Here are sample job advertisements for this type of role…
Director of Accreditation and Quality Improvement (AQI)
Boston Public Health Commission – Boston, MA 02118 (South Boston area)
$93,000 – $103,000 a year
This position will assist the Executive Office and Boston Public Health Commission (BPHC) programs in leading organization-wide activities around performance management, continuous quality improvement, and Public Health Accreditation Board (PHAB) activities, using a health equity and racial justice lens.
As an important member of the Senior Leadership Team, the Accreditation and QI Director will:
- Serve as the BPHC content expert and project lead on PHAB local health department reaccreditation activities by: understanding PHAB Standards and Measures; reviewing accreditation resources such as websites of national organizations; completing required trainings; and liaising with other local and state health department accreditation managers/coordinators. Training will require some travel.
- Oversee and coordinate the PHAB process including site visits, technical assistance calls, and other meetings/discussions as appropriate.
- Work with BPHC staff to refine process for selecting and maintaining documentation for the PHAB measures.
- Identify a team of internal accreditation champions to collect and monitor PHAB measures.
- Develop annual accreditation reports.
- Work with the Executive Director and senior leadership in developing, implementing, and sustaining an organization-wide performance management system that will use data, cross-sector stakeholder input, and continuous quality improvement tools to develop programs, policies, and activities that effectively promote public health and health equity.
- Work with senior leadership to engage BPHC staff in maintaining a culture of quality improvement at all levels of the Commission
- Operate independently. Use independent judgment and discretion to make decisions affecting programs and staff as it relates to program operations/services and BPHC policy.
- Work in a confidential capacity.
- Perform other duties as required.
Minimum Qualifications
- Master’s degree in public health, public policy, public administration or related field with a concentration in policy, planning or management or related field, and 5 years’ experience in performance data analysis, evaluation methodologies, writing reports and preparing presentations is required OR BA/BS plus 7 years relevant experience or equivalent is required.
- 5-7 years working in government, municipal government experience strongly preferred.
- Demonstrated experience in quality improvement.
- Demonstrated understanding of and competence in health equity and racial justice.
- Strong organizational and project management skills.
- Demonstrated ability to facilitate meetings, discussions, and consensus processes.
- Experience planning community meetings and events.
- Excellent oral and written communication skills.
- Experience and comfort in using Word, Excel and PowerPoint.
- Ability to effectively operate independently and under tight deadlines.
- Ability to work with a wide range of people, including front line service staff, program and executive directors and public officials.
- Demonstrated successful experience working with communities of color and low-income communities.
Overview:
Join PLI and represent the legal community’s premier provider of continuing education and research services as an Accreditation Coordinator in our New York office. Work in a collaborative environment that prides itself on a genuine commitment to a work-life balance (3+ weeks of vacation days!). Grow your career and help us with administrative tasks related to the accreditation and compliance operations of PLI’s continuing education programs.
For more than 80 years, PLI has served the legal community with innovative products and quality programming, building a sterling reputation spanning the country.
Your responsibilities as Accreditation Coordinator
- Submit attendance data to continuing education (CE) regulators. These reports must be completed in a timely manner with a focus on accuracy and attention to detail.
- Analyze data and suggest improvements to attendance reporting and methods of compiling data.
- Ensure the accurate and timely entry of required accreditation data for various jurisdictions into PLI’s internal business systems ensuring the efficient issuance to PLI program participants of certificates showing course completion. Keep thorough records and files of all relevant approval notices.
- Learn and maintain in-depth knowledge of accreditation rules and requirements for all U.S. states, as well as knowledge of rules associated with other CE types for professionals outside the legal community.
- Handle internal and external customer inquiries. Work with other department staff on customer credit inquiries, accreditation, reporting, and compliance issues.
- Assist in research-intensive projects related to accreditation and compliance. Regularly update the internal references and FAQs with new and changing state rules.
- Other duties, as assigned.
Qualified candidates will have:
- BA degree is preferred, however requisite experience will be considered.
- Attention to detail and an ability to consistently complete work with accuracy is essential to success in this position.
- Superior interpersonal skills and ability to work in a team environment are required.
- Must display a high degree of professionalism and diplomacy in all interactions.
- Minimum of 1 to 2 years professional experience which involved similar expectations for attention to detail and accuracy is required.
- Experience working in a Continuing Education or professional development environment is a plus.
- Excellent computer skills (database management, Outlook, Word, and Excel). Advanced proficiency in MS Excel is required for assembling and analyzing reports. Aptitude to learn how to interpret data and understand what to do with the information it presents is desired.
- Strong communication skills, both oral and written required. Candidate must possess tact and a high EQ.
- Must have experience conducting research.
- Ability to work effectively in a deadline driven environment.
Your benefits at PLI
PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment:
- Medical, dental and vision plans for employees and their families
- Generous employer contribution to employee retirement savings account
- Ample paid time off and holidays, summer Fridays
- Unlimited access to LinkedIn Learning web-based training along with other career development opportunities
- Work-life balance initiatives
About PLI
Practising Law Institute (“PLI”) is a nonprofit learning organization dedicated to keeping attorneys and professionals at the forefront of knowledge and expertise, as well as preparing them to fulfill their pro bono responsibilities.
Chartered by the Regents of the University of the State of New York, PLI was founded in 1933 by Harold P. Seligson. The organization provides the highest quality, accredited, continuing legal and professional education programs in a variety of formats. PLI publishes a comprehensive library of Treatises, Course Handbooks, Answer Books and Journals also available through the PLI PLUS online platform. The essence of PLI’s mission is a commitment to the pro bono community and with over 98,000 attendees at our pro bono programs this past year.
Accreditation Coordinator
COUNCIL ON ACCREDITATION – New York, NY 10006 (Financial District area)
The Accreditation Coordinator brings value to the Council on Accreditation (COA) with a background in social services and a passion for improving the lives of individuals and families. The Accreditation Coordinator works closely with human service organizations seeking accreditation as their point of contact, providing valuable insight, support, and technical assistance ensuring organizations successfully navigate through COA Standards and the accreditation process. This role facilitates the various stages, such as intake, self-study, site visit and post-site visit reviews while working with the Site Visit Review Teams to ensure consistency and excellent customer service throughout the entire accreditation process.
SPECIFIC DUTIES/RESPONSIBILITIES:
- Serve as an organizations main resource throughout the accreditation process, including but not limited to:
- facilitating the accreditation process for organizations by providing valuable insight, standards interpretations, and technical assistance
- assessing an organization’s administrative operations and services and assign COA’s standards
- proactively engaging organizations to ensure that they achieve their accreditation milestones
- reviewing organizational/programmatic policies, procedures, and other documentation to assess implementation of COA standards and assessing the organizations readiness for a COA site visit; identifying potential challenges; and working with organizations to access additional resources, and providing ideas and support on how to demonstrate implementation of the standards
- offering professional subject matter expertise to provide training and technical assistance to support the assigned work
- staying current with emerging trends, best practices, legislative activity and service delivery uniqueness for assigned responsibilities
- working collaboratively with COA staff and volunteers to provide pre-site and on-site consultation and technical assistance to Review Teams, to ensure each Team has the information and resources necessary to complete their site visit assignment successfully
- participating in cross departmental meetings to enhance understanding of COA processes and better support volunteers
- collaborating with colleagues to provide feedback regarding volunteers with performance concerns
- developing and maintaining a strong understanding of COA’s accreditation standards, rating system and decision-making processes to ensure post site visit processes follow established rules and guidelines
- evaluating site visit and commission ratings, and work collaboratively with COA staff and volunteers (Review Teams and Commissioners) to clarify ratings and develop PCR and Post-Commission recommendations
- synthesizing and analyzing complex information to complete PCR and Post-Commission recommendations and communicate recommendations and decisions to organizations/programs and volunteers
- evaluating organization/program responses and other documents (e.g.: policies and procedures, etc.) to assess implementation of COA standards and assess the organization’s readiness to go before the Accreditation Commission
- answering questions from assigned out of process organizations about general standards questions, Final Accreditation Report, and questions on preparing for reaccreditation
- maintaining accurate and up-to-date information in COA’s data management system, including contributing to the collection, recording, and integrity of data to ensure accurate reporting and analysis of accreditation processes, dashboard measures, and monthly statistics; and provides reports, as requested
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- Work collaboratively with all COA departments to ensure a smooth and positive accreditation experience for the organization and volunteers
- Proactively identify and develop efficient methods to support the work of the department and initiate opportunities to improve other COA processes
- Represent the department on committees and work groups, as assigned
- Other duties as assigned
QUALITY EXPECTATIONS:
- Practices reflect COA’s mission and are responsible, flexible, reliable, and dependable
- Demonstrates a commitment to high quality and responsive service; Proactively identifies opportunities and takes action to improve operations; Offers and accepts constructive feedback; Contributes to the development of new ideas
- Actively engages in problem solving; Responds to complaints; Seeks resolution of conflicts
- Is organized, efficient, and effective; Sets goals for work tasks; Identifies priority issues; Meets productivity standards
- Works collaboratively with others to encourage and support the accomplishment of goals/tasks
- Provides exemplary customer service to all COA stakeholders; Interactions are timely, responsive, and courteous
- Shows respect for each person’s individuality and preferences, and the cultural/ethnic diversity of COA’s stakeholders
- Demonstrates a commitment to learning and improvement; Pursues activities to enhance personal and professional growth for self and others
- Protects the confidentiality and the information/documentation obtained by nature of our work
EDUCATION AND PRIOR EXPERIENCE:
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- Master’s degree in human service field and three (3) years of related work experience
- Experience with/knowledge of accreditation standards/processes, preferred
SKILLS, KNOWLEDGE AND ABILITIES:
- Knowledge of the social service field
- Ability to manage competing priorities, multi-task, and meet deadlines
- Strong oral and written communication skills
- Strong analytical, facilitation and teaming skills
- Ability to process information quickly
- Ability to work independently as well as part of a team
- Ability to provide excellent customer service as evidenced in customer satisfaction results
- Excellent oratory abilities/phone skills
- Strong solution oriented problem-solving skills
- Committed to the values of COA’s accreditation process
- Strong organizational and project management skills; detailed oriented
- Computer proficient (MS Office); familiarity with Salesforce preferred
- Knowledge of and experience with COA’s accreditation processes preferred
- No travel required
Accreditation Specialist
Banks Apothecary – Feasterville-Trevose, PA 19053
Full-time, Part-time
The Accreditation Specialist is responsible for coordinating and performing all annual due diligence audits and monitoring of activities to ensure compliance with Accreditation Commission for Health Care (ACHC), Utilization Review Accreditation Commission (URAC), contractual agreements, and State and Federal requirements.
Essential Functions
Coordinate all facets of the URAC and ACHC accreditation process including ensuring all activities, documentation and evidence necessary for the accreditation are prepared in compliance with accreditation standards
Assist in training in current URAC and ACHC standards as appropriate to job functions
Serve as a resource for other departments for compliance with accreditation standards
Minimum Qualifications
Compliance and Accreditation experience with working knowledge and understanding of basic URAC & ACHC management and quality improvement concept
Experience in Specialty Pharmacy or Closed-Door Pharmacy preferred but not required
Knowledge, Skills and Abilities
Experience using MS Office products including Word and Outlook and Excel spreadsheets