Here are some sample job advertisements for this type of role:
eDiscovery Project Manager
Location: Midtown, NYC
Type: Full-time, Direct Hire + bonus
Overview:
- The E-Discovery Project Manager (EDPM) supports the firm’s Litigation practice by managing projects and by providing services in alignment with the firm’s E-Discovery framework.
- The EDPM will join case teams as a member responsible for management of all aspects of the E-Discovery lifecycle.
- Manage, plan, and consult on E-Discovery projects and services as the case team subject matter expert (SME) and in alignment with our E-Discovery Project Management framework.
- Work with department management to identify and implement process, reporting, and documentation enhancements to improve service quality and customer satisfaction. Required Skills:
- Bachelor’s degree required
- Juris Doctor and litigation practice experience helpful
- At least four years’ experience with managing e-discovery projects
- Extensive experience with software and hardware used in e-discovery; specific experience with Relativity is helpful
- Thorough knowledge of the E-Discovery process, including evolving standards created through case law, rules, and industry trends, and of E-Discovery/litigation support services and technologies
Job Type: Full-time
Salary: $140,000.00 to $160,000.00 /year
Experience:
- e-Discovery: 4 years (Required)
- Legal Industry: 4 years (Required)
- Project Management: 1 year (Required)
Education:
- Bachelor’s (Required)
This job may involve working in areas such as Investigations, Information Governance and Electronic Discovery (eDiscovery) related to the collection of computer and digital data, digital forensics, cyber investigations, data management, privacy and security, document review consulting, and engagement project management as part of a rotational program that provides exposure to all parts of the business.
This is an ideal opportunity for someone who:
- Learns well on the fly – while we do have training materials and sessions, most learning occurs on the job from your colleagues as you contribute to a project.
- Communicates well – is excellent at boiling down complex concepts to explain them simply via verbal and written communication.
- Is technically minded – all our work requires thinking in a logical, organized way about processes and sets of data.
- Works flexibly with a variety of team members – we work on a variety of projects at the same time, each of which can be staffed differently and with different client demands
- Is eager and excited to learn – a positive, open-minded attitude will ensure quality work and bodes well for long-term career development.
- Works hard – while innovation is part of future success, everyone has common tasks that are part of the overall workflow and on which attention to detail and high-quality client service are crucial.
- Enjoys solving the impossible – we often receive requests that require us to consider difficult questions and develop new processes.
- Able to travel when requested. Certain times may require up to 50% travel.
What You’ll Do
- Document Review Consulting, Ringtail and/or Relativity – Execute tasks to support corporate or law firm clients as assigned by senior team members
- Document Review Project Management – Case management, task assignment/execution, financial management and project data tracking
- Electronic Discovery – Data collection and extraction
- Digital Forensics – Data analysis, reporting and remediation
- Information Governance, Privacy and Security Consulting
How You’ll Grow
The Consultant, eDiscovery will have the opportunity to gain a wide range of experiences and skills across the full spectrum of service lines FTI Consulting Technology offers. The Consultant will have access to working with senior leadership, learning from the best in the industry. The person in this role will have the opportunity to work on challenging projects and think outside the box.
BASIC QUALIFICATIONS:
- BS or BA college degree required (a technical discipline is sometimes an advantage)
PREFERRED SKILLS:
- One (1) years of job experience preferred
- Strong proficiency with Windows and related software, such as Microsoft Excel.
- Familiarity with Microsoft Access and SharePoint is a plus
- Moderate knowledge of technology, computers and computer networking
- Excellent communication and client interface skills (verbal and written)
- Outstanding client service in demanding, deadline-driven situations
- Ability to work independently in fast-paced, multi-task environment
- Ability to think clearly under pressure
- Strong logical reasoning skills
- Familiarity with computer forensic tools or techniques a definite plus, but not required. (i.e. Encase, FTK, MacQuisition, Kali Linux, Cellebrite, etc.)
- Familiarity with enterprise data sources a plus
The Project Manager (“PM”) works as a member of a project management team (“pod”) and collaborates with operational teams and external clients to design, implement and manage work associated with ediscovery matters and clients. This work is conducted at the direction of the pod’s Director, Associate Director(s), and Senior Project Manager(s).
Project Managers assist with the management of cases by driving work through various operational departments to meet litigation project requests. This includes creating work orders for tasks associated with data intake, culling, processing, hosting and production and completing quality checks to ensure the accuracy and completeness of work product before it is released to clients.
This role is responsible for developing project and client workflow standards, managing to a case or client annual budget, providing a consultative approach to problem solving, and identifying critical paths to completing projects with a focus on reducing costs, increasing speed of delivery and promoting the use of innovate technology to exceed client expectations.
PMs are expected to facilitate Lighthouse’s goal of maintaining a high level of client satisfaction, to ensure client facing error rates are kept below industry and Lighthouse standards, and to ensure delivery deadlines are consistently met. Success relies heavily on the ability to work effectively as a member of a team, to be flexible, and to manage multiple tasks across multiple cases at the direction of pod leaders
What You’ll Do:
- Respond to client requests and provide consultation to clients to manage the scope, execution, and overall delivery of solutions that comply with industry best practices and Lighthouse standards
- Understand Lighthouse workflows, critical paths needed to progress work through the system, and tools used by Lighthouse to manage workflows
- Initiate work on behalf of clients by creating work orders for tasks associated with data processing, review, and production
- Conduct quality checks to ensure accuracy and completeness of job instructions and of final work product
- Communicate expectations for scope and deadlines to internal and external stakeholders
- Establish informed project schedules based on a solid understanding of project activities, sequences of events, dependencies, work effort, duration of tasks across departments, and associated resource requirements based upon the complexity of work and the size of the queue
- As requested, draft and manage or participate in project management tasks including SOW creation, kick-off call preparation and completion, and documentation of workflows, standards and project closure tasks such as final billing and data destruction
- Manage the pod’s work request queue and coordinate with internal teams to ensure established project deadlines are met
- Participate in process improvement initiatives as identified by pod leaders
- Maintain an understanding of e-discovery, market competitors and the tools used to support the industry
- This position has a billable target of 1,600 billable hours per year once training is completed (70% utilization based on 2,300 worked hours annually).
What You’ll Need:
- At least four years of work experience with at least two years of e-discovery experience
- Bachelor’s degree
- Strong analytical and logical skills
- Ability to solve problems and deal with a variety of variables in situations where only limited standards exist
- Effective written and oral communication skills, including having the ability to deal with difficult situations and manage conflicts to successful resolutions
- Outstanding organizational skills and the ability to multitask
- Strong project management skills, including the ability to interpret a variety of instructions provided in written or oral form
- Ability to work within timelines and budget parameters
- Ability to delegate tasks to appropriate inter-department team members
- Flexibility and adaptability to handle a changing and growing workload
- Ability to foster positive and professional relationships at all levels internally and externally
- Masters or JD a plus
Direct Reports:
This position reports to and takes work direction from an Associate Director and/or Director. This position does not have any direct reports.