Employee Experience & Engagement

KIPP NYC is a non-profit network of free, public charter schools that prepares students for success in college and life. In 1995 we started our first middle school, KIPP Academy, in the Bronx. Our goal was to graduate students with the strength of character and academic abilities needed to succeed in high school, college and beyond – and in so doing, to prove what is possible in for all students. Today, our New York City network is comprised of five elementary schools, five middle schools, one high school, and KIPP Through College, a comprehensive support program for our alumni. We are also excited to be opening two new schools in August 2018 – KIPP Freedom Elementary School and KIPP Freedom Middle School

Position Overview
The KIPP NYC Director of Employee Experience will be responsible for the overall administration, coordination and evaluation of the KIPP NYC Employee Experience. This is a unique opportunity for an individual who is interested in expanding employee support and driving Inclusion & Diversity initiatives in a growing organization. The Director of Employee Experience must embrace continuous learning and innovation, be willing to get his/her hands dirty, and relish the challenge of finding ways to work smarter and more efficiently.This position is based out of the KIPP NYC Shared Services Team (SST) office in Midtown Manhattan but includes daily travel to the all of our KIPP NYC schools, located in Harlem, the Bronx and Brooklyn. The Director of Employee Experience will manage a team of two HR staff members: an Associate Director and a HR Manager. He/she will also work closely and collaboratively with teachers, school leadership and other SST teams, especially our Recruitment Team and Finance Team.This is an ideal opportunity for an entrepreneurial individual to enhance and develop Employee Relations and Inclusion & Diversity skills, systems, and processes to help a thriving, successful organization reach its next level of growth.

The Director of Employee Experience will be responsible for the following scope of work:Employee Relations

Provide advice and guidance to senior leaders on any employee relations issues
Monitor the employee experience through campus visits, employee engagement surveys, coordinating events and propose and/or enact changes to policy/practice to improve the experience.
Manage and execute parts of the life cycle of the KIPP NYC employee experience, from onboarding to exit interviews to drive recruitment and retention strategies
Prepare a comprehensive, annual culturally-rich new hire orientation for new hires; KIPP NYC will have 80-120 new hires each July-September until its planned growth is complete
Facilitate an engaging and accurate Employee Handbook.
Coordinate staff communication and training on HR-related topics including workshops and communication
Oversee and track all labor and employment compliance issues (employee files, certification, etc.) working closely with the HR team and with outside legal counsel as necessary
Manage KIPP NYC teacher certification metrics and reporting
Partner with the Director of Human Resources to create KIPP NYC performance evaluation strategy

Inclusion and Diversity

Oversee the creation and implementation of the KIPP NYC Inclusion & Diversity yearly plan, including regional programming and school based programs
Lead and facilitate I&D trainings for all levels of the KIPP NYC network, including regional leadership, school leadership, and all grade specific staff members
Evaluate and report on all I&D programs, through employee survey, leader feedback, and observation
Manage the creation of partnerships with organizations that specialize in I&D training and education
Co-lead the KIPP NYC Race and Equity Council

Qualifications:
Bachelor’s Degree required
At least 3 years of Human Resources Director or Manager in Education or related field
Proficiency in the use of HRIS systems such as ADP, PeopleSoft, SAP required
Exceptional project management skills with an ability to juggle multiple priorities simultaneously
Meticulous attention to detail with an ability to produce high quality work in a dynamic environment
Track record of providing outstanding customer service
Strong interpersonal skills, with the ability to develop productive working relationships with stakeholders across functional and organizational lines
Excellent verbal and written communication skills ​​
Strong analytical and problem-solving skills
Entrepreneurial mindset, with the creativity and versatility to work productively in a fast-paced environment
Experience managing teams to results
Proficient in Microsoft Word, Excel and PowerPoint
Passionate commitment to KIPP NYC’s mission and to high standards of excellence
Zest, grit, hope, social intelligence, gratitude, and a sense of humor

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

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People & Culture Experience Manager

As the People and Culture Experience Manager, you’ll support our People initiatives at charity: water by cultivating an environment that can attract, develop, and retain an incredible team. You’ll be a steward of our culture, overseeing our all-staff activities and events, including our weekly team meetings and annual celebrations. You’ll ensure our team is celebrated and cared for well. You’ll also ensure the office experience for staff is excellent, down to the snacks we order. You’ll support the Head of People and Culture in the execution of onboarding, feedback and recognition, training and development, and leading our internship program.

RESPONSIBILITIES

• Partner with the Head of People and Culture to identify and rollout all-staff initiatives, activities, and experiences that contribute to the culture of charity: water.
• Create regular, meaningful, and engaging celebrations and activities for our team of world-changers.
• Manage and plan multiple annual staff events:
  • Hackathon
  • Summer Outing
  • Friendsgiving
  • Holiday Party
• Coordinate organization-wide meetings and events to ensuring there’s consistent communication and opportunity for the team to connect.
  • Bagel Mondays
  • Beer & Pizza
  • Brown Bags
  • Town Halls
  • SideBars
  • Water Coolers
• Create and send out weekly communications that cover internal updates and wins.
  • The Sink
  • The WIN (Weekly Internal Newsletter)
• Manage staff appreciation initiatives and ensure we are celebrating the contributions and life events of the team.
  • Birthdays
  • Workaversaries
  • Life event celebrations (marriage, children, graduation, etc.)
• Support the planning for the annual staff trip to the field.
• Work alongside the Head of People and Culture to facilitate and review Employee Engagement Surveys to gain insight and identify opportunities for the organization.
• Manage a world-class intern program, coordinating all programming for each semester.
• Manage an Office Coordinator to ensure excellence in office management including:
  • Office supplies
  • Office perks
  • Workspace planning
  • Office improvements
  • Mailroom
  • Decor & furniture
  • Hosting outside organizations

MUST-HAVES

• 3-5 years of strong, relevant HR/employee engagement experience.
• Vibrant and high-energy personality and presentation skills.
• Event planning and office management experience strongly preferred.
• Exceptional written and verbal communication skills.
• Very proficient in Excel and Keynote and ability to learn new tools.
• Excellent attention to detail and execution abilities.
• Ability to foster relationships with all levels of staff.
• Flexibility to work out of normal business hours during staff events, as needed.

SKILLS

You are a culture-driver.

You are able to get others excited about the why behind the work and constantly be a model of our culture isms. You are passionate about your work and what it means.

You are a high-energy, people-person.

You have an innate social intelligence. Your greatest skill is establishing and cultivating strong relationships with all types of people. You have the ability to get others excited about the things you are excited about.

You are an excellent communicator.

You are an astute listener and you articulate your vision clearly both written and in-person.

You are a problem solver and a strategic systems thinker.

You find new and efficient ways to streamline processes and create innovative approaches to difficult problems.

You’re so organized, it’s embarrassing.

When something doesn’t have a place, you make one for it and teach others to keep it that way.

You are passionate about your work and what it means.

You want to help build and nurture the organization to help us fight the world water crisis.

LOCATION

This opportunity is for those located in (or willing to relocate to) the NYC area only.

Workplace Experience Manager