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Computer Systems Analyst
The Company
NovaGigs Inc., located in McLean, VA, helps companies successfully deliver innovative information technology and financial solutions. We help position our partners to meet their business needs now and in the future by providing them with software development, data processing, and financial analysis solutions in the most cost-effective manner possible. Join our diverse, high-performing team and make a difference. For more information, visit www.novagigs.com.
Summary
Provide system analysis consulting services to a large financial client by leveraging computer systems analyst skills in developing new financial applications and augmenting existing systems. Must have a sharp mind and strong analytical and communication skills. Must also be able to think complex problems through and not be afraid to ask questions in order to achieve the desired business objectives.
Job Functions
- Assess business operations and processes of assigned business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
- Participate in strategic discussions with business unit staff, IT project managers, and project team to identify the opportunities to automate, upgrade, or expand systems or applications that accomplish business operations of assigned work unit(s).
- Lead the effort to gather, analyze, verify and validate business needs and requirements using best practices and through a variety of techniques (e.g., facilitated workshops, work sessions and interviews).
- Responsible for the development of all approved versions of technical specification documentation, including architecture diagrams, system function specifications, user stories, use cases, data flow diagrams and process models.
- Perform technical analysis and design to the sub-system level (Technical).
- Work collaboratively with stakeholders to ensure the requirements meet business needs and are technically feasible.
- Support testing activities, including developing UAT test cases, investigating system issues, validating data processing, facilitating the resolutions and ensuring successful implementation.
- Develop data queries, analysis, or reports from applications for operations or management staff of assigned business unit(s).
- Maintains role in supporting systems in production by tracking production problems and troubleshooting them to sustain application in production.
- Track and analyze work unit(s) trends and makes appropriate recommendations that will positively impact the unit, especially features, functions and customizations of the systems.
Qualifications
- 6+ years of related experience.
- Certified Business Analysis Professional (CBAP) is preferred.
- Experience working with AWS cloud computing, data analytics, Software/service product management, Agile methodology, Scrum framework, SDLC framework.
- Knowledge and experience in the secondary mortgage business processes is desired.
- Ability to read and write SQL, familiar with enterprise-wide relational databases, SQL Server, BI reporting tools and JSON files.
- Strong analytical, problem-solving and communication skills.
- Ability to manage competing priorities in a complex environment
- Ability to convey a strong presence, professional image, and deal confidently with complex technical problems.
Education
- Bachelor’s degree or equivalent combination of education and experience.
- Bachelor’s degree in business, computer science, information systems or related field preferred.
Computer Systems Analyst
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.As a government contractor, Peraton abides by the following provision
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).
Qualifications
Requires 2 to 5 years with BS/BA or 0 to 2 years with MS/MA/MBA or 8 to 10 years with no degree.
IAT Level II certification
Responsibilities
Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support the Company’s or clients application systems. Develops computer systems specifications that address business requirements and that fit with the organization’s system architecture standards. Establishes and documents system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities. Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Defines the goals of the system and devises flow charts and diagrams describing logical operational steps of programs. Serves as the information resource for client users; including determination of the most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves. Acts as primary contact for all application systems problems. Analyzes and documents problem, recommends solution, initiates corrective actions. Coordinates application enhancements to existing computer systems, including analysis, design specifications and liaison between vendors and clients.
Computer Systems Analyst for Salesforce
About NYC Health + Hospitals
MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus’ network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.
Position Overview
The Computer Systems Analyst position will work closely with functional leaders, organizational units, and subject matter experts in developing solutions. This position will be responsible for all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code.
Job Description
Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports using Salesforce platform.
Writes detailed description of user needs, program functions, and steps required to develop or modify
Salesforce applications.
Reviews Salesforce capabilities, workflow, and scheduling limitations to determine if requested program
or program change is possible within Salesforce.
Studies existing information processing systems to evaluate effectiveness and develops new systems to
improve production or workflow as required.
Prepares workflow charts and diagrams to specify in detail operations to be performed by equipment and
computer programs and operations to be performed by personnel in system.
Conducts studies pertaining to development of new information systems to meet current and projected
needs.
Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program
development.
Upgrades Salesforce and corrects errors to maintain system after implementation.
Technical leadership, setting best practices including integration and application development,
deployment, testing (unit and systems), and iterative refinement.
Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to
support an organization scaling at a rapid pace
Define, communicate, and manage a change management (release)
Minimum Qualifications
Bachelor’s degree in Computer Science, Software Engineering, MIS or related field
2+ years previous development experience with Salesforce.com (Certified Salesforce.com Developer)
Solid understanding of and detailed experience with Salesforce.com architecture and API
Detailed experience writing Visualforce and Apex classes and triggers
Proficiency in HTML, XML, Flex, JavaScript, ASP, SQL, Java or C#, SOAP-based web services, REST
API (including OData), .Net framework
Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools, Visual Studio Code)
Working knowledge of using Azure DevOps or Team foundation Server
Strong understanding of relational databases
Demonstrative success with multiple Salesforce.com integration projects
Experience integrating Salesforce.com with other applications via real-time, batch, sync/async
Experience with scripted data loader, web services, cloud or on-premise middleware and other enterprise
integrating technologies
Strong business analysis and functional experience, including requirements gathering, creating/deploying
solutions to end users
Technical project management experience
Strong attention to detail and excellent problem-solving skills
Strong verbal/written communication and data presentation skills, including an ability to effectively
communicate with both business and technical teams
Professional Competencies
- Integrity and Trust
- Customer Focus
- Functional/Technical skills
- Written/Oral Communication