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Director of Maintenance and Building Operations
The Director of Maintenance and Building Operations will enhance the value of our Chicago Suburban residential assets by leading the maintenance teams to provide an exceptional experience to our residents, vendors, employees and owner. The Director of Maintenance and Building Operations will be responsible for project management, developing maintenance staff and building relationships with vendors. If you are a reliable, organized and professional leader with strong technical skills and attention to details than this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is exactly what you are looking for.
- Committed to excelling with a growing and thriving Property Management Company
- Ability to motivate others and develop them to succeed
- Must have strong time management skills and ability to prioritize work while overseeing multiple projects
- Proven competency in various maintenance functions including roofs, siding, parking lots, elevators, boilers, plumbing, pools, HVAC, appliance repair and installation, electrical, painting, caulking, snow removal, life safety and cleanliness.
- Perform routine site inspections on all properties within the suburban region
- Ability to write the scope of work for projects and negotiate bids for projects
- Train and support onsite supervisors on day to day maintenance operations
- Creative and strategic approach in overseeing all aspects of building operations and maintenance teams.
- Good computer skills and ability to learn specialized software
- Exceptional customer service abilities, and the ability to communicate using clear, professional language
- Learn and comply with industry legal requirements, including federal and local Fair Housing Laws
- Proficient in local and state building codes, EPA and OSHA regulations
- Observe all health and safety guidelines
- Write, train and enforce maintenance policies
- Provide and exceptional living experience to our residents
- Provide and exceptional working environment to our associates
- Ability to climb stairs and ladders, lift up to fifty pounds unassisted, squat and reach overhead and below.
- Maintain detailed, accurate and confidential records
- Timely and accurate submission of required reports and all other required operational items
- Perform other miscellaneous duties as assigned
- Prior Multifamily Housing experience required
CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 112 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.
Division and Department Overview:
Facilities Operations supports multiple initiatives at CAS. The staff in this division contributes to the success of the CAS organization by providing and maintaining a safe, functional, environmentally conscious workplace, which includes three buildings, a state of the art 24/7 data center, and 54 acres of campus. The team executes capital improvement, cost reduction and operating efficiency projects. The division also supports the management of internal office services inclusive of printing, mail and distribution services for the various divisional products and services.
Responsible for providing essential building maintenance and services related to heating, ventilating and air-conditioning (HVAC), as well as other mechanical systems, lighting, elevator services, audio-visual support, grounds maintenance and landscaping that enable all operations at the Columbus site to carry out their missions.
- Bachelor’s Degree Business Administration, Mechanical or Electrical Engineering, or Architecture or equivalent experience.
- Participation in FMA (BOMA) and CFM (IFMA) or equivalent.
- High Rise Fire Safety Director, City of Columbus (State of Ohio) and Asbestos Operations & Maintenance certification.
- 5 or more years of direct facilities experience.
- Experience in landscape, data center electrical/mechanical systems, building mechanical, and/or electrical operation required.
- Strong leadership, interpersonal relations, negotiation, problem resolution, budgeting, oral, and written communication skills.
- Demonstrated experience with MS Office applications and CAFM system/CAS Landscape Asset Manager/Building Automation System.
1.Manages the operation of the CAS power plant of 5 chillers of 20,000,000 British thermal unit per hour (Btuh) cooling capacity, 7 boilers of 17,000,000 Btuh heating capacity and 8 air distribution systems capable of moving 380,000 cubic feet of air per minute within the buildings and the building management hardware and software system to insure appropriate operation of these HVAC (Heating Ventilating and Air-Conditioning) components and all electrical, mechanical and plumbing. Maintains building temperature, humidity and office environmental comfort to meet ASHRAE standards.
2.Manages the operation of the CAS Data Center mechanical and electrical support equipment consisting of twenty six (26) Vertiv environmental computer room cooling units, two (2) 1.2 MW Vertiv Uninterruptible Power Supply systems and two (2) 2,000KW diesel emergency generators. Maintenance objective is to ensure service levels are continually met to support the Data Center 99.999% uptime requirement, 24 hours/day, 7 days/week.
3.Develops annual Building Operations expense and capital budget, typically $3 Million annually. Oversees budget records and compares to corporate and industry benchmarking standards. Prepares budgeting and forecasting reports for management on a continuous basis. Meets monthly and reviews budget plan. Provides details for probable budget variance report and submit on-time.
4.Assists with the implementation of office relocation and staff move / add / change requests involving modular wall and office furniture systems. CAS churn rate exceeds 30% annually.
5.D19 maintenance unit Safety Coordinator; perform safety training by use of quarterly meetings, in-house and outside training courses as required by OSHA regulations; Safety Always Matters (SAM). Retains Asbestos Awareness and Operation Maintenance certification and High Rise Fire Safety Coordinator certification. Maintains filing of MSDS Sheets for D19 maintenance unit.
6.Directs the upkeep, maintenance, cleanliness and physical appearance of the CAS buildings (over 400,000 s.f.) and grounds (55 acres) to provide optimum physical working conditions for all CAS staff. Maintains the CAS grounds, trees, landscaping and irrigation systems to provide exemplary support for CAS corporate and community events. Assist with setups for internal CAS meetings (in excess of 2,000 annually), on an as needed basis, ensuring furniture, equipment, accessories and supplies are available and on-time.
7.Oversees the execution and implementation of various outside contracts for elevators, HVAC systems and controls, waste disposal services and other maintenance service contractors on a day-to-day basis. Ensures all services are performed in a competent and cost effective manner. Reviews and approves all contractor invoicing (in excess of $1 million annually).
8.Coordinates daily activities with Facilities Operations Project Managers to ensure completion of departmental goals including day-to-day operational requirements, on-call coverage, workflow coordination, etc.
9.Manages the maintenance staff of the building operations unit, conducts pre-employment interviews for available positions, ensures proper training and development of staff, and prepares and presents performance assessments.
10.Recommends promotions, terminations and salary actions, as needed.
11.Initiates disciplinary actions as required.
12.Develops career paths for staff to ensure continued growth in skills, aptitude and interests. Budgets and implements proper training and development for staff.
13.Analyzes projected staff requirements versus budgeted head count.
14.Asserts strong written, networking and negotiation skills. Maintains a personal level of technical skill and knowledge equivalent to a state-of-the-art awareness of all aspects of facilities management. The incumbent must be service oriented and demonstrate ability to effectively communicate and influence other departments.
15.“Essential” staff position critical to the day-to-day operation of the organization during weather, power, or building related emergency.
While performing the responsibilities of the position, the worker may exert up to 10 pounds of force frequently or 20 pounds occasionally to lift, carry, push, pull or otherwise move objects, including the human body. This position is considered sedentary work which involves sitting most of the time. The worker is occasionally required to stand, walk, and reach with arms and hands. The worker is required to talk and hear. The worker is often required to use their wrists, hands and/or fingers, to handle, grasp or feel; making substantial movements. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. The noise level in the work environment is usually quiet to moderate.
Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
The Facilities Manager assists the Assistant Vice President of Facilities & Real Estate. Will manage the physical operations of facilities and have the ability to travel to remote sites to facilitate and coordinate needs. Will be responsible for the daily operations of all physical space including inside and outside of the facility to ensure that the facility follows OSHA standards to maintain a clean safe environment for all staff that use the facility.
Key Responsibilities:
- Identify, plan and execute facility projects related to space planning and facility condition while utilizing time, cost, and budget knowledge to make decisions; work directly with vendors to facilitate turn-key projects to include furniture, equipment, and other pertinent needs.
- Monitors and inspects buildings and premises for fire, security and safety issues and maintain contact sheets placed at all critical equipment; maintain placement and inspections of fire-life-safety equipment (i.e. Fire extinguishers). Maintain logs related to inspections, vehicle maintenance, contacts, and vendors.
- Support the administration and development of systems, processes and procedures for facilities and related areas including providing solutions to enhance programs, documentation or services that are scalable and allow integration with other areas. Will manage administrative duties as it relates to this function to include filing documents and processing invoices and work orders in a timely manner.
- Make critical decisions in response to emergent situations, exercising expert judgment, as it pertains to the facilities and responding to facility emergencies in the absence of Facilities Management.
- Communicate delays/advances in projects, parking/grounds maintenance, janitorial when needed. Be available outside of normal business hours to react to facility maintenance situations.
Supervisory Responsibilities:
- Supervises a team of non-supervisory, non-exempt employees which include Porters and vendors.
- Carries out supervisory responsibilities with excellent judgment in accordance with the organization’s policies and applicable laws.
- Responsibilities include participating in interview process and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Professional Experience/Qualifications:
- Bachelor’s Degree in related field or 5 years related experience
- 3 years of experience managing multi-location staff
- CFM or similar certification preferred
- Background utilizing FMS and related building management systems
- Strong project management skills
- Excellent verbal and written communication skills
Job Type: Full-time
Experience:
- relevant: 3 years (Preferred)