Analyst – Vendor Compliance

POSITION SUMMARY:

The team member will be responsible for proactively and independently recognizing, assessing and documenting vendor adherence to company requirements as well as coaching and educating suppliers on how to do business with AEO Inc. per guidelines. This position is accountable for ensuring the compliance of our supplier base by collaborating with internal and external partners for all entities under American Eagle Outfitters, Inc.

RESPONSIBILITIES INCLUDE:

Supplier Set up and Vendor Relations

Support merchandise vendors from beginning to end of AEO processes based on assigned supplier group. Act as primary liaison between Vendor and AEO business to ensure the timely processes of AEO goods with reduced friction.
Support new and ongoing set ups in the Vendor Set up portal and PLM for all supplier types. Additionally, work with internal and external partners with oversight of information accuracy. On board new vendors, including facilitating Corporate Vendor Manual Overviews and initiate training on key processes related to PLM system and vendor onboarding.
Support merchandise vendors that produce private label and 3rd party brand product, resolve inquires and/or direct them to the correct resource. Analyze common vendor inquires and determine trends to drive process improvements and training initiatives.
Review and approve vendor chargebacks for noncompliance. Drive improvements and enhancement to the DC’s systems to streamline this process.
Train distribution centers on noncompliance identification and how to properly report in Work Order system.
Identify and address areas of vendor non-compliance to standards that affect business results, communicate and publish cost and time affects to the business. Develop and implement action plans based on analysis of chargebacks and provide recommendations on business and process improvement opportunities
Support vendor improvement and operational efficiencies within Supply Chain via vendor meetings, written communications or training support. Create and maintain vendor training materials for specific PLM tasks.
Collaborate with external and internal partners to identify and resolve compliance issues including but not limited to packaging, barcode labels, polybags, tickets, packing list and carton markings.
Review compliance practices and procedures; determine improvements and work to implement changes as appropriate by bringing solutions and ideas forward to management.
Support and grow AEO ticket program which includes maintenance and creation of ticket types, default ticket chart, size charts, new program enhancements, supplier relations, etc.
Support the efforts to ensure supply chain efficiencies and aid vendors in pre and post shipment requirements.
Develop and/or maintain Standard Operating Procedures as needed but no less than twice yearly.
Utilize a wide range of skills and work across major functional areas such as production, merchandising, finance and operations, to drive the performance of strategic vendor partners.
Working collaboratively with the Global Supply Chain key partners, develop and maintain supply chain scorecard and accompanying metrics to assess vendor performance and communicate results to the business.
Support business and vendors on PLM updates to ensure a best in class vendor experience.

Corporate Vendor Manual

Support updates of the Corporate Vendor Manual.
Collaborate with internal partners to ensure updates are made timely in order to reduce friction in the supply chain by having the most up to date process and information available to AEO’s supplier base for to support the goal of operational excellence.

Additional Responsibilities

The ability to travel as needed.
Coach and train internal and external partners on business process changes, provide engaging training in a variety of formats to ensure learning is optimized.
Represent AEO with integrity in all situations.
Other duties as assigned.

QUALIFICATIONS:

Bachelor’s Degree in Business Administration, Supply Chain/Logistics or related field.
Vendor compliance and packaging optimization experience preferred.
1-3 years’ experience in supply chain operations.
Strong analytical and problem-solving skills; ability to identify trends within large data sets and make recommendations based on data analysis.
Excellent verbal and written communication skills; demonstrated ability to explain processes and problems and arrive at workable solutions.
High degree of proficiency MS Office Suite, Outlook & Internet applications.
Collaborative in nature with the ability to work cross functionally.
Self-motivated and driven to meet tight deadlines.
Highly organized and efficient with strong attention to detail; strong record of timely, consistent follow-through on all assigned responsibilities.
Vendor compliance and packaging optimization experience preferred.

Manager, Vendor Compliance

Luxottica

Total Rewards: Benefits/Incentive Information

As the first manufacturer of color-enhancing, all-polarized sunglass lenses, Costa combines superior lens technology with unparalleled fit and durability to help people See What’s Out There.

Costa has made the highest quality, best-performing sunglasses and prescription sunglasses (Rx) for fishing and water enthusiasts since 1983, and now its product portfolio includes optical frames. Costa’s growing cult-brand status ties directly to its mission to provide high-quality products with a focus on sustainability and conservation as the company works hard to protect the waters it calls home. From the use of sustainable materials, its Kick Plastic initiative and strong conservation partnerships, Costa encourages people to help protect our watery world.

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.

GENERAL FUNCTION

The Manager, Vendor Compliance takes the lead for on-boarding new accounts, analyzing and implementing service changes with active accounts, identifying and resolving service issues and maintaining accurate documentation of existing capabilities and process flows. Maintains involvement with the IT, sales, operations, and warehouse teams to ensure requirements are clear and executed to customer expectations based on vendor guides and agreements. This role will also lead the team of analysts to ensure customer requirements are up to date, oversee new initiatives, and allocate any adhoc .

MAJOR DUTIES AND RESPONSIBILITIES

Streamlines process and documentation on current Customer Compliance requirements and capabilities, communicating with internal and external users as required.
Oversee vendor guides and advise IT/DC/Operations teams on requirements and work with respective teams to develop new process & IT developments as needed,
Leads and support the teams’ successful on-boarding of new EDI and non-EDI accounts, including:Determines account requirements and potential service gaps by reviewing compliance manuals, EDI maps, routing guides and other media as required.Partners with internal business groups to plan, develop, test implement and document all processes required by the new accounts.Coordinates with internal and external business groups to secure compliance waivers from the accounts as needed while communicating potential risks for non-compliance.
Assess, analyze and coordinates implementation for service modifications (packing, shipping logistics and data) of current accounts while completing audits to ensure continued compliance.
Manages the vendor compliance violations (chargebacks) process and identifies opportunities to improve performance.
Research and dispute Chargebacks with customers and escalate as needed
Report key finding on Chargebacks and operations performance to key stake holders using tools such as power point and EXCEL.
Present key findings and trends to management on chargeback and operational issues.
Lead on the vendor compliance side for annual project that collaborates with DC, Logistics and customer requirements management

BASIC QUALIFICATIONS

5+ years’ experience with vendor compliance
Experience with major retailer compliance requirements, routing guides, and vendor violation processes
Basic knowledge of EDI transaction
Ability to work both independently and as part of a team with minimal supervision
Able to organize and prioritize workload to meet deadlines; demonstrates logical analysis and problem solving skills
Inquisitive and innovative approach to problem solving and capitalizing on opportunities
Advanced proficiency in Microsoft Access and Excel (macros, pivots, lookups, etc).
Strong written and verbal communication skills
Exceptional solution delivery skills, attention to detail, and a proven ability to influence and collaborate across all levels of the organization.
Basic knowledge of logistics and transportation

PREFERRED QUALIFICATIONS

Bachelor’s degree in Business Administration or relevant field
Supply chain knowledge a plus
SAP knowledge a plus

Health Plan Vendor Compliance Manager

Anthem

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health care companies and a Fortune Top 50 Company.

The Health Plan Vendor Compliance Manager is responsible for being the primary liaison between vendors/subcontractors (e.g. Doral Dental, VSP, etc.) and State Sponsored Business in relation to meeting state contractual requirements and federal/state laws.

Primary duties may include, but are not limited to:

Obtain, review, analyze and roll up as needed required reports from vendors and submit to contract advisors as needed for reporting to the state.
Develop and populate monthly report cards to monitor performance guarantees of vendors/subcontractors.
Participate in Health Plan Magellan Collaborative Committee and participate in Service Committee bringing required reports for each vendor as needed.
Set up vendor oversight meetings bi-annually to review contractual requirements, reports and performance.
Audit vendor for contractual compliance and monitor any corrective action plans needed from vendor.
Participate in negotiations for contracts in terms of past and future performance guarantees and performance results.

Qualifications

Minimum Requirements

Requires a BA/BS and minimum of 6 years compliance experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications

MS/MBA preferred.
Detailed knowledge of MS state Medicaid compliance requirements and experience working with state programs preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.