Sterling National Bank is an organization committed to strong growth. Our significant accomplishments are a direct result of continuous hard work by our solid team of dedicated professionals. As we continue to grow and expand across all business sectors we seek talented individuals who can meet our demands for success.
Our competitive advantage is our people who tirelessly work to exceed expectations.
We have something special here at Sterling. We not only offer competitive salaries and comprehensive benefits we are also characterized by an unwavering commitment to high achievement, we offer a diverse environment hosting a multitude of dedicated, talented and driven individuals who value honesty, integrity and go above and beyond for their clients.
It’s an exciting time to work for Sterling National Bank. If you are looking for a unique employment experience and are driven to achieve in a dynamic growth-minded environment you have come to the right place.
What you will do:
Meets with business units to understand evolving business requirements and how various resource options can meet those needs.
Perform vendor management tasks inclusive of working with external vendors and internal business units.
Develop and maintain strong working relationships across the organization.
For Low Risk Vendors ensure enterprise-wide compliance needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished by obtaining all necessary information from the business owner or vendor when onboarding or off boarding and submit it to the appropriate departments for their review / approval.
Works closely with Risk, Legal, Accounting and others to ensure the business units needs are met in a timely manner.
Continuously identify and suggest efficiencies associated with vendor management in order to leverage the organizations buying power.
Act as Administrator for Vendor Insight SNBs Vendor Management Oversight tool
Responsible for development, documentation, implementation, and maintenance of the vendor management processes, standards, and metric tracking including providing regular status and aging reporting.
Obtain all required due diligence material from Business Unit to onboard vendors, ensuring all necessary documents are submitted to the appropriate departments to be reviewed/approved (Legal, Credit, Information Security, BSA, BCP and any other necessary departments).
Perform periodic vendor reviews, obtain all necessary paperwork and submit to the appropriate department for review.
Coordinate and conduct meetings with Business Units as needed.
Follow up on the Vendor Insight Alerts with the Business Units assigned to the contracts.
Maintain and update all necessary reports / spreadsheets and submit to upper management as needed.
2+ years’ experience in Vendor Management / Oversight preferred
Associates Degree or equivalent experience
Excellent networking and relationship building skills and competencies
Strong organizational and multi-tasking skills
Strong written and verbal communication skills
Strong PC skills
Ability to work effectively in cross functional teams with multiple stakeholders
Strong problem solving, detail orientation, strategic planning and analytical
Process and detail oriented
At Sterling National Bank, we rely on diversity of culture and thought to deliver on our goals. To ensure this we seek talented, qualified people for all of our career opportunities, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, veteran status, or any other protected classification under federal, state and/or local laws. Sterling National Bank is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.**All Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. H1-B and green card sponsorship is not available for any position and we will not consider F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders for employment opportunities.**
Broadridge is growing and we are seeking an Analyst, Enterprise Vendor Management to join our Procurement organization in Newark.In this role, you will be responsible for providing support of the vendor/supplier management program. You will participate in cross-functional teams to deliver and update Broadridge’ s EVM process/systems. You will monitor key trends to optimize Broadridge’s vendor base. You will be responsible for gathering financial and other data and conducting rigorous analysis and you will be responsible to support the overall EVM process including supporting the vendor relationship managers (VRMs) and subject matter experts (SMEs).Are you looking to be a part of a growing Fin Tech company? Are you ready to directly impact the growth of a transformational business? If so, we urge you to read below to learn more about your opportunity to make an immediate impact with our dynamic organization.
You will support the on-boarding process for new vendors and associated risk based monitoring and reporting of vendor metrics as directed, and ensure alignment to internal policy and external regulatory requirements
You will provide quality assurance (QA) review of questionnaire responses and documentation received
You’ll ensure vendors provide required information and documentation as per established SLAs
You will deliver standard and ad-hoc reporting for the EVM and ERM Committees
You’ll provide analysis of data and industry trends to identify business and risk improvement opportunities
You will gather stakeholder and subject-matter business requirements to ensure vendor development and risk management strategies/solutions meet business needs
You’ll perform data analysis of tiering and risk profiles across major areas
You will develop implementation and transition plans and supports change management initiatives around supplier development and risk mitigation
You’ll support projects and serve as an intermediary between Stakeholder and SMEs for high risk vendors and other critical issues
You will coordinate remediation activities, if required, and document actions taken
Required Skills & Experience:
Excellent analytical, financial, project management, and problem solving skills
Knowledge of financial accounting, risk management, and supplier management concepts
Proven ability to work with cross-functional teams/partnerships
Strong communications skills (oral, written)
Proficient in MS Office Suite, particularly Excel, Access, and PowerPoint
Technology-savvy and able to use S2P/ EVM systems
Minimum Educational Level:
Bachelor’s degree in business administration, engineering, finance or related discipline
1-3 plus years’ professional experience in risk/vendor management, finance, operations, or management consulting
Why should you join Broadridge?
Since 2015, Broadridge has been named by FORTUNE as one of the ‘World’s Most Admired Companies.’ We were honored to have recently been added to the S-P 500.
We have also been rated as a ‘Best Company to Work for’ in NY State for 10 consecutive years.
Broadridge values diversity and inclusion. We have won several global diversity/inclusion awards including ‘Best Place to Work for LGBT Equality,’ Bronze Award in the ‘Opportunity Now’ Benchmark and the Women’s Forum on New York, among others.
More than 5,000 brands entrust us to deliver essential communications to their clients.
We will provide you with a platform to build strong professional working relationships with clients, fellow associates and management.
You will receive an excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life insurance, tuition reimbursement, disability benefits, 401k with company match and much more.
You’ll enjoy a generous paid time off program including vacation, personal holidays, sick time and paid company holidays.
Senior Vendor Management Analyst
Our growing, dynamic team is currently seeking a Senior Vendor Management Analyst to join our Information Technology team in Astoria, New York. The Senior Vendor Management Analyst will be responsible for managing relationships with vendors, administer contract renewals, content reviews, monitor vendor agreements, ensure that contract terms are fulfilled and mitigate vendor risk. This role will serve as the organization’s point of contact and will perform all duties in accordance with the company policies and procedures.
Conduct audit reviews to evaluate performance, assess risk, control effectiveness and identify process gaps and compliance deficiencies according to FFIEC guidelines;
Analyze contract risk to ensure appropriate contract terms are included to mitigate financial risk posed to Quontic Bank and meet regulatory expectations;
Responsible for creating vendor relationship spreadsheet and present to VP of IT for review;
Perform scheduled vendor reviews, obtain all necessary paperwork and submit it to appropriate department;
Provide guidance and consulting on third party governance, oversight, and risk mitigation approaches throughout the third party lifecycle to business operations and key stakeholders;
Maintain and update any necessary reports/spreadsheets and submit to upper management as needed;
Review incoming contracts to ensure they comply with standard terms and conditions;
Work closely with departmental managers for contract renewal, ensure due diligence and ongoing monitoring controls are met; Identify due diligence assessments and documentation required based upon services being provided;
Conduct business reviews for top vendors on a regular basis, enabling Engagement Managers and Engagement Sponsors to better manage vendor performance;
Responsible for ensuring that vendor contracts are adhered to both from an operational and regulatory standpoint;
Work with business users to support corporate procurement and vendor management objectives;
Act as gatekeeper to all contract documents, confidentiality agreements and licensures. Maintain and update preferred vendor list as needed;
Maintain and review documentation including records of purchase items, costs, deliveries and inventories;
Perform other duties and projects as assigned.
Bachelor degree required;
Familiarity with banking regulations such as SOX, GLBA, FFIEC and OCC Third Party Risk;
5 years of audit/risk management, or vendor management experience required;
Prior banking and/or financial services industry experience preferred;
Advanced proficiency with Microsoft Office tools, especially Excel, PowerPoint and Visio;
Excellent communication skills both written and verbal to support development of reports and memos to be presented to Senior Management to articulate risks;
Excellent problem solving, analytical and critical thinking skills;
Highly motivated, inquisitive, self-starter with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment;
Strong attention to detail, excellent organizational skills, ability to manage multiple projects and the capacity to work under pressure and tight deadlines.
Compensation & Benefits:
Competitive salary & bonus commensurate with experience and skills;
WeWork’s Senior Director, Technology Vendor Management will have a passion for delivering Company wide technology products and services, defining process improvement and scaling company vendor relations along with a desire to relentlessly champion best practices in a hyper-growth and dynamic environment. You will lead the Vendor Management Office by defining goals, standards, methods and procedures to optimize all technology and IT vendors effectiveness across the company. You will be responsible for a combination of IT vendor contract, performance relationship and risk management. The Vendor Management team has both direct and matrixed team members dedicated to creating a value drive Vendor Management Portfolio to support our explosive growth trajectory as we fulfill our mission to create a world where people work to make a life, not just a living.
The Senior Director, Technology Vendor Management will lead a team located in New York and provide direction and best practices for strategy and delivery across WeWork’s technology functional areas and business lines. You will lead the development and deployment of execution methodologies, standards, tools and training based on value to the business, while providing the necessary governance to maintain the current state Vendor Portfolio.
The successful candidate will act as an advisor to Executive management and support staff, and own contractual, commercial and operational working relationships with vendors to ensure effective delivery of committed products and services. This position reports into the VP, Corporate Transformation and will be part of the Corporate Transformation Leadership team.
The Senior Director, Technology Vendor Management will have a number of critical responsibilities focused on partnering with the Technology Business Units, Building a World-Class Service, Vendor Performance & Risk Management, scaling our processes, and innovating disruptive solutions.
Partnering with Technology Business Units:
Provide leadership and set the strategic direction, mission and vision of the Vendor Management capability in alignment with the strategic and operational objectives of the technology organizations and the business.
Develop organizational design and functional roles and responsibilities for technology vendor management.
Collaborate with internal stakeholders, including IT and business resources, sourcing and procurement to develop criteria and best practices for vendor selection.
Provide assistance to procurement teams or other roles primarily charged with contract negotiation to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices, including service levels and deliverables.
Negotiate favorable contracts with reputable vendors that meet the unique and scaling needs of our business.
Build a World-class Service:
Establish and/or approve internal and external policies, standards and processes for vendor interaction.
Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics and performance management tools (scorecards and dashboards).
Serve as the leadership-level point of contact between the vendor organization and internal customers consuming vendor services and solutions.
Manage the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships to key stakeholders and vendors.
Coordinate with asset management resources to assist in the management and tracking of software and hardware assets.
Oversee the maintenance of agreements with vendors, and ensure that they are current/up to date and compliant with relevant laws and regulations.
Manage the creation and maintenance of a repository of vendors in a contract management database or similar solution to track key dates (expirations, renewals) and assess demand.
Classify and rationalize the vendor portfolio so that focus can be applied to the most strategically important vendor relationships/engagements, while reducing redundancy of products and services.
Maintain an inventory of vendor spend in collaboration with other areas, such as finance and procurement by category (software, hardware, telecom, staff augmentation, services), cost center and region.
Manage vendor relationships as the key point of contact between specified vendors and the business.
Serve as a point of escalation for vendor issues and disputes, and drive those issues to resolution.
Manage the communication process with vendors, including what information should be communicated, when and by whom, to ensure that appropriate leverage is preserved.
Performance & Risk Management:
Oversee the measurement and reporting of vendor performance, including the development of evaluation tools based on user requirements, and the creation of scorecards and dashboards that will accurately present this data.
Ensure that the metrics used to evaluate performance are properly tied to business outcomes and bias-free, and that the associated communications around these metrics are clear.
Maintain vendor risk assessments or risk registers in cooperation with risk, privacy, business continuity and security teams.
Partner with other areas of the business (procurement, finance) to track and report on vendor financial viability, business continuity, and corporate and regulatory compliance.
Provide oversight to vendor audits where required; arrange and direct departmental activities and schedules often in cooperation with asset management teams.
Scaling our Processes & Metrics Dashboard:
Drive a customer service and financial discipline mindset measuring success using goals and metrics.
Monitor value metrics to make informed decisions that maximize returns across the Vendor Portfolio of products and services.
Manage consistent capture of portfolio performance including financial, execution and value realization, to increase Agility within the organization.
Achieve operational success by establishing benchmarks and target KPIs while maintaining a robust knowledge base for handling incidents and training a scaling workforce.
Innovating solutions that disrupt outdated or manual practices:
Work as a Transformation Architect that provides process and delivery expertise, manages key stakeholders and acts as a positive disruptor by reinforcing a transformation culture.
Be an agent of change and an innovative problem-solver who can generate scalable solutions to business problems with speed, agility, and quality.
Contribute to the design and evolution of leading edge business process engineering and productivity tools.
Leverage SaaS solutions to automate business processes securely and efficiently at scale.
Create an unparalleled Vendor Management practice that is valued, sought after, and represents our culture.
Utilize frequent inspection and adaptation to ensure the Vendor Management practice stays in alignment and is timely to the needs of the business.
Skills and Professional Requirements
Bachelor’s degree in computer science, business, or a related discipline required; MBA highly desirable.
12+ years of relevant professional experience, with a minimum of 5 years in a leadership role with direct technical responsibility for Vendor Management at either a best-in-class global company or high growth startup.
Professional qualifications such as Chartered Institute of Procurement & Supply (CIPS), Certified Professional in Supply Management (CPSM), Certified Technology Procurement Executive (CTPE) required.
Track record of regular interaction with senior-level executives in Fortune 1000 or equivalent is desirable.
Demonstrated track record of successfully transforming global enterprise business processes that touch multiple disciplines, software, hardware, and infrastructure.
Experience leading complex global business transformation in a consumer-facing / consumer service industry (particularly hospitality or retail), or high-volume professional services desirable.
Experience with SDLC, ITIL, Agile, Sarbanes-Oxley Technology Controls, and ISO27001 is required.
Experience with G-Suite, Atlassian, Slack, Zoom, Dropbox, and OneLogin highly desirable.
Agile certifications desirable.
Critical Skills & Behaviors for Success
Gets things done, with both a short and long-term view in mind
Pragmatic and outcome-oriented, leveraging data to make decisions
Thrives in a fast-paced, Agile environment with exceptional organizational skills and ability to re-prioritize on a consistent basis
Exemplary planning and organizational skills, along with a high degree of detail orientation
A hands-on and adaptable leadership style with commitment to driving results
A thought leader who can scale a business:
Thought leader for peers, clients, as well as a team, getting to root causes of issues
Can play “high and low”, operating at both a strategic and tactical level as needed
Optimizes operations while being strategic and innovative about solutions
Strong presenter, demonstrating the aptitude of communicating clearly and effectively to upper management and all levels across departments
Collaboration focus in all interactions:
Demonstrate Servant Leadership in all aspects of management and facilitation
Provide coaching and learning opportunities to teams ensuring leading-edge practices
Influential to Executives, colleagues, and peers coming from a “we” orientation
Highly collaborative with the ability to build trusting relationships across a diverse, global workforce with an understanding and openness to different cultures to be a leading example of a global citizen