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UX Design Manager – Indeed Hire

Indeed

Our mission:
As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The team:
We are a rapidly-growing, fast-moving, highly-capable UX team building the most popular job site on the planet. Our designers work in Seattle, San Francisco, Austin, Tokyo and Hyderabad, collaborating with Product Managers and Engineering to deliver simple solutions to the real-world problems that job seekers and employers face hiring and getting hired. Most importantly, our team is expected to deliver results, and be able to demonstrate the impact our changes have on our business.The base salary range below represents the low and high end of the Indeed salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Long Term Incentive Plan units, an open Paid Time Off policy, and many region-specific benefits.

Your job:
Designing the Future of Work.

We are an interdisciplinary team of interaction designers, visual designers, writers, researchers and design technologists. Working with Product Management & Engineering, we’re defining the future of the Indeed product experience. We’re big-picture thinkers who know how to work in the trenches and ship. This is the most exciting time to be a part of [1] design at Indeed.

About Indeed Hire

Indeed Hire is a pay-per-hire service that gives companies access to easy and affordable recruiting. We combine powerful technology with attentive Hiring Specialists to help employers find the best people to join their teams. We are a passionate, diverse, entrepreneurial team building a well-funded startup under the Indeed brand, aiming to help employers find great talent faster.

The opportunity.

As the User Experience Design Manager, you will manage designers who are focused on creating effective, low-effort, product+service solutions for employers across a range of company sizes (small, medium, large, and enterprise businesses), roles (hiring manager, talent acquisition, human resources, etc.), and team sizes. The goal is to make complex hiring scenarios be perceived and experienced as low-effort by the user.

You and your team will collaborate with stakeholders to make it easy for small-to-large employer teams to understand, navigate, and complete tasks such as onboarding their jobs, managing their team, evaluating applications, interviewing candidates, and reporting on their account’s performance. You will guide your team to deliver high-quality web and email product experiences while considering the deep service layer provided to our clients by our sales reps and recruiters.

Your strategic impact within your first year.

  • Refine the employer workflow experience
  • Ship iterative improvements through validated testing that enhance the employer experience for small, large, and enterprise user types.
  • In partnership with Research, keep the voice of the customer at the forefront of the work with a regular cadence of qualitative and quantitative research.
  • Collaborate with Product team members to understand business impact and measure progress.
  • Foster collaboration across disciplines, including Engineering, Product Management, Product Marketing, Design Technology, UX Research, UX Writing, and Product Science.
  • Participate in and deepen segmentation efforts to better understand employer archetypes and behaviors to inform solutions and marketing.
  • Collaborate effectively with other Product and UX teams to identify and build on touch points that support employer workflows.
  • Envision future product solutions for employers
  • Lead your team in close partnership with Product, Research, and Recruiting to discover, design, and validate solutions to real customer problems.
  • Collaborate closely with UX and Product leadership to build vision work that turns future solutions into reality.
  • Support efforts by our Behavioral Scientist to improve the client’s perception and experience of candidate evaluation and job optimization workflows.
  • Lead discovery and opportunity validation efforts for large company and enterprise clients to inform future roadmaps.
  • Assist with maintaining awareness and collaboration between Indeed Hire UX and the Indeed SMB and Enterprise teams.
  • Own UX for major web applications and related emails for the employer workflow from job onboarding to candidate offer.
  • Grow and develop a UX team
  • Effectively attract, hire, onboard, and retain a UX team to keep pace with business needs in the employer workflow space.
  • Demonstrate the business and user value of UX to stakeholders.
  • Mentor and inspire your team to create high-quality UI/UX product experiences in web app, mobile, and email touch points.
  • Share collaboratively across the larger UX organization as you and your team improve methods, frameworks, and guides that may help teams design and validate better, more cohesive product experiences.

About you:

  • 6+ years of direct product design experience with an accompanying portfolio.
  • 4+ years of shipping product experiences.
  • 3+ years of experience leading and managing a UX team.
  • Experience working in a fast-paced, startup-like environment with a rigorous focus on speed to ship and being data-driven, while balancing the delivery of quality.
  • Relentless attention to detail and experience establishing measurable quality benchmarks for product UI/UX work.
  • Experience with or applied knowledge of behavioral psychology principles in UX work.
  • Experience with service design methodologies and experimentation.
  • Experience building, testing, and evolving a design system.
  • Experience of applying generative and evaluative UX research to product work, or experience working well with a dedicated researcher or research team.
  • Ability to collaborate flawlessly with multiple teams and functions, including Design, Research, Product, Engineering, Content, and Marketing.
  • Flexibility to be a player/coach as we scale up and deploy resources into new product teams.
  • Growth mindset and an entrepreneurial spirit.
  • Bachelor Degree Required, a degree in Human Computer Interaction, Information Design, Graphic Design, or a related design discipline, or equivalent experience.

Our workplace: 

People like it here. At the core of our culture is a commitment to serving our users. We can embrace disagreement because we’re always united in doing what’s best for customers. We can take risks and make mistakes because we’re constantly testing, learning, and improving. Our people bring a wide range of perspectives, experiences, talents, temperaments, and backgrounds to the table, and bring their whole selves to work, and we have a strict no-jerks policy.

Design what matters: 

Help the world work better. Indeed is a conversation about jobs, companies, salaries, skills, locations, benefits, culture, your past jobs and your bright future. Being a part of our design community, you’ll be shaping the conversation we have with millions of people and building something that shows up in a meaningful way in the lives of job seekers and employers.

Some of our perks.

  • Life and work-balanced — We trust our employees to manage their time in a way that works best for them. We’re proud to offer an open vacation policy to full-time Indeedians across the globe.
  • Relaxed offices, serious mission — Our work environments feature collaborative team spaces, private areas to focus, and a casual dress code. Which means if you’re looking to enjoy open offices or open-toed shoes, this is the place.
  • Healthy in body and mind — Going beyond the usual medical, dental, and vision coverage, Indeed offers incentive programs, wellness days, and fitness classes to keep you moving forward.
  • Delicious food — Catered meals, endless snacks, and a bevy of drink options help make sure you have hydration and fuel for your creative fire.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.


Mid/Senior UX/UI Designer

Medly Pharmacy,

Join one of the fastest growing healthcare startups in America!

Medly is searching for a talented Mid/Senior level UX Designer (User Experience) to join the rapidly growing design team supporting one of the nation’s fastest growing tech startups! Under the direction of the Director of Design, you’ll be instrumental in leading the vision for multiple digital platforms, setting the strategic intent and creating user-centered digital experiences.

This role incorporates research and opportunity identification with task analyses and journey mapping, as well as hands-on designing of user flows, wireframes, and high-fidelity concept mockups. Ideal candidates are able to understand the systematic issues at hand, as well as thinking into second and third order implications. The position will also include participation in frequent workshops and scrums with our Chief Technology Officer and design teams.

Our story:

Medly is a human-centered digital pharmacy that is revolutionizing the way Americans stay healthy! By combining the friendly relationship you’d expect from a corner drugstore with the efficiency of a national pharmacy, we aim to make healthcare easier and more accessible.

What you’ll gain:

  • Competitive salary and benefits including healthcare, 401k, and paid time off
  • The opportunity to make immediate and visible contributions to the growth of the healthcare start-up that’s leading the movement to simplify access to prescription medication for patients across America
  • Supportive environment that fosters development and growth
  • Being part of a strong team with a deep sense of camaraderie
  • Unlimited coffee, tea, bottled water, and Pizza Fridays

What you’ll do:

  • Work with Director of Design to identify insights and uncover opportunities for a multiple digital products. Work with other designers to turn the strategic vision into actionable design features and flows. Ultimately resulting in the development of high fidelity concepts for web and mobile.
  • Own the research process including development of master task analyses, heuristic audits, usability/user flow maps and wires in order to maintain an environment of continuing improvement
  • Utilize your understanding of visual graphic design and layout along with the principles of usability, interactivity, responsiveness, and current trends to position projects competitively
  • Lead work streams alongside associate designers, and maintain constant communication with cross-functional stakeholder teams

What you have:

  • Bachelor’s Degree in Design (product, interaction, graphic, industrial, HCI, etc).
  • 5 years experience (+3 years in digital design, web, user experience (UX/UI))
  • Experience organizing research, including designing exercises, leading research and workshop activities, and turning data and insight into design criteria
  • Expert knowledge of heuristics, interaction best practices, standards
  • Advanced knowledge of Sketch, Invision, Figma, and Adobe CC and other tools to produce fast, high-fidelity wireframes, prototypes and mockups
  • Experience working with Zepelin, Axure, Webflow, and After Effects a plus
  • Experience collaborating directly with Development and Engineering teams and defending/rationalizing design decisions across other disciplines
  • Proactive and organized communication and project management skills
  • Previous experience working in fast-paced tech startups preferred

Associate UX Designer

American Express

ABOUT

American Express is on a mission to create new ways to connect with Card Members that are meaningful and relevant. The Enterprise Digital Member Experiences team, as part of the Global Enterprise Consumer organization, enables innovation, accelerates agility, and empowers Card Members through its digital products and experiences.

As a Designer at American Express you will play a critical role in ensuring American Express remains “The Most Respected Service Brand in the World.” It is the responsibility of the Associate Product Designer to leverage best practices and design thinking processes to drive best-in-class digital experiences that adhere to accessibility and brand standards.

THE ROLE

Reports to the Principal of Design.

Your creative output:

1. Share your work and meet regularly with your Principal of Design, your Director, and other product designers to gain insights, feedback, and drive cross-team collaboration.

2. Elevate the overall quality of UX/UI design of the digital experiences for loyalty and benefits journeys and other related products.

  • Empathize with your users by observing research labs.
  • Empathize with our internal partners to understand business goals.
  • Contribute to resource gathering exercises such as design and content audits, competitive analysis, and stakeholder interviews.
  • Participate in cross-functional workshops such as co-creation, empathy mapping, and journey mapping exercises.
  • Synthesize user needs and business objectives to formulate testable prototypes and validate our hypotheses.
  • Ideate and prototype in both hi- and lo-fidelities using, pen and paper, Sketch, and Invision.
  • Create any required supporting documentation such as user flows, personas, service blueprints, etc. in accordance with UX best practices.
  • Collaborate with your fellow designers, UX writers, UX researchers, Design managers, product owners, and engineers to translate product requirements into useful and usable experiences ensuring adherence to design best-practices and brand consistency.
  • Be a passionate advocate for the users!
  • Have a positive attitude, open mind, and a desire to collaborate and learn.

QUALIFICATIONS

  • 2+ years UX / Interaction experience or graduate of User Experience Design intensive from reputable boot camp such as General Assembly
  • Strong portfolio showing examples of complex design challenges highlighting your end-to-end design process from concept through pixel-perfect designs.
  • Clear and current understanding of the existing and future capabilities as well as limitations of HTML, CSS, JavaScript etc.
  • Solid documentation, organization, oral/written communication, interpersonal, and presentation skills.
  • Exceptional skills in ideation, sketching, wireframing, and user flows.
  • Analytical approach to complex problems and ability to organize complex information into easy to understand groups.
  • Ability to multitask, work both independently and collaboratively, and proactively seek feedback.
  • Demonstrated skills applying user interface design best practices and user research methodologies such as inclusive product development, and systems design.
  • Proficient in MS Office, Sketch, and InVision (Origami, Principle, Adobe CS, and others are a plus) and will be provided space to explore new ones under your own initiative.
  • Proficient in responsive web design
  • Good time management skills and a self-starter who can prioritize and deliver on time.
  • Understanding of lean/agile product development methods.
  • Ability to learn quickly and be a design evangelist.

PROJECTS

  • You will work projects related to Loyalty & Benefits as well as other web initiatives.

WHAT’S IN IT FOR YOU

  • Be an influencer and help shape the future of design at American Express.
  • Be surrounded by intelligent, like-minded, fun, outgoing co-workers.
  • Work life balance and fun team events!

Senior User Experience (UX) Developer

Cross Border Solutions

Who we are:

CrossBorder Solutions is the global leader in technology-driven tax solutions for corporations. The Company’s AI driven; cloud-based tax technology solutions help tax departments navigate the increasingly complex global landscape. CrossBorder Solutions has created Fiona – the world’s most advanced AI tax expert – as human based approaches to tax compliance are stuck in the past. The Company is a hyper-growth start-up and has experienced over 200% year-over-year growth since its inception. The Company has just completed a $40 million Series B investment led by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies that are driving transformative change in their industries.

What you will do:

As a Senior UX Designer, you will serve as a design lead and be responsible for designing and building products that support CrossBorder’s Enterprise customers, from internal users to the world’s largest businesses. You will be working on reimagining new enterprise-grade solutions to make our products even more visually stunning, dependable & efficient for our users, putting ourselves in the best position to continue powering global tax & financial services applications at market dominating scale. The ideal candidate is an all-around designer (both interaction and visual design skills), customer advocate, and strategist with experience designing for scale solutions that solve for enterprise customers.

Partnering with our Product & Engineering teams with an understanding of how to apply and implement modern technology solutions you will be responsible for all user interactions across our entire Product Suite ensuring a consistent and progressive customer experience. They will thrive in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual should have a passion for empathizing with the needs and behaviors of our customers and our business, and how to solve for them through design & technology implementation.

Here Are Some Specifics:

  • Partner with product management, engineering, sales and our executive team to bring CrossBorder’s products to market.
  • Collaborate with partners across the entire CrossBorder product suite to drive shared experiences.
  • Influence product, sales, and technology executives through storytelling and analytics.
  • Lead UX efforts per project, driving discussion and activities, while participating in delivery, planning and coordination efforts.
  • Present a broad set of potential designs for any project.
  • Create high-quality deliverables.
  • Work collaboratively with our marketing and brand identity partners on a variety of projects.
  • Leverage, foster and extend the use of established UX techniques and deliverables.
  • Is customer-focused, with experience using design research methods to uncover customer insights.

What You Will Need to Succeed:

  • 3-5+ years’ experience
  • General awareness of technology (JavaScript, HTML/CSS, Mobile, platform UIs, etc.) including differences between them.
  • Ability to produce HTML/CSS high-fidelity prototypes with an implementation path for developers & engineers across our teams
  • Solid knowledge of story and backlog management tools and resources (JIRA, Aha!, Rally, etc.)
  • Thorough knowledge of key channels and platforms, with experience in mobile, desktop web and native solution design.
  • Experience with resources such as; design system, repositories and internal communication tools.
  • Strong portfolio of implemented design projects
  • Experience building Reach and/or Angular components

What’s in it for you:

  • Great team culture
  • Competitive Pay, Equity and Benefits
  • Fun, friendly and casual work environment
  • Unparalleled experience as part of one of the most advanced teams in the world, with opportunities to be recognized and to build valuable skills and grow your career

Interaction Designer

Google

Please include URLs for an online portfolio in addition to resume. Submissions without a portfolio included will not be considered. 

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.Experience collaborating with Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process from creating user flows and wireframes to building user interface mockups and prototypes.Experience designing across multiple platforms.Portfolio highlighting multiple projects that demonstrates experiences crafting usable digital interfaces.

Preferred qualifications:

  • Master’s degree in Design, HCI, Computer Science or a related field.
  • 6 years of relevant industry experience.
  • Familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile (i.e., Android and iOS).
  • Ability to lead and ideate products from scratch and improve features, all with a user-centered design process.
  • Excellent communication skills with ability to influence product design strategy.

About the job

Design and user experience (UX) are at the forefront of everything we do. The job of an Interaction Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical. In an Interaction Designer role, you’ll take on complex tasks and transform them into intuitive, accessible and easy-to-use designs for billions of people around the world—from the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

We follow a simple but vital premise in the UX group: “focus on the user and all else will follow.” We’re interested in our users and strive to learn everything we can about their behaviors, attitudes and emotions to help define the products and experiences we create. The UX team plays an integral part in gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, content strategists and web developers who collaborate closely with each other and with engineering and product management to create innovative, usable, great-looking products that people love to use.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

  • Collaborate with product managers, engineers and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions.
  • Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups and/or high fidelity prototypes.
  • Integrate user feedback and business requirements into ongoing product experience updates.
  • Advocate for the prioritization of design centered changes, refinements and improvements.