build and validate quantitative models.
- Performs research experiments following experimental protocol and procedures. Researches and documents information by compiling and maintaining accurate and detailed records.
- Uses a variety of software packages to input, manipulate, collect, and record results or observations.
Qualifications:
- Strong analytical, problem-solving and reasoning skills
- Data collection and analysis experience
- Research methodology experience
- Research lab experience
- Strong oral and written communication skills
Flexibility, excellence, and passion are vital qualities within HCII. Inclusion, collaboration and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a dynamic population of internal and external partners at a high standard of integrity. We are looking for someone who can contribute through their work/life experiences to the diversity and excellence of the academic community.
User Researcher
OK Cupid
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New York, NY•Temporarily remote
Benefits
Pulled from the full job description
- Competitive salary and full benefits, including Medical, Dental, Vision, and 401k
- Workstation and tools of your choice
- A sunny office full of incredibly curious and friendly people
Full Job Description
OkCupid’s Product Team is looking to hire a curious and empathetic User Researcher!
As a User Researcher at OkCupid, you’ll have the opportunity to dig deep into the experiences and behavior of a vast and diverse user base: online daters. You’ll be responsible for conducting research projects throughout the design and development process, from discovery to evaluative research. As you work to uncover pain points, unmet needs and opportunities throughout the development cycle, you will work closely with designers and PMs to communicate findings and advise on product changes. You’ll also support the lead user researcher in growing and further professionalizing the operations of the research practice at OkCupid. Our team is mighty and lean, so you’ll be conducting research that will directly influence key features in our product roadmap and shape the face of dating in the U.S. and beyond. Some of our recent research projects have included understanding how people navigate dating in the ever-changing landscape of COVID19 and the needs of a new generation of people outside the U.S. who have some choice over who they date for the first time.
This role will report to the Senior User Researcher. This position will be fully remote until April 2021, but candidates should ultimately be located or willing to relocate to New York City.
We’re open to mid-level candidates for this position.
You’ll love it here if you are:
- Passionate about helping people seek connections globally
- Empathetic to a diverse and global user base with differing needs
- Excited about being one of the key voices of the users amongst our team
- Creative and flexible in your approach to answering questions
- See the integration of qualitative insights as a long game to win hearts and minds
Some things you’ll do:
- Deploy a wide range of primarily qualitative methodologies with minimal guidance.
- Create discussion guides and moderate interviews.
- Partner with product managers and designers on projects to advise on product changes.
- Partner with analysts to make sense of large-scale datasets alongside qual insights.
- Generate actionable insights and recommendations based on data analysis.
- Communicate findings to various stakeholders to inform iteration on designs.
- Recruit and schedule interview participants.
- Support the lead researcher in growing the user research practice at OkCupid.
Minimum Qualifications:
- Masters or PhD in Human Computer Interaction, Cognitive Psychology, Information Science, Anthropology, Sociology, STS, or related technical field.
Or Bachelors in related field and 1-2 years of experience working within the user research field.
- Experience moderating interviews
- Strong written and verbal communication skills.
- Collaborative mindset and willingness to learn from team members.
Preferred Qualifications
- Experience conducting discovery research and testing features with participants outside the U.S.
- Experience working with certain quantitative methods, including survey design, and statistical analysis.
What’s in it for you?
- Competitive salary and full benefits, including Medical, Dental, Vision, and 401k
- Workstation and tools of your choice
- Paid attendance to conferences
- Daily complimentary catered lunch from some of NYC’s top restaurants, and an endless supply of snacks & drinks
- Company funded happy hours/events
- Discounted membership to some amazing NYC facilities including Chelsea Piers Gym
- Generous maternity and/or paternity leave and contributions towards fertility preservation
- A sunny office full of incredibly curious and friendly people
Ethnographic Researcher – Lead DAB
Boston, MA
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that I agree with Takeda’s Privacy Notice, Privacy Policy and Terms of Use.
Job Description
Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine?
At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
Here, you will be a vital contributor to our inspiring, bold mission.
For the Takeda global scientific community who aspire to deliver transformative medicines to patients Scientific Informatics is the technology leader, with domain specific expertise, that provides innovative platforms and technologies to improve both operational efficiency and data-driven decision making. As an embedded partner Scientific Informatics is at the leading edge of both science and technology and proactively reacts to the changing scientific environment and needs of researchers in an agile fashion to deliver timely, value-adding solutions.
The Digital Advisory Board programs aim to ensure our growing data is easily accessible to everyone so we can help our patients and HCPs faster and more effectively.
Patient Engagement Platform
Patient Engagement Platform – Develop a patient centric technology foundation that enables a seamless and personalized patient experience, delivering improved patient outcomes, and generating actionable data.
We want to ensure patients get the right diagnosis, treatment and support at the right time, ultimately ensuring the best possible outcomes. We will do that by building a platform made up of trusted partners providing personalized digital and data-driven solutions to empower patients and their healthcare providers.
Our patients want to own their own health data and decide who to share it with. They want an intuitive experience personalized to their needs and connected to their healthcare support network.
We will bring together a network of trusted channels, digital devices, and partnerships in a seamless way to empower patients and their healthcare providers. We will drive real world data from clinical development to available treatment tailored to local market needs.
OBJECTIVES/PURPOSE
The Ethnographic Research Lead is an expert well versed in advanced data analyses and user experience precepts to fill the position of UX Researcher for the company.
- Requires proficiency in both quantitative and qualitative data processes, with the overarching goal of identifying data synergies to derive and measure compelling digital strategies designed to move brands forward in the digital space.
- Responsible for overseeing the execution and ongoing health of all research initiatives, including eye-tracking, usability testing, and persona creation.
- Requires exceptional attention to detail to guide digital strategies from derivation through to implementation.
- Will be required to traverse quantitative and qualitative data sets and effectively communicate research findings to guide decision-making for clients.
ACCOUNTABILITIES
- Run ethnographic research initiatives to glean UX insights and derive personas
- Identify tracking opportunities for additional insight into specific user segments, behaviors, and multi-channel attribution
- Devise and build user journeys and compelling data narratives in deck format
- Utilize metrics associated with visitor segmentation, navigational analysis and engagement to build cohesive data narratives that provide insight into the end-to-end digital experience
- Anticipate and seek correlations among variables such as traffic sources, navigational patterns, content engagement to be leveraged for more customized digital experiences
- Provide performance metrics and data-based recommendations for strategies
- Work with key stakeholders to develop keen understanding of overarching business objectives and evaluate digital performance of clients across multiple brand touch points
- Provide data-driven diagnoses, exposing opportunities for sustainable optimization and quantify revenue gains based on importance and viability of persona-based initiatives
- Champion our patient-centric culture helping teams embed insights across their daily work
- Effectively communicate research insights in ways that make them easily accessible and actionable by various stakeholders
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
- Advanced degree in Human Computer Interaction, Cognitive Psychology, or related field
- 5+ years supporting/devising complex interaction/experience design and digital strategies
- Experience multitasking and prioritizing data initiatives with minimal guidance and instruction at times
- Strong problem-solving skills and ability to adapt well in a fast-paced environment
- Experience using and blending a wide range of traditional and cutting edge qualitative and quantitative methods like virtual ethnography, diaries, social analytics, surveys, concept testing, usability testing, data analytics , AI insights and more.
- Experience across all stages of research from early insight discovery to testing, development and deployment
- Experience with international research and/or fluency in more than one language a plus