Here are sample job advertisements for this type of role…
Expansion City Manager
Capsule – New York, NY 10001
About Us:
Capsule is rebuilding the $425 billion pharmacy industry from the inside out ( https://medium.com/capsule-cares/a-pharmacy-that-works-for-everyone-22a5d4e7841b ) with an emotionally resonant experience, and technology that enables customized outcomes for doctors, hospitals, insurers, and manufacturers. Our team makes the same promise to each other as the one we’ve made to our customers, doctors, and partners: everybody needs some looking after sometimes. We’ll never lose sight of the fact that behind all the craziness of the healthcare system, we’re just people looking after other people. Capsule has raised over $250 million from TCV, Thrive Capital, Glade Brook Capital, and The Virgin Group ( https://www.virgin.com/richard-branson/tackling-pharmacy-consumer-experience-ground ).About the Role:
As a member of Capsule’s Expansion Team, you will create and execute expansion plans by establishing and launching Capsule’s brick and mortar locations in cities throughout the US, using a data-driven approach and operational mindset. The ideal candidate has experience coordinating multiple internal and external stakeholders, thinking on their feet, negotiating with various vendors, and overseeing physical builds and operational set-up. If you are looking to have a huge impact on a mission-driven startup as we expand nationally and a potential long term opportunity to have ownership over a market, this is the opportunity for you!Some of the things you’ll work on:
Capsule is rebuilding the $425 billion pharmacy industry from the inside out ( https://medium.com/capsule-cares/a-pharmacy-that-works-for-everyone-22a5d4e7841b ) with an emotionally resonant experience, and technology that enables customized outcomes for doctors, hospitals, insurers, and manufacturers. Our team makes the same promise to each other as the one we’ve made to our customers, doctors, and partners: everybody needs some looking after sometimes. We’ll never lose sight of the fact that behind all the craziness of the healthcare system, we’re just people looking after other people. Capsule has raised over $250 million from TCV, Thrive Capital, Glade Brook Capital, and The Virgin Group ( https://www.virgin.com/richard-branson/tackling-pharmacy-consumer-experience-ground ).About the Role:
As a member of Capsule’s Expansion Team, you will create and execute expansion plans by establishing and launching Capsule’s brick and mortar locations in cities throughout the US, using a data-driven approach and operational mindset. The ideal candidate has experience coordinating multiple internal and external stakeholders, thinking on their feet, negotiating with various vendors, and overseeing physical builds and operational set-up. If you are looking to have a huge impact on a mission-driven startup as we expand nationally and a potential long term opportunity to have ownership over a market, this is the opportunity for you!Some of the things you’ll work on:
- Building and launching Capsule in other cities across the US
- Contributing to the end-to-end strategy to launch Capsule into new markets through managing day-to-day operations
- Constructing scalable tools and dashboards to boost efficiency and effectiveness for regional and national teams
- Establishing, cultivating and maintaining relationships with developers, general contractors, local vendors, building owners, and property managers across the country
- Working closely with the executive team to prioritize markets and partners
- Collaborating with cross-functional team members to expand assigned market and launch new ones
- Presenting analyses and findings to team leaders and cross functional partners
- Building, maintaining, and communicating detailed reporting models to assist city-level, regional, and expansion efforts
- Coordinating inspection visits / preparing pharmacy locations for regulatory and board of pharmacy reviews
About you:
- You’re delighted to manage complex launch projects with urgency. You possess comfort with the ambiguity that comes with building a start-up from the ground up
- You have outstanding verbal communication and can effectively and succinctly communicate cross-functionally to stakeholders of all levels
- You possess a willingness and desire to travel
Qualifications
- Bachelor’s Degree in a related field is required
- MBA preferred, but not required
- Interest in working with fast-growing companies or new business initiatives
- Experience locating, building and launching physical locations preferred
- 3+ years of professional and relevant work experience
Manager, Expansion Operations
Alto Pharmacy – New York, NY
We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 400 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.You will be our first ‘boots on the ground’ in a new market and will be responsible for getting a new market up and running from a cold start. Your role will span multiple functions and will vary from day to day and market to market. Think of yourself as the traveling city GM: arrive in a new market, operationalize the facility and free yourself up to move on to the next market. At the end of the day you are responsible for the on-time launch of a new market.
Responsibilities:
- You will play a direct role in all set up activities for new markets and are ultimately responsible for the successful launch of Alto’s pharmacy locations in new markets.
- Take the lead and coordinate with all internal and external stakeholders to ensure each new Alto location launches according to its planned date and standards, meeting all expected key metrics.
- Build upon our expansion playbook and be relentless about improving our processes to make our expansion efforts more successful, predictable and scalable over time.
- Work closely with the city GM to ensure successful launch of new markets. In markets where a GM has not been hired yet, step in to fill the void.
- Be a champion of Alto’s culture and bring our fun, empathetic, and inclusive work culture to new markets.
- Facilitate communications between the new market and HQ: you’ll update the company on performance, and make sure the new market team is up to speed on everything we’re working on.
- Develop a deep understanding of the market and communicate actionable insights that inform our launch and go-to-market decisions. You will spend time speaking to locals, industry players, and potential partners, and analyze data to validate your hypotheses.
You are an ideal candidate if you:
- At least 5 years of experience in high-growth and dynamic startup environments.
- At least a B.A./B.S. in Business, Finance, Economics or any related field.
- Very organized with excellent project management and communication skills and the ability to work across all levels of an organization.
- Ability to work with remote teams and across time zones through clear and concise communication and reporting tools.
- Ability to balance swift pace of execution with attention to detail.
- Problem-solving mindset, ready to crack any challenge that comes your way, all while being resilient.
- Flexibility: Launching new markets means you will spend a lot of time on the road, traveling to wherever business needs you on short notice.
- Strong interpersonal skills: Ability to build relationships, lead a team, manage employees, and create a hard-working but fun workplace.
- Self-motivated, self-directed and accountable to take ownership of tasks to ensure solution.
- Have a passion for Alto’s mission and values!
You’ll love this role if you:
- Want to be a part of a fast-paced and ever changing start up
- Enjoy playing a key role at the company level and want to be apart of Alto’s success.
- Want a passionate, humble, and exciting culture
Expansion Operations Associate
infarm – New York, NY
At Infarm we have the opportunity to help solve one of the toughest sustainability challenges today: feeding the cities of tomorrow. Our values offer a bit of insight into the culture that help us work daily towards making this vision a reality. If these values resonate with you, and being part of the urban (r)evolution is something that excites you, you’ve come to the right place.You appreciate diversity. You love to be challenged. You are passionate.
Be a part of the urban farming (r)evolution: help redefine what it means to eat well, play a role in reshaping the landscape of cities, and re-empower the people to take ownership of their food.
Who You Are
You are a problem-solver with the ability to make sound judgments under time-pressure. As an Expansion Operations Associate, you will work with several internal and external stakeholders to lay the groundwork for Infarm’s operational and logistical frameworks in our new markets across the US and Canada. You will also design and test new ideas to improve the efficiency of these frameworks, as well as product and inventory workflows, to improve the roll out of Infarm’s operations across the globe! This position is based in our NYC HQ but will require a small amount of international travel to new markets.
- You’re excited about our vision to reshape the food industry.
- You believe diversity, collaboration, and teamwork are key drivers for success.
- You thrive in an environment where you can take ownership and solve hard problems.
- You love a challenge and want to do well while doing good.
- You want to expand your horizons and grow with us as we grow.
Responsibilities
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- Work on multiple expansion projects simultaneously, laying the groundwork for successful infarm operations in a new city.
- Collaborate with several internal stakeholders with different functional expertise (Architecture, Installation, Recruiting, and Sales), ensuring that each expansion project is successfully delivered as a joint effort.
- Implement the initial setup for operations in the area of mobility solutions, operational workflows, routes, as well as basic logistical setup
- Develop, test and execute various projects to innovate and improve operational workflows in Infarm’s existing city clusters.
Requirements
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- 1+ years of project management experience within Operations and/or Expansion activities, ideally on an international scale in a startup
- Bachelor’s degree at minimum
- Excellent communication both written and verbal
- Proven ability to build and maintain strong and trusting client relationships
- Willingness to travel on occasion
- Project Management Professional (PMP) and/or Agile Certification is a plus
What We Offer
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- The opportunity to be part of a fast-growing startup that has developed its own innovative growing systems
- The ability to drive impact and be a true partner to the business, working closely with top-level managers
- A friendly work environment with a diverse group of motivated, talented, and visionary colleagues
- 19 days of vacation plus an extra day off on your birthday
- Comprehensive healthcare benefits