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Director of Workforce Strategy and Development

Understood is expanding its reach, team and programming. To support our growth, we are searching for several new roles that will work together to drive programmatic efforts and support our mission. We are hiring a self-motivated Director of Workforce Strategy and Development to join the Workplace Initiative team.

The Workplace Initiative is a social impact program dedicated to creating inclusive workplaces where people with disabilities can thrive. Through resources, training, partnerships, and direct support, we empower employers to implement disability inclusion initiatives, enhance the employment readiness of people with disabilities, and connect job seekers to meaningful career opportunities. By inspiring companies to embrace difference and build inclusive workplaces, we advance true inclusion of people with disabilities. To learn more about the complete offering, check out: ( )

The Director of Workforce Strategy and Development will work closely with Workplace Initiative leaders to develop and drive a set of strategies to build a pipeline of job seekers with disabilities at scale. The role will involve establishing partnerships with government systems (including the Vocational Rehabilitation and Workforce Development systems) and associated community-based organizations at a national and local level. It will also involve piloting direct outreach strategies to reach individual job seekers with disabilities and testing tools to prepare job seekers for employment. The Director of Pipeline Strategy must be sensitive to the diverse needs of people with disabilities and must ensure that new tools are inclusive of and fully accessible to this population.

This role is a great fit for someone interested in working at the intersection of the tech and digital world and social good. A background in social or direct-service organizations, disabilities, and/or learning and thinking differences is a plus, but not required. We are looking for a dedicated individual with a positive attitude who will fit in with our collaborative culture. The job requires a willingness to learn and an analytical mindset.

Key Responsibilities

Strategy Development and Implementation

  • Develop tangible solutions for pulling job seekers with disabilities into a talent pipeline at scale, matching those job seekers to open positions, and pre-screening candidates for partner companies.
  • Design and implement pilot initiatives with new and existing government and non-profit partners to test, replicate and scale those solutions. This includes managing all aspects of project execution.
  • Measure, evaluate, and refine these strategies on an ongoing basis.
  • Work on the ground with select company partners to design and test pipeline solutions.
  • Collect and synthesize learnings from the Workplace Initiative’s existing pipeline projects in Ohio, Georgia and New York City. Maintain and strengthen those partnerships.
  • Represent the Workplace Initiative at conferences and events.
  • Oversee and coordinate project activities and deliverables, including meetings with program staff
  • Prepare communications for internal and external stakeholders, in partnership with Workplace Initiative leaders. Compose written summaries and analysis of projects, create slides and presentation materials.

Knowledge Management

  • Lead efforts to develop, test, refine and document non-traditional talent pipeline solutions.
  • Identify opportunities to leverage existing digital tools from workforce development and recruiting realms.
  • Manage the collection of project data and ensure project reports are submitted on time and clearly communicate progress and impact.

Programmatic Research and Analysis

  • Conduct research and analysis; generate strategic insights using qualitative and quantitative methods.
  • Support the analysis of key resources and players in the HRTech, disability inclusion, and workforce development ecosystem.
  • Become an expert in the disability inclusion field through self-directed literature review and desk research, contact with social and professional communities, and participation in relevant events and conferences.


  • 7 years of experience in program development and implementation.
  • Experience with or knowledge of the disability inclusion landscape preferred; demonstrated desire to become immersed in the space and engage in ongoing learning about the field required.

Knowledge, Skills and Abilities

  • Excellent management skills and ability to thrive in a deadline-driven environment.
  • Demonstrated experience building relationships with external partners, ideally senior-level leadership of non-profit organizations and/or government agencies.
  • Ability to work independently as well as collaboratively with individuals and cross-functional teams within a fast-growing, fast-changing social impact organization.
  • Outstanding written and verbal communication skills; ability to communicate ideas and information confidently, effectively and compellingly to both internal and external stakeholders.
  • Exceptional interpersonal skills, friendly and professional demeanor.
  • Advanced G-Suite and Microsoft Office skills with ability to become familiar with organization-specific programs and tools.
  • Experience with goal setting and establishing, tracking and reporting against KPIs.
  • Strong work ethic and high standards of excellence.
  • Spanish as a second language is a plus.
  • Supervisory experience is a plus.

Project Director – Workforce Services

Rehab Without Walls

Job Descriptions:

  • Provide leadership, budget/fiscal management oversight, manage a large assigned staff, and monitor performance management.
  • Ensure compliance to meet or exceed contractual expectations while responsibly achieving our mission and vision, ensuring efficiency and effectiveness of the operation.
  • Develop and maintain effective relationships with our customers, including the funding agency and area employers.
  • Ensure compliance with contractual and program requirements.
  • Develop and maintain relationships with community resources to further program goals.
  • Ensure a positive customer experience for all internal and external customers.
  • Evaluate the performance and impact of the organization and staff in meeting objectives and delivery of services; perform Quality Assurance and Quality Monitoring.
  • Foster a positive, inclusive and accountable culture while promoting the ResCare mission, vision, values, and brand.
  • Manage human resource responsibilities such hiring, coaching, disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director. Ensure all requisite training is delivered appropriately, providing effective training and support and supervising staff performance.
  • Ensure proper practices regarding record keeping, control systems, and proper reporting.
  • Foster a motivational, collaborative, and innovative work environment.
  • Administer policies and procedures in accordance with company, funder and program standards.
  • Respond timely and fully to all funder and company requests for information and reports.
  • Participate in business development activities including contract rebid and new business activities.
  • Present information on project and company activities and progress as invited or required at meetings and conferences.
  • Other duties as assigned


  • BS/BA in Business Administration, Organizational Development, Project Management, or closely related field of study; and
  • Operational leadership experience with a minimum of 5 years professional experience organizing, planning, and developing programs and services at a management level, including supervision of others; Senior level management experience managing multiple departments/functions/teams, with direct responsibility to executive leadership or a board of directors strongly desired;

An equivalent combination of education, experience and demonstrated results as determined appropriate for the specific opportunity by the hiring manager.

  • At least 2 years of experience providing operational oversight in a workforce development environment desired, but not required.
  • Experience in public speaking.
  • Intermediate level MS Office Skills.
  • Proof of valid drivers license and liability insurance may be required.

Workforce Coordinator

The Staten Island Partnership for Community Wellness

The Staten Island Partnership for Community Wellness (SIPCW) is a non-profit organization established more than 20 years ago to promote wellness and to improve the health of the Staten Island community through collaboration and a multidisciplinary approach. Focused on advances in behavioral health, healthy eating and physical wellness, SIPCW provides support to initiatives which move towards the integration of these vital issues.

Two main behavioral health initiatives at SIPCW are the collaborative efforts of the Tackling Youth Substance Abuse (TYSA) coalition, and the Behavioral Health Infrastructure Project (BHIP). SIPCW is the project lead for the Staten Island Performing Provider System (SIPPS) Behavioral
Health Infrastructure Project (BHIP). The project under the Delivery System Reform Incentive Payment (DSRIP) Program focuses on restructuring the health care delivery system by reinvesting in the Medicaid program. The purpose of BHIP is to strengthen the behavioral health infrastructure across Staten Island by increasing access to quality behavioral health services in the community, integrating behavioral health and primary care services, addressing comorbidities, and focusing on upstream prevention and health promotion models. Our plan is to reach these goals through strengthening partnerships with local and government agencies, building capacity for collaborative care in primary care settings, providing cultural and linguistic trainings on behavioral health, and establishing an infrastructure for data sharing. Implementation of the BHIP collaborative occurs through partnerships and pilots with multiple entities such as hospitals, emergency departments, schools, borough offices, state and city government agencies.

The Workforce Coordinator, reporting to the Senior Coordinator of Behavioral Health, has the primary responsibility to work with SI PPS and the behavioral health partners to build and sustain the peer and Community Health Worker (CHW) workforce. The Workforce Coordinator will coordinate efforts with existing community organizations on Staten Island to address the needs of individuals who work in a variety of peer support or CHW roles and the organizations who employ them; will also act as convener and coordinator for various peer and CHW groups to address needs across service types and increase integration.


  • Identify agencies that are interested in developing peer support and/or CHW services through continuous monitoring
  • Provide technical assistance to organizations implementing peers and/or CHWs in their continuum of services to ensure sustainability
  • Build capacity within the profession by strengthening existing structures of peer networks, creating opportunities to share and identify best practices, and evaluating programs and curriculum
  • Enhance relationships between, and possible integration across, substance use peers, mental health peers, family advocates, youth advocates, and Community Health Workers
  • Collaborate with Sr. Coordinator of BH to develop and leverage existing multilevel training materials for providers interested in developing peer support services, geared to all levels of agency staff – administrative, programmatic, and fiscal
  • Identify Medicaid billing and other payer pathways to reimburse peer support services
  • Collaborate with Sr. Coordinator of BH to develop model job descriptions for peer support and/or CHW services
  • Collaborate with Sr. Coordinator of BH to develop model workflows and practice guidelines

(including billing practices, role delineation and supervision) for peer support and/or CHW services

  • Design a mechanism such as a spreadsheet for tracking providers, the assistance they received, and number of peer advocates they incorporate into their services
  • Align with city and state agencies (DOHMH, OASAS, and OMH) peer integration and CHW efforts
  • Identify and track job opportunities for peers and CHWs
  • Collaborate with the College of Staten Island on curriculum development and job placement of peer and CHW graduates
  • Work with an evaluation team to assess progress of implementation
  • Prepare and edit reports
  • Work on other projects as assigned


  • Bachelor’s degree in social work, public health or related field
  • Ability to work both independently and collaboratively on a team
  • Knowledge of substance use and/or mental health preferred
  • Lived experience with substance use and/or mental health preferred
  • Knowledge of peer services and peer specialist supervisor training preferred
  • Intermediate/advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent oral and written communication skills

Coordinator of Workforce Development

Mosholu Montefiore Community Center

The Mosholu Montefiore Community Center (MMCC) is the largest non- profit provider of quality education, employment, health and recreation programs in the impoverished neighborhoods of the North Bronx, serving the needs of more than 28.000 residents each year. Since our founding as a neighborhood community center in 1942, MMCC has served the needs of thousands of neighbors from all cultural backgrounds, religions, races, ethnicities, sexual orientations and special needs.

Major Responsibilities & Agency Partner:

  • Ensure a welcoming environment in all workforce development programs
  • Develop, implement and achieve enrollment and outcome goals identified in programs
  • Provide direct supervision and manage performance of work readiness and credential instructors and job developers; ensure staff are qualified, certified and meeting performance standards required for their position; ongoing staff development and work with Program Director if disciplinary action is needed.
  • Create community partnerships with local businesses that lead to job placement, internship and mentoring opportunities for participants
  • Coordinate with program staff on recruitment, intake, selection, retention of participants
  • Manage day to day operation by analyzing program data, tracking program attendance and observing activities. Remain up to date on current trends in workforce development.
  • Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels of quality in programs are maintained at all times; ensure outcomes align with the needs of the community and the Agency and funders’ strategic plan
  • Ensure programs operate in accordance with Federal, State and local requirements, funders’ requirements and MMCC’s Best Practices
  • Prepare for all program audits (internal and external) and ensure all program activities are properly documented and maintained (attendance, evaluations, case notes, etc.)
  • Ensure all staff members are well versed about program offerings as well as familiar with programs offered at MMCC so staff are able to inform clients about MMCC programs that will meet members’ changing needs and interests
  • Ensure that DYCD has accurate and up to date information in a timely manner.
  • Must be able to work evenings and weekends when necessary

Required Competencies-

  • Must understand utilization of community resources
  • Must possess excellent verbal and written communication skills
  • Must provide quality internal and external community service; demonstrate good judgement in dealing with issues
  • Must have the ability to work independently with attention to task details and meeting deadlines
  • Leadership competencies for program stakeholders
  • Persistent/resilient and able to multi-task
  • Be Team oriented
  • Proficient in basic use of a computer to include: Microsoft Office, Word, Excel, PowerPoint and Outlook


  • Minimum Associates Degree or higher preferred
  • Minimum of 3 years of progressive experience in workforce development with disconnected youth and underserved communities