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Technical Program Manager

Indeed - United StatesRemote

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Indeed Technical Program Managers effectively deliver business results by championing a culture of accountability and consistent application of project & program management practices. We are facilitators and motivators, working across departments and offices to ensure collaboration, communication, visibility, and successful delivery of programs and projects.

Ultimately we are responsible for helping teams achieve their goals, work strategically together, and remain as adaptable as possible in a fun, ever-changing environment. We’re always looking for ways to optimize.

We need a Technical Program Manager to help guide and deliver value to a large business initiative, or multiple important projects.

What you will do:

  • Plan and manage multiple large technical programs consisting of complex projects. Drive delivery of project work through other project managers.
  • Direct and be accountable for organizational change management with your key stakeholders on your programs.
  • Step in to manage projects or aspects of projects within the programs you own, as needed.
  • Partner with the program sponsor and stakeholders to define the program OKRs and roadmap.
  • Demonstrate proficiency in program strategy and execution within the business domain.
  • Understand and evangelize your program’s strategy and its benefits for Indeed.
  • Anticipate and mitigate risk by conducting assessments across the program to determine if the implementation plans meet stakeholder requirements and will achieve strategic objectives.
  • Apply independent analysis based on in-depth research and interpretive thinking. Evaluate and recommend solutions from various options.
  • Lead your program team and deliver strategic value. Collaborate across Indeed with senior stakeholders and other program managers.
  • Use communications effectively to inform and influence your intended audiences. Proactively network with relevant stakeholders across Indeed to advocate for the needs and success of your program.
  • Identify core problems or opportunities within business processes. Understand the root cause and impacts for the project and other teams. Communicate and collaborate with the right people to implement timely solutions.
  • Help your project team or other more junior program and project managers to refine their individual project management skills and behaviors. Provide opportunities to others to help close their skill gaps.

Who You Are
About you:

  • You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity.
  • You have 8+ years of experience working as a software program manager with experience leading large and complex cross-functional projects in a technology company and preferably, a degree in engineering.
  • You have worked closely with software engineers, product managers, QA, and other engineering teams to get high-quality products and features through the software project lifecycle (build, test and release on time).
  • You have experience influencing senior management and setting expectations for major cross-functional initiatives.
  • You are comfortable talking about technical matters with business people and business matters with technical people.
  • You are successful at getting buy-in for your ideas with a demonstrated affinity for metrics.
  • You naturally exude team-building, motivating, and conflict-resolving qualities.
  • Ability to manage key customer relationships, including senior managers.
  • You can analyze information to find trends or diagnose problem areas.
  • You are decisive - you gather the data and make informed, critical decisions quickly.
  • You capably elicit high-level requirements from both business and technical stakeholders and can translate those into a detailed, prioritized backlog of work actionable by systems engineers and software developers.
  • You have executed corporate-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support.
  • You have led multiple technical programs for a technology company, leading cross-functional teams to take products to market, ensuring success metrics are informing future efforts, and fine-tuning the program as needed.
  • You have significant agile/lean experience in a product owner or scrum master role, organizations leveraging lean/agile methodologies and in-depth experience with specific agile methodologies such as Scrum or Ka

Who we are

We are builders, we are integrators. We create and optimize solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity.

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

Senior Technical Program Manager

Zillow - Remote

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About the team

Are you looking for an opportunity to help millions of customers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. We work with Designers, Engineers, Data Scientists, and Researchers to solvecomplex engineering problems and build products that transform the real estate industry. Our Product Teams are tasked with finding solutions to bridge the gap between you and your next address by delivering end-to-end experiences for customers actively shopping, renting, touring, or financing their home. Our Teams are also working to solve difficult problems for real estate agents in the field by providing industry leading platforms and tooling.

We maintain our competitive edge by making data driven decisions that we evolve through rapid testing and iteration to ensure we are launching enjoyable experiences to the world’s largest online real estate marketplace. We are not done yet. Our goal is to achieve Zillow 2.0, which will deliver seamlessly comprehensive solutions for buyers, sellers, and agents transacting with all the services Zillow provides. And, we need your help to do it!

About the role

When applying to this Senior Technical Program Manager role, you will be considered for all open Senior TPM positions across Zillow Group. As a TPM, you will act as both the glue and the grease between our Product Management and Engineering teams. You will manage the lifecycle and execution of some of our largest and most critical initiatives across multiple teams. You will facilitate cross-team collaboration, cross-functional communication, and engineering efficiency. Responsibilities include but are not limited to:

  • Support multiple engineering teams that drive full stack development of tools, systems, and applications.
  • Collaborate across team and organizational boundaries including acting as a liaison for engineering with partners in Product Management, Design, UX Research, Marketing, and Partnerships.
  • Develop detailed technical project plans and drive the execution until completion.
  • Maintain and report on project status, identify risks and gaps, and seek opportunities to optimize timely delivery of projects
  • Assess risks, anticipate bottlenecks, balance business needs versus technical constraints and refine scope to deliver the best product possible on schedule
  • Engage leadership effectively when needed and find a path forward in difficult situations
  • Make trade-offs between short-term needs vs. long-term needs

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company.

In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $132,400.00 - $211,600.00 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

  • 5+ years of experience in software program management
  • Familiarity with current web development technologies, distributed architecture, and agile development methodology. Mobile experience is a plus.
  • Ability to proactively identify dependencies/risks and work with your engineering counterparts to mitigate these
  • Comfortable interacting with a diverse set of technical and non-technical team members
  • Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks
  • Bachelor’s Degree in Computer Science or equivalent experience

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Lead Technical Program Manager - International

Affirm - San Francisco, CA 94126Remote

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Full Job Description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.

We're looking for a driven, results-oriented individual to drive our international expansion initiatives. In this role, you will be responsible for working closely with Product, Foundations, Commercial and other cross-functional partners to deliver a highly extensible, available, scalable, performant, world class International Product specific to each country and help us power our product expansion globally!

What You'll Do

  • Drive complex, multi-disciplinary, and highly visible technical projects in service of our team's mission of expanding internationally
  • Coordinate across many engineering teams through the full project lifecycle - requirements gathering, development milestone planning, cross-functional testing, and delivery
  • Present analysis and recommendations to the executive leadership team based on technical risks & challenges discussed with engineering teams
  • Develop an expertise in International technical expansion, shaping our strategy for years to come
  • Work closely with partners in Product, Engineering, Design, and Analytics to align on strategy and execution.
  • Expand the organization by hiring an exceptional and diverse group of TPM's, taking advantage of our remote-first model of working.

What We Look For

  • 5+ years of experience in technical roles, including 2+ in program management
  • Passion and drive to change consumer finance for the better
  • Organized and strategic approach to collaborating across multi-disciplinary teams
  • Track record of successfully launching software products
  • Clear and compelling written and verbal communication
  • Obsesses over getting the details right but knows how to ship on time
  • Working and driving strategic programs and building a remote friendly culture.
  • Track record of successfully driving complex large technology applications and geographically distributed backend systems.
  • Track record of strong stakeholder management with Engineering, Product, Design, Analytics, and other cross-functional teams.
  • Prior experience in FinTech, Payments or Commerce is a plus.